wolstech

Try resetting your password: https://heliohost.org/reset/ or https://johnny.heliohost.org:2083/ and click the reset option. Johnny is also seeing high load right now, so you may need to try again later. The domain probably won't work though even when you get logged in. That domain is banned for phishing.

The arabic language is likely not supported because of the wrong character set. Our server defaults to UTF-8 (or perhaps Latin1) I believe. Krydos is the one who would know about why the remote access isn't working. Moving.

The stats viewer we're using on the back end is eventually going to be public as a score card of sorts (we're aiming for a "competitive mining" sort of thing). In the meantime, I suppose I could put a tool that lets you type a username and see the amount earned.

I'll move this so Krydos looks at it for you. I don't think the throttling should impact a remote mail server. Gmail does tend to have issues with our service though (especially SMTP connections to it...)

@miwilc: For whatever reason, the SMTP support on our servers has been known to be incompatible with Gmail (and Outlook.com as well) for some reason, even if you turn on the insecure connections option (which oddly is also required for Outlook 2016 and the stock iOS mail app...I suspect it's more about making people use Google's apps/websites). This comes up a lot. PHP and Python can't talk to those two, yet they work with every other mail provider in existence. Django must implement it differently because that one works when the others don't...

That account cannot be unarchived because it was deleted for disk space. A Tommy invite has been sent to the email address associated with that account so you can create a new one.

If you've sent too many emails, yes that can happen. It's not normal though. Did you get limited?

That account cannot be unarchived because it was deleted for disk space. A Tommy invite has been sent to the email address on file so you can create a new account.

Renamed.

Unblocked.

Suspended. Thank you for reporting this.

This is a known issue on Johnny. Please go into the subdomain section of cPanel and create aqua-alimenta.aquaali.heliohost.org as a subdomain. After that, confirm your addon domain appears in the addon domain list, and wait the 12 hours. If it still doesn't appear after adding the subdomain, please let me know and I'll look into it further.

It's because it's already used by your forum account. The hosting account checker won't look at a forum account but the registration script will. If you want I can rename the forum account so it can be reused.

My experience has been that CloudFlare starts working within an hour or so of changing the name servers. It could take up to 24 hours for the entire world to receive the DNS changes though.

Transmit stats just makes the app update the server with the mining results immediately. It does it on its own every few minutes anyway, so its kind of pointless except for development use. The actual miners for HelioMine are distributed as Assignments (basically packages of work that are handed out to computers). Discard Assignment makes it delete your assignment, which forces HelioMine to re-download it the next time it mines. It's used primarily for removal of corrupt or incompletely downloaded assignments (e.g. to correct assignments damaged by misconfigured Antivirus software), but it can also be used to grab the absolute latest assignment code (sometimes I tweak minor things that users don't absolutely need to receive as a required update, so they only go to new miners unless you manually discard the assignment). Using this button will not delete your stats history, though the numbers will go to 0 in the dialog box because the app no longer knows what assignment you have once you've deleted it. Unless you're having trouble with something, you generally won't need to use either of these.

Those coins haven't arrived yet. All of the mining power from our users who are mining Electroneum (which includes you) is combined towards a single set of coins. When we receive the coins, you receive credit for the portion of the work your computer did for us. Until we've done enough work to actually find the 10 coins needed to be paid though, it'll look like you're not doing much of anything ($0.06 from your recent session...the other $0.31 is from before)

You've earned $0.37 total, consisting of 2.92 coins. The coin you're actually mining is called Electroneum: https://coinmarketcap.com/currencies/electroneum/ When its value goes up, so does what you've earned for us. Of course, the opposite is also true. Note that some other variables affects your earnings too though, and the market is in a bit of a slump right now, so the numbers are a bit lower than they should be. Also, mined coins are delayed. We receive the mined coins in batches of 10 from the pool system, so we have to wait until we've earned 10 coins to actually get paid. The stats don't count unpaid coins. When the coins are received, everyone sees a slight jump because those coins are now factored in, even if the price of the coin hasn't changed.

You do indeed have a dedicated IP if you have a 66.220 address.

One more thing, a dedicated IP's primary purpose on our servers these days is to improve uptime in the following scenarios: * The server experiences a DoS attack or other form of sustained abuse and we intentionally disable the shared IP to mitigate the attack. * When phishing websites (not emails) are set up on our server by abusive users, and are not cleaned up fast enough. Our provider gives us 1 hour to remove phishing when it's reported. If we don't, the shared IP is taken offline until we see the report and do so. While we make every effort to avoid this, we're staffed by volunteers who are primarily in North America, so there's not always someone available, especially overnight. Email delivery may benefit from having one, but I personally haven't seen someone purchase one for this reason, so I'm unsure how well this works to avoid blacklists.

What IP is showing on your account? If it's 65.19.143.6, it means you do NOT have a dedicated IP. If you purchased a dedicated IP, you would have needed to post a transaction ID and your account's username on our forums so we could install it. The transaction would've been for $12 sent to admin@heliohost.org. If you can look up the transaction ID and send it to us again, we can definitely reinstall the dedicated IP for you. Alternately, please post your forum username and hosting username so I can search for the request. Finally, are you sure you're not confusing a dedicated IP purchase with a Tommy invite donation (which can be as little as $1)?

Unblocked.

Another user donated yesterday to move to Tommy, then promptly sent several hundred phishing emails after moving there. I suspect this was the same user who got Johnny blocked too. That user has since been banned for phishing, so this should not get worse. Barracuda is the only list he managed to get Tommy blocked on: https://mxtoolbox.com/SuperTool.aspx?action=mx%3aTommy.heliohost.org&run=toolpage# (Select Blacklist Check to see the results). One of our other root admins would know more about getting this unblocked for you. Posting on the forums may also get a faster result, since I cannot move Support Email threads to the Escalation bin.

Try it now. Be sure to empty your cookies and cache first before visiting it again, or it might change back again.

That account was created today. Accounts take up to 12 hours to start working, yours is still waiting in line. Also, I see you created 2 accounts. Please be aware that having 2 accounts violates our Terms of Service. Please delete one of the two accounts within 24 hours. You can delete an account by using this tool: http://www.heliohost.org/classic/support/scripts/delete

Ricky sign ups open every night at midnight UTC, so you have to wait until then to sign up. As for Tommy, that server is currently donation-only, so it will always show as full on our website. Donors get a special link by email to sign up for that server.