wolstech

@miwilc: I edited your post to correct CEO -> SEO for you (Search Engine Optimization). And yeah, if your hosting support is the top result for your site, your site could use some improvement.

See https://www.helionet.org/index/topic/29519-ssl-certificate-not-working/

The main domain on that account shows as secure for me. Try clearing your cache, or try another browser. Moved to customer service.

Duplicate request. https://www.helionet.org/index/topic/29520-suspended-nachotds/

It's archived. Escalating to have it restored.

It's archived. Escalating to have it restored.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.<br /><br />If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

Unblocked.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

You can reset Firefox if you want to try that. Assuming it's Windows, there should be a folder in %appdata%\Mozilla (you can type this into the start menu to open it) called Firefox. Just delete the Firefox folder and FF will be as if you'd never used it before. Just be aware it removes everything related to Firefox, including any extensions you installed.

Tommy accounts work within minutes. Please clear your cache (or try viewing in something like incognito mode).

Unblocked. In the future, we recommend https://heliohost.org/login/ since it won't block you.

We don't have that functionality. It's not part of MediaWiki, but rather an extension called Cite that we don't have. http://wiki.helionet.org/Special:Version (it would show here if we had it).

Thank you for your donation. Escalating to have this moved for you.

Glad to see you got it working Let us know if you need anything else.

It's half-added. That's a known issue on Johnny due to load (the server is so overloaded that the domain add times out and only half finishes). Escalating so Krydos can finish adding it for you.

I suspect Django is probably doing it if that's what you're using. Krydos can tell you more than can about that.

Unsolved. I've never seen a 400 error from Tommy before I suspect whatever software you installed is generating it, but I'll escalate this so Krydos can confirm. Escalating.

Did you add the domain to the Aliases or addon domanis section of cPanel? It's showing Queued because the domain is not in our system. It appears you've changed your main domain to gitcc.heliohost.org... Once you add it, let me know and I'll verify it's added correctly.

It's archived. Escalating to have it restored.