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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    This support request is being escalated to our root admin.
  2. wolstech
    This support request is being escalated to our root admin.
  3. wolstech
    This support request is being escalated to our root admin.
  4. wolstech
    Your databases are likely invisible, and your database users are gone. What's the database name? Once Krydos restores it, you need to delete the database user for wordpress then create it again. Use the password found in wp-config.php when making the users, and be sure to assign it to the database after you create it.
  5. wolstech
    What's the name of the database?
  6. wolstech
    Escalating.
  7. wolstech
    This support request is being escalated to our root admin.
  8. wolstech
    This is not supported. I'll escalate it, but I'm not sure if we can actually support this or not. I won't be surprised if it's intentionally disabled for load reasons or the like.
  9. wolstech
    Pick a different username for the database user.
  10. wolstech
    This support request is being escalated to our root admin.
  11. wolstech
    Delete the user beebedl_admin and recreate it. I'll escalate this so Krydos can fix the unknown database issue for you.
  12. wolstech
    Try changing your cPanel password, then logging out and back in. PhpMyAdmin works fine for me. As for database restoration, the 0MB size is normal. All mine are 0, but definitely have data. Once you get into PHPMyAdmin, what are the names of the databases? Are any missing from PhpMyAdmin but still listed in cPanel?
  13. wolstech
    MySQL is working fine. Did you change your cPanel password?
  14. wolstech
    The databases are probably invisible. What's the name of the database?
  15. wolstech
    This support request is being escalated to our root admin.
  16. wolstech
    This support request is being escalated to our root admin.
  17. wolstech
    This support request is being escalated to our root admin.
  18. wolstech
    This support request is being escalated to our root admin.
  19. wolstech
    This support request is being escalated to our root admin.
  20. wolstech
    This support request is being escalated to our root admin.
  21. wolstech
    This support request is being escalated to our root admin.
  22. wolstech
    Krydos or Byron needs to fix it. I'll escalate it so krydos sees it.
  23. wolstech
    Your password for appload has been manually reset and sent to the email address on file for the account appload. Please log into your appload account using the password in that email, then back up your files, databases, and any other data you may want. When you're done, post here and I'll remove the appload account.
  24. wolstech
    This support request is being escalated to our root admin.
  25. wolstech
    This support request is being escalated to our root admin.
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