-
Posts
19172 -
Joined
-
Last visited
-
Days Won
759
Everything posted by wolstech
-
It does when he can't even install the certificates on our end so Chrome sees them. He has a self-signed cert by default, and every browser in existence will squawk at that. Chrome will show a privacy warning, then if ignored, leaves an HTTPS in the bar that's crossed out in red because the cert is bad. The secure/not secure/green https/etc. is a different thing altogether in chrome, and is specific to chrome. Other browsers don't do that.
-
That's the thing, we can't tell you because we don't have any idea either...if we did, we'd have gotten it installed for you. Odds are it's just our server is broken though. Johnny has a ton of issues with involved processes like installing ssl or creating new domains. That's why he recommended trying Ricky, which doesn't have these sorts of issues.
-
I had the same problem when implementing something for heliomine, and I don't even have asp.net on my account. I ended up just changing the extensions and making the program rename them. I'd love to see a proper solution to this though. Moving.
-
What was the username for the account?
-
There's a bunch of reasons you could be seeing that. The most common are incorrect file permissions (PHP files must be 644, but if you use SFTP they upload as 664 and need to be changed), invalid .htaccess files (rename it so they're ignored and test), or broken software (check for an error_log file in the folder with the script to see the error messages).
-
You can use https://johnny.heliohost.org:2083/ to log in directly if our site won't work. Our website likes to time out a lot when signing into Johnny accounts. Those timeouts show up as the invalid logins you see.
-
Usually that not secure error is a result of not waiting long enough (it takes up to 12 hours for Johnny to refresh and recognize SSL certs after installation), but considering you said it's been 2 days...I'm not sure what's up here. The fact you see a different site if you ignore the security warning is kind of odd...usually you get the same site with an invalid (usually self-signed) certificate. I'll let Krydos look at this further. Please note though that SSL barely works on Johnny, and it's known for being troublesome. You have to play with it until you get it working. I'd recommend moving to Ricky or Tommy if you can, they actually work reliably with SSL. Also, those servers don't even require you install a certificate for SSL since cPanel automatically gets one for you and renews it when it expires.
-
Unblocked. It was for failed SFTP logins, so your FTP client likely has the wrong password saved.
-
Done. You should now be able to log in and your website should start working within 12 hours.
-
[Solved] Archived Account Due to Inactivity
wolstech replied to gringo's topic in Suspended and Queued Accounts
@helio607: Please create your own topic for your issue in the future. I've done it for you this time: https://www.helionet.org/index/topic/31806-archived-helio607/ -
Yeah, you're supposed to log in before that happens. Unarchiving...
-
Take a look at http://wiki.helionet.org/Moving_your_account Please note that the process on that page only works for Ricky. Free Ricky signups open every day at midnight UTC and fill quickly. Tommy accounts currently require a donation of $1 or more due to limited disk space and as such currently cannot be registered at midnight. If you want to move without deleting your account, you can donate and we'll move you to Tommy directly without you needing to set everything up again. If this is what you want to do, please donate and then send us your transaction ID so we can find your donation and move your account. For what it's worth, Tommy and Ricky have a lot more functionality than Johnny does. Tommy offers multiple PHP versions, Java and ASP.NET, Django on Python 3.6, and is our fastest server. Ricky is identical to Tommy except the following: *no* Java or ASP.NET support, Django runs on Python 2.7, and he's hosted on older hardware. Ricky is the middle ground between Johnny and Tommy in terms of performance and functionality.
-
Krydos edited his post... We found it. It was in the regular donations. We can count that for extra storage for you
-
You have to use plain ftp on port 21 for those extra accounts to work. It can't be FTP over TLS or SFTP, has to be plain unencrypted FTP. The default account is just your cpanel username and password. Hostname is Johnny.heliohost.org. Port is 1373 for SFTP (which is supported only for this default account), or 21 with plain unencrypted FTP. Unblocked.
-
Johnny's been having a rough day: http://heliohost.grd.net.pl/monitor/ This is a fairly common issue with Johnny...he allows unlimited signups at the expense of any sense of stability or reliability it would otherwise have. All that orange and red on the Johnny bar in the link above is why your site doesn't work. As we recommended back in December, if you need reliable hosting, you should move to Ricky or Tommy where these issues are FAR less frequent.
-
Krydos can confirm, but anyone who donated through GoFundMe's website prior to the announcement (and possibly even after, since you can still donate to the GoFundMe as of this post) will be counted I believe.
-
[HH#11562] Please resend me account infomation email quickly.
wolstech replied to HelioHost's topic in Email Support
There is no account information email to resend because we don't send one to begin with. We only send an email verification link. Your username is weekend. Your password is whatever you picked when you signed up. Visit https://johnny.heliohost.org:2083/resetpass?start=1 if you forgot it. You can log in here: https://heliohost.org/login/ For FTP: Hostname: johnny.heliohost.org Port: 1373 Protocol: SFTP Username: weekend Password: <cpanel password> -
Also, if you forgot your password, you can use https://heliohost.org/reset/ or https://johnny.heliohost.org:2083/resetpass?start=1 to change it.
-
TIL...I've never been able to get that function to work on Johnny. Maybe it's because I use SFTP (does that work with the extra accounts?) on Johnny. Does it require plain FTP to work? I use FTP over TLS on Tommy and Ricky so I don't have to fix the permissions after upload, but we all know that FTPS doesn't like to work on Johnny.
-
$1 or more will get you a Tommy account within 24 hours (an email will get sent to your paypal/skrill email address with a link to create it). You can donate here: https://heliohost.org/donate/ If you donate with crypto, please post on the forums with the txid, type, and number of coins sent. Or, if you donate $5 or more to our current fundraiser on GoFundMe, you get the Tommy account now, and an extra GB of space in a few months once the equipment is installed.
-
Hm...seeing the same thing...lets see if Krydos can find this for you.
-
Johnny is an experimental server and is not meant for users needing fast or reliable service. Johnny is severely overloaded due to us allowing unlimited accounts, and your experience with Johnny is normal. If you need something reliable, you need to pick one of our limited signup servers. Ricky is your best bet right now since we offer free accounts for that server. The registration opens every day at midnight UTC, and fills quickly. New accounts per day are limited to help keep him running fast. Tommy is also an option, but a donation is required for that server at the moment because it's almost out of disk space.
