wolstech

MySQL crashed again...second (third?) time in 3 weeks Escalating.

Indeed it did. Escalating.

There are no plans to update Stevie since many users on Stevie require php 5.3. Also, php 7 is not backwards compatible with 5.x, so upgrading would break a lot of people's websites. Tommy, while currently invitation only, will let users pick from php 5.4 - 5.6 or php 7 when he is released.

This support request is being escalated to our root admin. @Krydos: You opened the UDP port, he wants the TCP one added as well.

This support request is being escalated to our root admin.

What account are you trying to validate? If you're signing up, do you already have an account?

It's not as common as it sounds, but it has happened once or twice this year. If you want to convert it, the safest way is export the database to a .sql file, replace all the Engine=InnoDB with Engine=MyISAM in the .sql file, then create a new database and import the edited file. After that, just point PhpBB to the new database, test, and drop the old one. Many people report newer PhpBB having trouble on MyISAM though, so if it acts strange, you may need to find other forum software or just make frequent backups (which we recommend anyway!) so you can restore it if InnoDB decides to go belly up.

Johnny crashed due to file system damage that is beyond repair. You need to download your files via FTP, and move to Stevie. Databases can be found as .sql files in your home directory. Please note that all InnoDB database data is unrecoverable, so databases using InnoDB will appear as empty files. See http://www.helionet.org/index/topic/25786-johnny-backups/

You were suspended for causing significant high load. I'll escalate this so we can see if Krydos knows what file caused it. Once we know the cause and you're ready to fix it, we can see about unsuspending it so you can make the changes needed to correct this.

Try disabling the encryption: File->Site Manager, pick the Tommy connection, change the encryption to "Only use plain FTP (insecure)" and try again. For me it seems to be 50/50 on whether TLS will work on any given session with Tommy. On Stevie I've never had an issue...

The database size just counts toward your account's disk space quota I believe. The only other limit we have on it is overuse/abuse of CPU time. Running complex or badly written queries that monopolize the server (or crash it...) can get you suspended for high load. Pretty much all common software doesn't have any issues with the load though. Finally, I recommend staying away from the innodb storage engine in MySQL if you're on Stevie, it is subject to going read only or just losing your data without notice if the database server crashes (can happen due to abuse on occasion).

Take a look at this topic: http://www.helionet.org/index/topic/26236-tutorial-setting-up-tk-domain-alias-to-your-hostnameheliohostorg/

Our database servers are on the same server as your account, so you should use localhost.

That site is owned by a user who frequents these boards named luigi123. He uses port 51990 for that sourcebans site, and I use it a minecraft server monitor as well. There are a few things that need to be done to get it running, but it does work. Be aware you need to configure your game server to expect the connections on port 51990, and you need to add your game server's IP in the Remote MySQL in cPanel here so it can get to the database. This topic: http://www.helionet.org/index/topic/23514-access-from-my-game-server-to-my-web-server/ might help you get started with it. Some of his other topics might be of interest to you as well: http://www.helionet.org/index/index.php?app=core&module=search&do=user_activity&mid=96430

That site is Johnny...that server hasn't worked in nearly 3 months. It crashed due to unrepairable file system damage. The timeline for repair on that server is probably a year since it needs to be completely wiped and rebuilt (and we're focused on other priorities like getting our new server Tommy finished and dealing with phishing outbreaks). You need to retrieve your files via FTP and sign up on Stevie. Please see http://www.helionet.org/index/topic/25786-johnny-backups/ for full details.

HLStats will not run here since we don't allow custom daemons. It'd probably start, but the server will either suspend you for load or kill the process for taking too long (there's a limit on how long a cron can run). You can only have 2 executions per day too. You'll be better off developing something in PHP that pulls and updates your stat data whenever a user accesses the website. That way the data is always fresh, and there's nothing running in the background.

Glad to see its working again for you Let us know if you need anything else.

That account is not suspended and the main domain http://thomasariyanto.heliohost.org/ works fine here. The cron should have deleted itself when you got suspended. Also, Cloudflare appears to be broken on your .tk domain (I get a 522 Timeout), so you may need to look into that issue (I have no way of validating the settings on CloudFlare, our only officially supported configuration is using our nameservers). If you cannot get into cPanel through http://stevie.heliohost.org:2082/ let me know and I can reset your password.

You registered today. The domain takes 24 to 48 hours to start working.

Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on. Your account has been unsuspended.

You have to use your own domains and add them as addon domains. You can only have one something.heliohost.org domain, and it always points to the public_html folder. Each addon domain you add will get its own folder inside public_html where you should put the content for that specific website. If you need a free domain, there's plenty of free domain providers out there. Freenom is probably the most widely known (they're the ones behind .tk).

Your domain takes 24 to 48 hours to start working. Also, you can host more than one site on a single account, and you're only allowed one account. Sousabar and eferreir have been suspended since you can only have one account. Please use danilome only.

Sure. You only need to make it your main domain long enough to convince registro.br to let you change its nameservers. Once the nameservers are set to us, it doesn't matter how its attached to your account. Main, parked, and addon are all fine depending on how you plan to use it. As long as it's added somewhere, it'll work.

We only allow a few processes per account, and cPanel uses nearly all of them when you log into it. They exit a few minutes later if cPanel sits idle. Most free hosts don't have this restriction, and instead have a huge amount of servers and resources (paid for by upselling). We currently have one working box with 11,000+ users on it whose bills are barely covered by the ads on our pages. I've been here for 5 years, and Stevie has always worked this way.

This is normal due to the process limit.