wolstech

There is no account information email to resend because we don't send one to begin with. We only send an email verification link. Your username is weekend. Your password is whatever you picked when you signed up. Visit https://johnny.heliohost.org:2083/resetpass?start=1 if you forgot it. You can log in here: https://heliohost.org/login/ For FTP: Hostname: johnny.heliohost.org Port: 1373 Protocol: SFTP Username: weekend Password: <cpanel password>

Also, if you forgot your password, you can use https://heliohost.org/reset/ or https://johnny.heliohost.org:2083/resetpass?start=1 to change it.

TIL...I've never been able to get that function to work on Johnny. Maybe it's because I use SFTP (does that work with the extra accounts?) on Johnny. Does it require plain FTP to work? I use FTP over TLS on Tommy and Ricky so I don't have to fix the permissions after upload, but we all know that FTPS doesn't like to work on Johnny.

Also, for reference, here's a good view of what our server performance looks like: http://heliohost.grd.net.pl/monitor/ You can see why Johnny isn't the best thing in the world...

$1 or more will get you a Tommy account within 24 hours (an email will get sent to your paypal/skrill email address with a link to create it). You can donate here: https://heliohost.org/donate/ If you donate with crypto, please post on the forums with the txid, type, and number of coins sent. Or, if you donate $5 or more to our current fundraiser on GoFundMe, you get the Tommy account now, and an extra GB of space in a few months once the equipment is installed.

Hm...seeing the same thing...lets see if Krydos can find this for you.

Johnny is an experimental server and is not meant for users needing fast or reliable service. Johnny is severely overloaded due to us allowing unlimited accounts, and your experience with Johnny is normal. If you need something reliable, you need to pick one of our limited signup servers. Ricky is your best bet right now since we offer free accounts for that server. The registration opens every day at midnight UTC, and fills quickly. New accounts per day are limited to help keep him running fast. Tommy is also an option, but a donation is required for that server at the moment because it's almost out of disk space.

That's odd. You're definitely not blocked on our end. These usually take up to 10 minutes to unblock though, so it's possible you tried too quickly. Can you try again?

You changed your main domain, which deleted the domain abgcrp.heliohost.org. You don't have that domain anymore, which is why it produces an error. Whatever software you have installed is misconfigured and forcing a redirect to the now non-existent abgcrp.heliohost.org domain. I renamed your index.php to index.phx so it's ignored, and your domain is now working and showing a directory listing. You need to reinstall or reconfigure your software.

There isn't one by default (I just checked, none of my cgi-bin folders have one). You should be able to just delete it. Python 2.7 should be available on all of our servers, but Python 2.7 with Django requires Ricky.

@Byron: Are you having trouble finding these transaction IDs like me? I do a search in activity and none of them ever seem to come up...

@miwilc: There's likely going to be a cPanel server in front of/alongside this, so Python will already be available. The IIS implementation is likely going to act similar to how a Java WAR does...Apache will proxy another web server. I'm looking into the RoR because Johnny's RoR sucks due to his performance (and it's also what's keeping us from updating that server). The DB offering is because the thing has 32GB of RAM in it and it'd be a waste to not use it

Not right now it's not He ran low on disk space so we had to restrict it to donations only to avoid him running completely out. We're actually holding a fundraiser for additional disk space and a new server right now: https://www.helionet.org/index/topic/31373-fundraiser-for-new-server/ Once we get that equipment, we'll be able to offer free Tommy accounts again, along with a few new things like Windows-based ASP.NET hosting. If you donate to the fundraiser ($5 and up), I can give you a Tommy account now with the usual 1GB space, and we'll also give you a disk space upgrade to 2GB once we get the new hardware installed (it may be a few months for that since we have to wait until the owner can travel across the country to the data center to install it). You can post in the topic above if you have additional questions about the fundraiser.

It was for failed SFTP logins. Someone probably saved the wrong password in an FTP client somewhere. Check that you're using the correct password and if you can, disable the auto-retry option in your FTP client. Unblocked

The server was likely still working through its backlog from being stopped for the past day. Your account seems to be working now though. If it still shows queued for you after clearing your cache again, try another browser and internet connection (e.g, a cell phone on its data plan).

Unblocked again. This time it was for failed cpanel logins. Use https://heliohost.org/login to avoid that. Please be advised that if you're on Johnny, the "additional accounts" options for ftp, webdisk, and similar features don't work properly. They've been broken since the server was built. The only supported way to upload files is SFTP or plain unencrypted ftp using your cpanel username and password, or the web based file manager tool. Other options may work, but will not be reliable if they do.

Python 3.6 itself should be available, but Django runs on 2.7 on Ricky. You'll need to either donate and move to Tommy where Django on 3.6 is offered, or rewrite your code for 2.7.

Johnny is infamous for that issue with addon domains. Internally, addon domains are actually a subdomain with an alias/parked domain attached to it. They like to fail half way through their installation...so they add the hidden alias/parked domain, but never create the subdomain, resulting in an invisible domain that's "parked to nothing" and won't work. What is your main domain, and what is the domain you're trying to add? Once I know that, I can tell you exactly what subdomain you need to create to fix the addon domain.

Johnny's maintenance script seems to have frozen, so accounts are not processing like they're supposed to. This has been a fairly common problem the past few weeks for some reason. You're not the only one experiencing this, All 104+ users who made an account on Johnny in the past day have this issue. Krydos needs to restart it again. Moving.

This is because the Johnny maintenance script seems to have hung...again. Krydos needs to restart it. Moving.

Unblocked.

The IP 81.165.103.117 has been unblocked. The block was because you saved the wrong password in the FTP client. As for the can't reach server message, that's normal when you're blocked, and should now be fixed. It's also possible you tried accessing the server during a load spike. Our Johnny and Ricky servers do see a few of those throughout the day, usually as preventative maintenance tasks like Apache restarts run. You can see server history here: http://heliohost.grd.net.pl/monitor/ Your website seems to be working for me at the moment. I can see it just fine.

I see a blank white page, which means it's no longer queued. Whatever software you have installed is producing the blank page. Please delete or rename the index.php file in public_html if this is what you're seeing. If you're still seeing the queue page, try another browser and a different internet connection (e.g. a cell phone on its data plan) and see if it works.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

For problem 1, be sure your file permissions are set to 644. They upload as 664 and need to be changed before the files will run. Also, if you use an .htaccess file, rename it so it's ignored and try again. Incorrect permissions and invalid htaccess are the top two reasons for this error. For problem 2, the name servers are ns1.heliohost.org and ns2.heliohost.org. Note that there is no 0, it's just ns1 and ns2. Also, you need to remove any other name servers that may already be attached to your domain. Once you have the domain working, you can use a third party DNS service such as cloudflare if you wish.