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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    You were suspended for running a DoS script.
  2. wolstech
    Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on.<br /><br />Your account has been unsuspended.
  3. wolstech
    You can easily do that with a PHP script and a cron job. That's the way I'd recommend it be done. Something like this (not tested, may have syntax errors). Run it from a once per day cron job. <?php $connection = mysqli_connect("localhost","databasename","user","password"); $update = mysqli_query($connection,"UPDATE habitaciones INNER JOIN DETALLES ON habitaciones.id = detalles.idhabitacion INNER JOIN RESERVACIONES ON reservaciones.id = detalles.idreservacion SET habitacione.status = 0 WHERE reservaciones.fechaPart = '".time()."'"); ?>
  4. wolstech
    I'm assuming you've fixed the port number issue Krydos pointed out above? As for events, I'm not sure we support it. I'll escalate this since it still doesn't work and I don't know about the SQL events.
  5. wolstech
    This support request is being escalated to our root admin.
  6. wolstech
    I assume your account name is darlings. It was for high load. Try now.
  7. wolstech
    Just create a Stevie account. It's impossible to delete Johnny accounts with the server down.
  8. wolstech
    Stevie has had old OpenSSL and has been incompatible with Paypal for quite some time. His current OS is so old at this point that it doesn't even officially support a newer version of OpenSSL (we'd have to build it from source and manually install it, which we don't want to do due to difficulty and compatibility reasons). I know when Tommy becomes available, he'll be up to date.
  9. wolstech
    You were resuspended for phishing. Phishing accounts cannot be unsuspended, backed up, or have their password reset.
  10. wolstech
    The password has to be emailed to the address registered on the account for security reasons (a gmail address). Is this OK?
  11. wolstech
    Do you want me to email you a new password? Also, the phishing warning is concerning...I've now noticed that Chrome and Firefox have also blocked you. It also looks like you used WordPress, which is rather well known for being hacked and is probably the source of the problem.
  12. wolstech
    Try again now. You had an inactivity suspension from the rollback. As for the phishing alert, it's probably based in your content and likely a false positive. I don't see any phishing on your site (if there was, you wouldn't be unsuspended).
  13. wolstech
    You should just be able to just use the other database server's host name instead of localhost. Be aware though, it does have to be running on port 3306 on the remote server since we block most nonstandard ports.
  14. wolstech

    wolstech replied to alein's topic in Questions

    Go ahead and try again now.
  15. wolstech

    wolstech replied to alein's topic in Questions

    BDistler has it. Johnny's hardware failed, so it won't be coming back up anytime soon. You're welcome to create a Stevie account in the meantime.
  16. wolstech
    If you recreated the user and it didn't work, make sure you used the same password as last time, and make sure the database user is assigned to the database. Also, be sure the database itself exists and is not empty.
  17. wolstech
    The back up needs to be from before the crash (so, it needed to be from the end of May or before). A backup made a few days ago will be empty because you backed up an empty database. Unfortunately, Heliohost doesn't generally maintain backups of user data. It is the user's responsibility to make and store backups. I've had to use mine twice since I've been here, both times for recovering lost databases. Since you don't have a backup, you will need to start over. Going forward, we recommend you make them because there will likely come a day when you will need them.
  18. wolstech
    No problem. Let us know if you have any issues with your new account. We're always here to help.
  19. wolstech
    @Krydos: Any chance we have a backup of mtelis_mant474 we can restore? Got lost in the crash...
  20. wolstech
    Do you have a database backup of any kind? It'll be a .sql file usually made though cPanel or PhpMyAdmin. If you made a full backup in cPanel of your account at some point before the crash (end of May or earlier), I can explain how to extract your database from that. If you don't have a backup, I can check with Krydos to see if we have one, but we generally don't keep backups, so the odds of us having one are low.
  21. wolstech
    A missing/damaged user would give an access denied error. A failed to use message indicates that the database itself is missing. We had several (InnoDB-based) databases that got lost during the crash. Try restoring a backup to fix it. As always, we recommend using MyISAM as your storage engine since InnoDB is extremely sensitive to server failure, and can lose all of its data during a crash.
  22. wolstech
    Sorry about that, this got overlooked. Escalating.
  23. wolstech
    I see an account lintdemo for a tand****@****.com address with your IP address on it. The IP address has been cleared, please try again now. Also, as a reminder, you can host multiple domains per account, so even though you're only allowed one account per person, each of you can have multiple sites on your account.
  24. wolstech
    Johnny isn't running because his hardware has failed. No idea if or when it'll be fixed. You can host more than one domain on your Stevie account though. Use the addon domains feature in cpanel to add the second domain to your account.
  25. wolstech
    You were erroneously suspended...suspended users cannot reset their password. You've been unsuspended. Try logging in/resetting again. Also, an empty form action is actually valid HTML. Empty actions send the POST to the URL you're currently on (basically, the page posts the data to itself, which causes it to reload and send the output back for viewing).
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