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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Unfortunately I cannot write your code for you (both because I don't know the environment and data being passed to this program, and because we generally do not provide coding assistance except for troubleshooting compatibility with our servers). If you have trouble developing it though, feel free to ask questions. This site on PHP's website should get you started on how to handle your data, assuming your data is XML: http://php.net/manual/en/book.simplexml.php
  2. I assume you want the value between the <servergenre> and </servergenre> tags. Explode breaks a string up into an array using the first argument as the delimiter, and is not the right function for this (though with some creativity and the trim() function, it could probably be made to work) Seeing that the format of the source data is likely XML, look up PHP SimpleXML. It makes it much easier to get any value you could possibly want with very little effort. This is the example page: http://php.net/manual/en/simplexml.examples-basic.php
  3. I see you figured it out IMAP is a common cause of this. Your account has a limit of 6 processes running, and if IMAP is hogging them all for email, PHP doesn't have room to run. You just have to tell your devices to check your mail less often.
  4. That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
  5. I'm seeing queued on my PC but not my iPad (where I posted from earlier). Not sure why. Cache is cleared and used 2 different browsers, and I can't get it to work on another PC either. My iPad shows an entirely different result ("Website under Maintenance") instead of a queued page. If you just added it today, give it 24 hours to resolve.
  6. The account sgn likely doesn't work because you just signed up (in fact, it says you signed up tomorrow...10/16/16, but it's 10/15 here). Give it 24 hours. Tommy is not yet available to the public, so your account cannot be moved. As for the sgscl account and the disk space issue, escalating.
  7. I get a 404 here. That likely got lost in the Cody move or the site upgrade.
  8. Please clear your cache.
  9. Try signing in directly using http://Stevie.heliohost.org:2082
  10. That's because Johnny crashed and tommy isn't even released yet. You're probably looking at a few months wait to even get in line for Java since we don't even have a working server right now. My suggestion for now is to use non-java software and sign up for Stevie. Java on Johnny wasn't exactly known for having the best performance anyway.
  11. Johnny suffered file system damage that is beyond repair. Pretty much nothing works properly on Johnny anymore except for FTP. You need to back your data up using FTP and move to Stevie. Please see http://www.helionet.org/index/topic/25786-johnny-backups/ Please note that we currently do not have any support for ASPX, Java or Ruby since Stevie is the only available functioning server. You will need to use PHP, Perl, or Python if you move to Stevie. If you need ASPX, you will need to wait until our new server Tommy is released or until Johnny is rebuilt (both are likely a several month wait).
  12. You're blocked. 84.117.133.228 Stevie # DOS 42 connections - Thu Oct 6 07:57:13 2016 Escalating.
  13. Please clear your cache.
  14. Don't bump your topics. That sounds more like a computer or ISP issue. If you were using an IP that's blocked in our firewall, your site would also be inaccessible and you wouldn't be able to log into cPanel either. Most of the IPs you've been posting from are not blocked. Also, you still haven't answered Krydos's question. Normal FTP usage doesn't need nearly that many connections. What are you doing that makes you use the FTP so heavily?
  15. Please change your cPanel password, then log out and in again. After that, it should work.
  16. No. You need to use an older version of joomla or wait until tommy is released (which has 5.4 and up, user-selectable). Seeng that we currently don't have a timeframe for that release, I'd recommend an older version. Joomla 2.x and 1.x both run on Stevie, though 2.x may need to be manually installed.
  17. What is the accounts username?
  18. Glad to hear its working for you Let us know if you need anything else.
  19. I don't know about the experience with Blogger, or WordPress's hosted blog service. However, the version of WordPress that one installs themselves is not something I would recommend. Wordpress is infamous for horrible security. In fact, it's one of (if not the) leading cause of spam and malware suspensions here at HelioHost. Many of the free themes and extensions you can get online (especially from random, often dubious) websites contain backdoors or malware. WP and many extensions are also full of security holes, so even if not infected, they still need tons of regular updates (that many don't remember to install) as a result in order to stay that way. There's better platforms out there.
  20. I unsuspended you and it immediately suspended you again because I forgot to update the last login date. Try it now.
  21. Yep. Wordpress malware got you suspended for spam. Wordpress (and it's frequently infected plugins and themes) is the leading cause of spam suspensions here at HelioHost. Plugins and themes off of random "free themes" and "free plugins" websites are very frequently just disguised malware. They're "free" because the criminal who published it makes their money through the malware. My recommendation is to not use Wordpress at all, though if you choose to do so, use only themes and plugins from reputable sites and keep everything updated at all times. We only give one chance to fix spam. If we get another report, you'll be permanently suspended. We highly recommend that you remove the entire Wordpress installation as soon as you are unsuspended to avoid the malware sending more spam. Are you ready to fix the problem?
  22. Please answer Krydos's question:
  23. Unsuspended. In the future, you can do this yourself here: http://www.heliohost.org/classic/support/scripts/renew
  24. Java is only supported on Johnny and Tommy. Johnny crashed a few weeks ago and is no longer operational, and Tommy is unreleased (still in closed beta testing). As a result, we currently do not have any available servers that support Java. You will need to wait until Tommy is released (no idea when this will be) or Johnny is rebuilt (ETA of months at this point), then change servers to host a Java application with us.
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