wolstech

Looks like Johnny's been down for ~15 hours or so...crashed? (Or maybe DDoS? Stevie is definitely bouncing this morning as he does when being attacked). http://heliohost.grd.net.pl/monitor/

Glad to see you figured it out. And yes, you must type the username in all lowercase for it to work. Let us know if you need anything else

It's already supported, an admin just needs to turn it on for you.

You're on Johnny...he's down again. Looks like he may have crashed actually...he's been down for 6 hours: http://heliohost.grd.net.pl/monitor/ I recommend anything that needs good performance (as something like this would) be hosted on Stevie instead anyway, where you'll get ~99% up time and good speeds. Also, until you configure the game server on a port we allow, and modify your scripts to use that port, anything you run on your hosting account will not be able to communicate with the game server. We allow all standard web ports (21, 80,443,8080), the ports used for email services, and possibly those for cPanel (2082 and 2096, but I've never tested using these for such purposes).

To add to yashrs, you already requested to keep okelapak. If we unsuspend this, okelapak will be resuspended.

Both domains work fine for me, so it's got to be on your end. Try clearing your cache and using another browser. If it still doesn't work, try another Internet connection (e.g. A cell phone using its data plan). Let me know the results if you still have trouble.

Stevie is working normally. It's possible you're blocked in the firewall, but I don't see the IP you posted from on the list. Are you able to log into cPanel? What is your cPanel username, your main domain, and the affected domain (if different from the main domain)?

We generally don't open ports. Instead, we recommend that you reconfigure the game server to run on a standard port like 80 or 443. Is there a reason you can't do this?

The only other user I know of who both uses it and posts here is paladox2014, one of our regular users. Haven't seen him around lately though... Based on this: https://www.mediawiki.org/wiki/Manual:Installation_requirements Mediawiki should (mostly) work...it's the things that need either SSH (maintenance scripts/upgrades) or special server features that are incompatible. We meet the requirements for the main functionality. We do not provide any of the optional items except for ImageMagick and sendmail. Also, the VisualEditor and Scribunto extensions for MediaWiki are not supported.

This support request is being escalated to our root admin.

Johnny likes to take 4-7 days to set up domains due to being overloaded. You created it 2 days ago, so give it some time.

This support request is being escalated to our root admin.

