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Everything posted by wolstech
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[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
That would probably be the redirect you need to change, though if Home.html doesn't exist I'm surprised it even works...try it and see. If you need to redirect site, use Domains -> Redirects in cPanel. It's better solution. It could be done this way as well. I always forget this feature exists. -
[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
You can rename it. As long as its name is not index, it'll be ignored. -
[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
Nope, nothing in the htaccess doing it. Try removing the index file from public_html. You should get a directory listing with it missing. Escalating for the firewall issue. @Krydos/Byron: I can't find his IP in the blocked IPs...can you check 75.110.162.66? It's acting like it's blocked though I don't see it in the list. -
[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
You've got to be blocked in the firewall then. What is your normal IP address? The 75.110.x.x address you're posting from is not being found on the block list. -
[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
Try again. I don't see you listed as blocked, and you're not suspended. By the way, I see your old site just fine. The index.php/index.html you need to look for is in the public_html folder itself, not in the Skully or WP folder. It's also possible that your .htaccess is doing it. Check the .htaccess in the public_html folder to see if there's a line for a redirect. -
To add to Marko, some will do this for you, some won't. If they won't, let us know and I'll escalate it for you.
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I think that's not possible because he is probably not hosting game server. Game hosting companies usually do not change the ports because it can interfiere with other services. You'd actually be surprised. I've seen hosts change the ports on request, though it usually requires the user to explain why to their support. We have a few non-standard ones open specifically for reasons like this. The odds of a game host already having all of the non-standard ones in use is virtually none. I recommend 51990 since I use it myself. If you search the forums you might find another few that were opened for users (though I can't guarantee that any of those are still open). Didn't know that. Thanks for info! Yeah, most game hosts use the different port numbers to separate the various instances of the game server. That way they don't need a bunch of public IP addresses. Ports are free, IPs aren't. Then they tell you to use a SRV record (which is sort of like an A record, but has a port number and a few other differences) so DNS will specify the port for the game to connect to atuomatically, as opposed to the end user typing the number in.
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Your attachment is missing. If you think .htaccess is to blame though, rename the .htaccess to something else so it's ignored, and see if it works. Also, what program are you running? All I get is a blank white page, so I can't really diagnose it further unless we can see an error.
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[Solved] Need A Refresher On Setting Up New Homepage...
wolstech replied to skullys's topic in Escalated Requests
There's a bunch of ways this could currently work. Odds are, the document root for skullythepirate.com has an index.php or index.html that contains a redirect. You would just edit that redirect to point into the WP folder instead. Just a heads up though, be cautious about using WordPress (I personally do not recommend it). It is extremely prone to hacking and malware compared to many other CMSes due to its infamously poor security and large quantities of malware targeting it. Many extensions/themes available for it (especially those from dubious sites) are also full of backdoors and malware, so the themes and extensions quite often expose security holes even if the core program is up to date. In fact, it's a leading cause of spam suspensions on our service. Make sure you keep it and all the extensions up to date if you use it, and stay away from themes/extensions found off of random websites (many are backdoors in disguise). Malware and abuse overall seems to be less prevalent for other CMSes like Joomla, though they too can face similar issues if you're not mindful of security. -
Please clear your cache.
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I think that's not possible because he is probably not hosting game server. Game hosting companies usually do not change the ports because it can interfiere with other services. You'd actually be surprised. I've seen hosts change the ports on request, though it usually requires the user to explain why to their support. We have a few non-standard ones open specifically for reasons like this. The odds of a game host already having all of the non-standard ones in use is virtually none. I recommend 51990 since I use it myself. If you search the forums you might find another few that were opened for users (though I can't guarantee that any of those are still open).
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We recommend changing the game servers port to one that's already open. Is there a reason you cannot do this?
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[Solved] Unable To Delete Account In Order To Move
wolstech replied to rsmartapps's topic in Escalated Requests
I'll escalate this to have your domain removed. Once that happens, just sign up on Stevie. -
Did you turn remote MySQL access on in cpanel?
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[Solved] Email Smtp Sending Limit Per Hour?
wolstech replied to mjwu1008's topic in Escalated Requests
I believe the system automatically sets this limit when an account sends too many emails. Our normal limit is 50 per day (regardless of origin or destination, so for instance sending to a large mailing list through our service could easily wipe out your quota for the day). Krydos can explain more and restore the normal limit for you. Escalating. -
Please clear your cache.
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[Inactive] Mysql : Federated Engine Disabled
wolstech replied to philip888's topic in Escalated Requests
I've been wondering why this wasn't supported as well, just never asked since it wasn't vital for me (though it'd make my code a lot simpler!). With federated, as far as a program is concerned, your program connects to it's normal database and uses it normally, oblivious to the fact that the data isn't actually on the server the program is connected to. The database server handles opening/closing connections to remote DBs and presents the remote tables with the federated engine as if they were local, accessing the remote servers as needed to fulfill queries. Remote MySQL just lets you use the mysql server from a remote IP. For this, you need to write code that manages those connections as opposed to letting MySQL do the job for you. It also means running more queries and doing required processing/filtering in your program in some scenarios (e.g. you cannot do things like a cross-server join without federated). TL;DR: It's not required, but Federated makes the job a lot easier and allows for things like cross-server joins, especially when there's more than one remote server involved. I'd like to see it supported too. -
You can delete it here: www.heliohost.org/home/support/scripts/delete Also, if you're deleting it just because you want to change the domain, you can change it without deleting: www.heliohost.org/home/support/scripts/domain
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Thank you for taking care of this. Please let us know if you run into any issues with building your new site
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Johnny recently suffered from file system damage that is beyond repair. You need to back up your data via FTP and move to Stevie. Any MySQL databases that were recoverable have been backed up and saved to your home directory as .sql files for you. Please note that InnoDB databases are currently unrecoverable. See http://www.helionet.org/index/topic/25786-johnny-backups/ for more information.
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This support request is being escalated to our root admin.
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What domains do you need removed? Just phantomtest.heliohost.org?
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Here you go: http://stevie.heliohost.org:2082/frontend/x3/passwd/index.html Select the "Synchronize MySQL Password" checkbox, then change your password.
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You need to move to Stevie. Johnny has suffered severe file system damaged that is beyond repair. Your databases (assuming they were MyISAM), have been backed up to your home directory. These backups and all of your files can be retrieved via FTP. Innodb databases are currently unrecoverable. Please see http://www.helionet.org/index/topic/25786-johnny-backups/
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Your account will delete itself in time.