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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Your next step is to sign up again whenever registrations are open. They open at midnight UTC every day and stay open until all slots are full for the day.
  2. Put the files in public_html and send them a link to the folder where they are. Apache generates a directory listing by default if you don’t provide an index page or disable the listings, so they can see multiple things in the folder easily. If they need to upload, set up an ftp account for them.
  3. Are these books free to distribute? If they're paid content, you cannot legally distribute them for any purpose without a license (and/or paying the publisher for each copy downloaded).
  4. Java wait on Johnny is currently showing as tomorrow, so you'll probably get it within the next day or so.
  5. Unblocked. What settings are you using in your FTP client?
  6. Rename or delete your .htaccess file. That error is because the server can't access it for some reason (probably wrong permissions).
  7. We haven't gotten to the point where we're allowing unlimited accounts. It's currently capped at 75/day and is full for today. Try right at midnight UTC when it resets.
  8. Please check the email associated with your paypal account for a Tommy invite.
  9. Please provide the transaction ID of the donation so I can resend your invite.
  10. This works fine for me when I log in as you through WHM. Please try another browser. If it still doesn't work, please let me know and I'll have Krydos look at it.
  11. That happens if you scan the domain before the certificate finishes installing. NoSSL is the account responsible for showing the "SSL Not Installed" messages that appear when certificates are missing. I just tested the domain in question in a browser and it works fine over HTTPS. Also, I noticed from your template that you may be planning to offer free movies or music on your site. Doing this may get you suspended for copyright infringement since most free sources of this content are illegal. As a reminder, providing links to illegal content is infringement even if you don't host the content yourself. While there's no content on the site yet, please keep this in mind when designing your site to avoid getting suspended.
  12. If you donated, post the transaction ID and I can put you on tommy instead of Johnny...
  13. Your domain is now working. Please clear your cache if you still see a queued page.
  14. Every site on the server actually uses the same IP address. It's the domain's association with your account that determines the content shown. I assigned that domain to your account as part of the fix, which is why the server knows what content to serve. Normally you would do this part yourself by adding the domain as an Alias or an addon domain.
  15. All of the archived accounts should have survived the crash since they're just a single file that can be easily backed up. Yours did. The account has been restored. You should be able to log in now and the domains should work within 2 hours. If you cannot log in, try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1
  16. It's because the domain was still resolving to the old Johnny IP we don't use anymore. I removed the stale DNS entries and re-parked it to your new account for you. Give it a few minutes and it should become queued, and it should start working completely within 2 hours.
  17. You don't need to delete the old one since it doesn't exist anymore. It got deleted when the server got rebuilt.
  18. You were suspended for inactivity. Be sure to log in using either https://tommy.heliohost.org:2083/ (be sure there's nothing after the / ), or https://heliohost.org/login/ once every 30 days. Unsuspended.
  19. What server are you on?
  20. The domain change tool has a tendency to do this on Tommy accounts. It just fails for some reason. You're definitely not the first to have this happen. The domain for cwfloyd has been updated.
  21. I'd be willing to try supporting this on our Windows server down the road when/if we decide to launch it, but someone would need to be willing to donate a FileMaker Server license as well as several User Connection licenses for the software for us to do anything beyond prove it works (they have a trial version). That software is not cheap.
  22. I'd bet it has to do with the cert nearing expiration, especially if it just recently started. I know AutoSSL certs are usually renewed/replaced once they're <14 days from expiration... Try renewing your certificate and see if a fresh one still does it.
  23. It isn't for most of us. When I started here, I had to create my account at 3AM (US Eastern, at the time signups were midnight Pacific vs. UTC). Considering the circumstances, please check the email address associated with your forum account.
  24. That account no longer exists due to the recent Johnny crash. You will need to obtain your account's content from https://heliohost.org/backup/, then sign up again and restore your site using the backup files.
  25. Do you still need assistance with this issue?
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