You're suspended for spam because we received the following abuse report. We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From scomp@aol.net Mon Mar 28 20:02:41 2016 Return-Path: <scomp@aol.net> X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from smr-m06e.mx.aol.com (smr-m06e.mx.aol.com [204.29.186.196]) by abuse.he.net (Postfix) with ESMTPS id 019D05402C4 for <report@abuse.he.net>; Mon, 28 Mar 2016 20:02:41 -0700 (PDT) Received: from scmp-m004.mail.aol.com (scmp-m004.mail.aol.com [172.29.110.247]) by smr-m06e.mx.aol.com (AOL Mail Bouncer) with ESMTP id 55789380010F for <report@abuse.he.net>; Mon, 28 Mar 2016 23:02:40 -0400 (EDT) Received: from scomp@aol.net by scmp-m004.mail.aol.com; Mon, 28 Mar 2016 23:02:36 EDT To: report@abuse.he.net From: scomp@aol.net Date: Mon, 28 Mar 2016 23:02:36 EDT Subject: Email Feedback Report for IP 65.19.143.2 MIME-Version: 1.0 Content-Type: multipart/report; report-type=feedback-report; boundary="boundary-1138-29572-2659438-8563" X-AOL-INRLY: stevie.heliohost.org [65.19.143.2] scmp-m004 X-Loop: scomp --boundary-1138-29572-2659438-8563 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit This is an email abuse report for an email message with the message-id of a6548438ea9b1487c37c8fd5246b9bba@shortcutprofit.com received from IP address 65.19.143.2 on Mon, 28 Mar 2016 23:01:36 -0400 (EDT) For information, please review the top portion of the following page: http://postmaster.aol.com/Postmaster.FeedbackLoop.php For information about AOL E-mail guidelines, please see http://postmaster.aol.com/Postmaster.Guidelines.php If you would like to cancel or change the configuration for your FBL please use the tool located at: http://postmaster.aol.com/SupportRequest.FBL.php --boundary-1138-29572-2659438-8563 Content-Disposition: inline Content-Type: message/feedback-report Feedback-Type: abuse User-Agent: AOL SComp Version: 0.1 Received-Date: Mon, 28 Mar 2016 23:01:36 -0400 (EDT) Source-IP: 65.19.143.2 Reported-Domain: stevie.heliohost.org Redacted-Address: redacted Redacted-Address: redacted@ --boundary-1138-29572-2659438-8563 Content-Type: message/rfc822 Content-Disposition: inline Return-Path: <harriet_hodges@shortcutprofit.com> Received: from stevie.heliohost.org (stevie.heliohost.org [65.19.143.2]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mtaig-aaa02.mx.aol.com (Internet Inbound) with ESMTPS id DA1CE70000089 for <redacted>; Mon, 28 Mar 2016 23:01:36 -0400 (EDT) Received: from scprofit by stevie.heliohost.org with local (Exim 4.82) (envelope-from <harriet_hodges@shortcutprofit.com>) id 1akjui-0005MW-V9 for redacted; Mon, 28 Mar 2016 20:01:26 -0700 To: redacted@aol.com Subject: Love to F&ck Date: Mon, 28 Mar 2016 20:01:52 -0700 From: Harriet Hodges <harriet_hodges@shortcutprofit.com> Message-ID: <a6548438ea9b1487c37c8fd5246b9bba@shortcutprofit.com> X-Priority: 3 X-Mailer: PHPMailer 5.2.9 (https://github.com/PHPMailer/PHPMailer/) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_a6548438ea9b1487c37c8fd5246b9bba" Content-Transfer-Encoding: 8bit X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - stevie.heliohost.org X-AntiAbuse: Original Domain - aol.com X-AntiAbuse: Originator/Caller UID/GID - [1528 32003] / [47 12] X-AntiAbuse: Sender Address Domain - shortcutprofit.com X-Get-Message-Sender-Via: stevie.heliohost.org: authenticated_id: scprofit/from_h X-Source: /usr/bin/php X-Source-Args: /usr/bin/php /home1/scprofit/public_html/wp-content/themes/portfolio-gallery/images/ini.php X-Source-Dir: shortcutprofit.com:/public_html/wp-content/themes/portfolio-gallery/images x-aol-global-disposition: G Authentication-Results: mx.aol.com; spf=temperror (aol.com: while processing the SPF record for shortcutprofit.com we encountered a temporary error.) smtp.mailfrom=shortcutprofit.com; x-aol-sid: 3039ac1b01d656f9f00d0528 X-AOL-IP: 65.19.143.2 X-AOL-SPF: domain : shortcutprofit.com SPF : temperror --b1_a6548438ea9b1487c37c8fd5246b9bba Content-Type: text/plain; charset=us-ascii Take me to heaven with your c0ck, neighbor! Do you really care what hypocrites will say? My body is sensational! [ http://itracknow.com/qhcka/gallery.php?d=62&dDeY=PmJ2w3dAwYH&7RS=7kY ] See this when nobody's there It's gonna happen soon, can't wait! --b1_a6548438ea9b1487c37c8fd5246b9bba Content-Type: text/html; charset=us-ascii <html> <body> <br><br> Take me to heaven with your c0ck, neighbor! <br> Do you really care what hypocrites will say? My body is sensational! <br> <a href="http://itracknow.com/qhcka/gallery.php?d=62&dDeY=PmJ2w3dAwYH&7RS=7kY">See this when nobody's there</a> <br><br> It's gonna happen soon, can't wait! </body> </html> --b1_a6548438ea9b1487c37c8fd5246b9bba-- --boundary-1138-29572-2659438-8563-- In your case, it looks like WordPress got hacked (the leading cause of spam suspensions here at Heliohost) because you installed a malicious "free" theme. We recommend that users do not use WordPress due to these issues. If you do though, always update everything regularly, and avoid "free" extensions and themes from random websites. Most such free themes and extensions from dubious websites are actually malware or backdoors. We typically give users one chance to fix spam, however if you are suspended for spam again, you will not be unsuspended a second time. Are you ready to fix the issue?

Do not bump posts. I'm not sure what features you refer to, but if it's a system-wide Administration function, it's likely disabled intentionally. If it's part of your program, your paths are likely wrong. (If you're working on Byron's demo, I wouldn't be surprised if the files are just missing since its a demo). As for python version, change your shebang line to specify the version you need: Python versions and paths below are for Stevie users: /usr/local/bin/python2.7 /usr/local/bin/python2.4 /usr/local/bin/python3.2 You would get better help with django itself on a programming board as opposed to here. Though we support other languages, most of us are PHP programmers. Also, have you considered developing in PHP instead? You'll find it a lot easier to get a PHP program running on our servers than a django/python one.

I'm honestly not sure on this one, but I do know that a lot of the software on our servers is considered ancient by today's standards, so probably not. Krydos might know, escalating.

That domain appears to be working now.

Johnny accounts can take 4-7 days to come out of queue due to the server being overloaded. You just need to give it some time.

You can change it here: http://www.heliohost.org/home/support/scripts/domain

Mediawiki is partially incompatible with our servers. We have a few others who use it, but I'm not one of them, so I'm not sure whether this is one of the things that doesn't work.

Please clear your cache.

It took a few hours more than normal, but it finally finished This domain is now working. Please clear your cache if you still get the queued page.

The odd thing I noticed is that despite it being in cPanel for him, it does not show up in ACP under Domains. They normally show within 24 hours in my experience, even if its still queued (it doesn't sync immediately). I'm wondering whether this is actually added... http://www.helionet.org/index/topic/23390-new-user-wanting-to-use-a-domain/page__pid__115136__st__15#entry115136

I'm just as confused as to why this doesn't work as you are Everything appears correct on your end. The only thing I'm worried about is the fact that the domain refuses to show up in the management tools. Stevie usually has no issues (as evidenced by the nearly 10000 domains it happily hosts). I have 3 domains on Stevie myself, one of which sees decent traffic. I'm wondering if something got screwed up when you moved servers...I've seen Johnny break Stevie accounts before.

Thanks for the report. Escalating so we can get this cleaned up.

The account okelapak has been unsuspended.