wolstech

Please clear your cache.

Yes I will. It is against out terms of service to install or use pirated software. There are other forum software packages out there though. I'd recommend either SMF or PhpBB. Both are widely used, supported, and free.

Nulled = pirated. Using illegal/nulled/cracked software will get your account suspended for copyright infringement. You will need to pay for vBulletin if you wish to install it here. Also, we do not provide support via PM. Please post your responses in your forum thread. In addition, sending PMs to us IN ALL CAPS is not appreciated and may get you warned if you do it repeatedly.

That's because he's on Stevie. Johnny accounts sometimes take much longer to become active due to load.

I stil see the queued page on that domain. Give it another day, then clear your cache.

I'm not sure what you're asking. However, your website is a proxy, which is the easiest way to get suspended for high load. I recommend that you do not operate a proxy on our servers.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Change your password here: http://stevie.helioh...sswd/index.html (http://johnny.helioh...sswd/index.html if on Johnny). Make sure the checkbox for "allow mysql password change" is checked and change the password. Then log out and in again.

You can't reset a password on a suspended account, which is why it's doing that. Krydos needs to respond with a decision on your account yet.

This support request is being escalated to our root admin.

I'm not sure what to do with the reason listed...I'll escalate it.

There isn't. It's on or off with nothing in between. For wgat its worth, our server doesn't really meet the requirements for mediawiki. I'd recommend other wiki software personally. There are choices that don't require these things.

This support request is being escalated to our root admin.

Then it is probably a mistake on our part unless something changed. We don't allow shell functions. I'll have Krydos comment on this, but I suspect the solution will actually be to turn it off for Johnny as opposed to enabling it on Stevie.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

The account is not suspended or inactive, so that's not the issue. The reason you see the IP Change message is probably because it is (or at one point was) accurate. Your device's IP address has changed between each of your 3 posts by a few digits. Are you on a mobile device of some form? My iPhone sometimes has this issue if I'm not on Wi-fi. Try another device (preferably a PC on a different internet connection, so possibly use a friend's PC) and see if it works.

Yes. It's broken on both servers. One of Johnny's many crashes caused it. To convert your tables, just export them, then open the .sql file in a text editor and do a find and replace. Find all references to InnoDB, replace with MyISAM. Save. Import.

You were suspended for running 9 cron jobs, the limit is 2 executions per day. Your account has been unsuspended.

Softaculous is broken on Stevie because we don't support innodb, so any application that needs innodb MySQL tables won't run. Phpmyadmin broke last week sometime. I'll have that looked into since you're the third person to mention it now.

Users don't have access to WHM.

...and turning it off makes innodb tables go from read only to unavailable. That's the main reason it's still on. I agree though, we should consider turning it off at some point if we're not going to fix it.

It does that automatically for any domain pointed to our servers. Do note that you have the port number wrong. The port is 2082, not 2802.

The account mnanibeats does not exist. The queued page is normal for domains that are not associated with an account. If you recently signed up, check for an email with an error message in it, and also try signing up again.

Johnny is working fine right now, though he does experience quite a bit of downtime due to load. There was also some abnormally long downtime last week because the disk was full. If you need a more stable server, I would recommend moving to Stevie.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.