bennyv

Hi, I cant see my website any more. When I try to load "http://koratharackal.heliohost.org", it says "Connecting..." and nothing happens. I tried different browsers, machines, clearing cache etc. Nothing worked. Even my control panel (http://koratharackal.heliohost.org/cpanel) doesn't load. This is the error it gives: "This site can’t be reachedkoratharackal.heliohost.org took too long to respond.Go to http://heliohost.org/Search Google for koratharackal heliohost orgERR_CONNECTION_TIMED_OUT" a. your HelioHost username : bennyvb. the server your account is on : Steviec. your HelioHost main domain : koratharackal.heliohost.org Can you please help? Thanks,Benny

Thanks wolstech; I have removed the additional phpMyAdmin installation. Thanks Krydos for guiding me. You are right. Somebody somehow got access to the guestbook and were using as theirs.I have removed it. Hopefully it's all good now.

Thanks wolstech. I was thinking the same. I can see phpMyAdmin under Softaculous Installations. So shall I uninstall it? Since it is there in control panel, I should be able to use it after that too; right?

Thanks a lot wolstech. I'll try to stop any additional services. If it doesn't work, I may need your or Krydos's help. I have removed some installations like BellaBook and Piwik. I only have "phpMyAdmin" now, which is required I understand. Can you please check the load now ? Hi, I have done some cleanup. It should not cause high load now I think. Can you please check ? To be on the safer side, can you please escalate to Krydos to check ? Thanks, Benny Varghese

Hi, My account was suspended sometime back. The reason given to me was it was causing high server load. As per my request, it was reactivated. But within a few days, it was suspended again. Can you please reactivate? Also, can you please give some tips to reduce the load? a. your HelioHost username : bennyv b. the server your account is on : Stevie c. your HelioHost main domain : koratharackal.heliohost.org Thanks, Benny

Hi, My account is suspended and I don't know the reason. I had logged in to the control panel just 2-3 days back. I tried renewing; but didnt work. Please help and reactivate. a. your HelioHost username : bennyv b. the server your account is on : Stevie c. your HelioHost main domain : koratharackal.heliohost.org Thanks, Benny

a. bennyv b. stevie c. koratharackal.heliohost.org