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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. The last login date that matters is in a different system and is showing as having logged in today. Not sure why there'd be no log entries for that week and a half, but who knows. cPanel is a really weird program...
  2. That's weird. I can make mine show a wrong IP by using the website, but I've never noticed it otherwise. Krydos may have something else running that triggers it...
  3. Your account is inactive. Use https://heliohost.org/renew/ to reactivate it.
  4. That IP is the Cody server. It's nothing to be concerned about, just means you signed in through our website versus directly through https://tommy.heliohost.org:2083. It happens because our website signs into your account on your behalf in order for the "HelioHost tools" page to work. If you want the reported IP to be accurate, do not sign in through our website.
  5. Mail will still be sent from HelioHost. The MX records control where mail is received (they're used by someone else's mail server when their server looks up where to deliver the mail). So yes, you will still have a 50/day limit. The software you are using has to be designed to support an external SMTP server if you want to send using a different server. if the software uses the php mail() function, it will send using our server.
  6. It should actually be https://tommy.heliohost.org:2083/frontend/paper_lantern/mail/mx.html Pick the domain (we don't support @), enter Host (destination server) and priority, then add new record. Delete the default record (the one showing your domain and priority 0).
  7. All Stevie accounts were removed from the system a month ago, around the time we determined Stevie was beyond repair and began offering backups. You're free to sign up on Tommy when registrations open at midnight UTC. If you don't have your backup yet, you can try downloading it from http://www.heliohost.org/backup/ (a missing file or 45 byte download indicates no backup is available).
  8. The minimum required is typically $1. I'll escalate this, but I won't be surprised if Krydos didn't send the email because we never actually received anything from the donation. We can't receive donations this small (PayPal takes all of it in fees).
  9. Please see http://www.helionet.org/index/topic/26915-hard-drive-failed/ Stevie is no longer in service. Backups are available for some Stevie accounts, but your account was unfortunately one of the many that were unrecoverable due to disk damage, so no backup is available. You will need to sign up on Tommy, then use whatever backups you may have to recreate your site. Your domain and username have already been freed up and can be reused. Tommy registrations open at midnight UTC every day and fill within minutes. If you prefer not to wait, you can donate. Those who donate will receive an invite at their Paypal/Skrill email address within 24 hours, that can be used even when the server is full for the day.
  10. It's because the account "Proaviator" already exists with your gmail address. Do you want me to add the p to the roavia1 account (I can just rename it)?
  11. Would it be possible to just strtolower() the submitted username on the backend instead of having client-side code do it? That way it's browser independent.
  12. @Krydos: Check your PMs for the email address. @roavia1: For #4, did you capitalize the first letter of your username by chance (the P that got lost)?
  13. The best solution here is likely for Krydos to resend the invite to your gmail account and delete the roavia1 account. What is the gmail address the invite should be sent to (PM if you wish, or we can edit it out of the post once he sends it)?
  14. Duplicate. See http://www.helionet.org/index/topic/27504-account-fd-up/?do=findComment&comment=125784
  15. Ps: is possible get a backup of files in johnny? (user: ircddl2) Johnny accounts are not recoverable.
  16. I could actually use something like this as well and was actually planning on asking for this limit to be removed from my account at some point... Perhaps we should see about making a custom plugin for cPanel that lets you schedule URL requests as opposed to shell commands?
  17. I'm assuming this is a Stevie backup. You can either extract it and upload the files, or upload it, then use the cpanel file manager to extract it on the server. Public_html folder's files go in the public_html folder on your new account. For the databases, create a new database in cpanel, then go to phpmyadmin and import the .sql file for the database to restore the content.
  18. Krydos is the only one who can do this and he hasn't been around in a day or so. Also, do not bump your posts. We work posts oldest first, so bumping only puts you last in line.
  19. Just sign up again when registration opens at midnight UTC. We already deleted all the Stevie accounts. If you still need to download a backup of your Stevie account, you can do so from http://www.heliohost.org/backup/ (your account is one of the ones that backed up correctly). As for server reliability, unlike other (paid) web hosts, we don't provide an uptime guarantee, or have any of the normal fault tolerance/fail-over/similar features a paid host or large company like Google would have. You would need to pay for an (often expensive) hosting plan from another company if you want such a guarantee.
  20. When krydos sees the donation he'll email the invite to you. We already removed all the Stevie accounts and domains. Just be aware that your tommy account cannot have the same username as your forum account unless I rename the forum account first. Do you want me to rename your forum account so you can reuse your username?
  21. I renamed you back. Let us know if you need help with anything else.
  22. I've built a variation of this for a charity I do work for. We pick an address (e.g. first.last@clients.example.com), and that person starts to receive mail, typically appointment reminder type stuff. The clients.example.com domain has a catch-all mailbox on it. A cron sorts the mail into folders by "To" address and charity advocates can see the folders and view the mail sorted by person. Client access to own mail would be quite easy to add... The week I spent building my solution taught me more about mail servers, IMAP, and handling mail in PHP than I ever wanted to know. I'd left that option out intentionally in my post above since it's not the right way to do it, however it does work when built right, and should work on our servers. Just remember though: If you do this, it's a shared email account with users that have a filtered view, as opposed to proper separate email accounts. Make sure you use a good password on the default mail account itself (nobody should be accessing it outside of the software you develop, otherwise they'd see everybody's mail!).
  23. Part of the problem here is that there's actually no way to do this easily. cPanel has an API (manual can be found here in the SDK), but I don't believe we give users enough access to actually make it useful (I've never been able to generate the security token you need to actually use it...every example I've seen or tried required WHM access, which only root admins have). If anyone would know how to use this API and whether a regular user can use it, it's Krydos. He's almost certainly used it for the various integrations with our website.
  24. Doing this on our service would get you suspended. Hosting accounts are limited to sending 50 emails a day. We restrict this because the end result would be our server getting blacklisted for sending spam as soon as a script or webmail account gets abused. The email functionality we provide is really intended for the account owner's software and webmail, and maybe a webmail for a few friends/family members. It's not meant to be used to operate a public email service. I just use forwarders to a gmail account myself, that way I can receive email through my domain (which doesn't count against you) but the sent mail comes from Gmail, not HelioHost. If you're looking to run an email service, I'd recommend getting a VPS and setting up a mail server.
  25. I used to do it on a PC I leave running 24/7 instead Just grab a copy of wget for your OS, set job to make wget hit the page in question, send output to a log (or null if you don't care about it), done. At one point I used one called ScriptTimer Web to do this...they also went paid-only...their domain's now for sale. I guess it's not profitable to sell cron jobs?
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