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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    This support request is being escalated to our root admin.
  2. wolstech
    This support request is being escalated to our root admin.
  3. wolstech
    This support request is being escalated to our root admin.
  4. wolstech
    Since you appear to be using your cPanel account as your database user (not recommended for security reasons, you should create a proper database user), verify that your website software is configured correctly with the new password. The software's documentation will explain how to find and edit the configuration file.
  5. wolstech
    The email for that account looks like the following: sa******80@gmail.com
  6. wolstech
    What's the name of the database?
  7. wolstech
    This support request is being escalated to our root admin.
  8. wolstech
    This support request is being escalated to our root admin.
  9. wolstech
    This support request is being escalated to our root admin.
  10. wolstech
    This support request is being escalated to our root admin.
  11. wolstech
    This support request is being escalated to our root admin.
  12. wolstech
    The databases are likely not gone. They became invisible. What are the database names? Krydos can fix them for you.
  13. wolstech
    This support request is being escalated to our root admin.
  14. wolstech
    Never seen that one before. Escalating.
  15. wolstech
    This support request is being escalated to our root admin.
  16. wolstech
    This support request is being escalated to our root admin.
  17. wolstech
    This support request is being escalated to our root admin.
  18. wolstech
    This support request is being escalated to our root admin.
  19. wolstech
    Your databases are likely invisible, and your database users are gone. What's the database name? Once Krydos restores it, you need to delete the database user for wordpress then create it again. Use the password found in wp-config.php when making the users, and be sure to assign it to the database after you create it.
  20. wolstech
    What's the name of the database?
  21. wolstech
    Escalating.
  22. wolstech
    This support request is being escalated to our root admin.
  23. wolstech
    This is not supported. I'll escalate it, but I'm not sure if we can actually support this or not. I won't be surprised if it's intentionally disabled for load reasons or the like.
  24. wolstech
    Pick a different username for the database user.
  25. wolstech
    This support request is being escalated to our root admin.
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