wolstech

That account is archived. Escalating so it can be restored.

Glad to hear it's working for you Please let us know if you need anything else.

Unblocked. You were blocked for too many failed cPanel logins.

Ricky has been having performance issues for the past day or so: http://www.helionet.org/index/topic/28419-rickys-http-performance/ The Internal Server Error is probably something timing out on the server because of the performance problems. Follow the above topic for more information when it becomes available.

Ricky is showing poor performance for the past 24 hours (since 7AM PDT yesterday): http://heliohost.grd.net.pl/monitor/ I've noticed a few others commenting on the performance as well, and we just received a support email for MySQL being extremely slow on Ricky too.

The AutoSSL can take up to 24 hours to issue certificates after installation I believe. Also, AutoSSL will fail if you have an .htaccess that redirects to HTTPS or restricts access to a domain (the server creates a random-named text file in your domain's root to verify ownership, if Comodo's servers can't reach that file for any reason, it fails...common reasons for failures are forced HTTPS to a domain with a bad cert, forbidden errors, etc.) If it's still not working tomorrow, I'll escalate and have Krydos force the AutoSSL to run for your domains. If there's something wrong, he'd be able to post the logs as well.

Tommy is working fine. What IP address are you connecting from? (You can see it here: https://krydos.heliohost.org/ip.php)

There's something wrong with the certificate. I'm not sure why it mid-issued, but that cert is not for that domain. You need to get another certificate. The easy fix is to delete the certificate entirely and have us install autoSSL for you. The domain whatsnew.cf is not queued and is showing content just fine for me. Please clear your cache.

That website works fine for me. What error are you seeing?

The files typically cannot be recovered when an account is banned like this because there's a risk we'd give you copies of the illegal hacking tools or any stolen data they might have saved. Sometimes we're able to send you the databases though if you have any. I'll also escalate to ask about the domain for you.

That account cannot be unsuspended (it was hacked and used for illegal activity). Please create a new account.

He was referring to the SQL I posted above. He's suggesting you use a query like mine where the SQL itself adds 1 and updates the field in a single command. Reading the value into your script, incrementing it using PHP, and writing it back is what causes your data loss.

You can do something like this (assuming $videoID is the unique Identifier of the video to increment the count on, and your `views` counter column is of type INT): UPDATE videos SET `views` = `views`+1 WHERE `VideoID` = '$videoID';

A certificate signed by your own personal CA will always throw that error since nobody trusts the CA. If you install your root certificate in the trusted CA store, that error should go away. Be aware that people won't just install some random CA though (and for good reason), so using this certificate is effectively pointless. The domain name issue is odd. It's indeed showing sgnetworks, which means the CN field was probably incorrect (CN needs to be the exact domain it's for). Also, wildcard certificates are frowned upon by some (though they're acceptable), and services like LE won't even let you issue one. I'd recommend either using our free cPanel/Comodo SSL or Lets Encrypt (both of which is signed by a CA trusted by all modern computers). Our Comodo/cPanel SSL does all the work for you too...it auto-issues the certificates when you add domains, and renews them automatically as they approach expiration.

Ah yes, space heaters with computing as a bonus What kind of rig? Servers of some sort? ASIC (not terribly familiar with their heat output)? My main Aeon rig is just an FX8350 since CPU is currently a decent way to mine it. GPUs have little benefit speed wise (mine, older GTX stuff, is actually slower than my CPU). I also have a bunch of i7-6700T (on the order of 85 units) at my disposal several hours a day that could theoretically be used for this if I can get it approved.

Create the session at the start of your file like everyone else does, then populate its values only if the conditions are met. Generally when sessions are used they're started in every file, every time, right near the top (often the command itself will be in an include file).

We have never accepted Bitcoin to my knowledge, and I've been here 6 years, so I'm not sure how you donated using it before. I recently started getting into cryptocurrency as well though, so support for at least BTC would be nice. I'm mostly into AEON right now due to being profitable to mine on bog-standard PCs and having a value that's not less than a penny (it's about ~$1), but altcoins like that can be sold for BTC on sites like Changelly...

Krydos might have some insight on this since I'm not sure our normal recommendation to use .htaccess would work in your scenario. I do know we can't do this through Apache configs because cPanel manages the configuration and doesn't support it.

It is worth adding to this that though this usually works, we do not provide support for this configuration and cPanel doesn't officially support it either. We cannot guarantee that these configurations will work or continue to work. If you request support, you may be asked to change your domains nameservers to ours before we provide support so we can eliminate issues on the external DNS server as the cause of your problem. If you need additional DNS functionality, CloudFlare with a "Full Zone" set up may be a suitable solution instead. This can be configured through the cPanel plugin for CloudFlare. Once configured, you can access the CloudFlare website for additional settings. Nearly all record types are supported except for CAA, which is not widely adopted at this time.

It's worth noting that infected WordPress is our leading cause of accounts getting unintentional illegal activity bans too. WordPress is infamous for being one of the most vulnerability-filled, buggy pieces of software available today, and it's themes and extensions are even worse (a large portion of them, especially from dubious websites, are disguised malware). We recommend not using WordPress at all because of its security issues, but if you wish to do so, only use themes and plugins from reputable websites such as the official WordPress site, and update all components promptly when updates become available. If you wish to continue using our service, please feel free to create a new account.

We'll wait and see what Krydos says, but this is not a normal request. The DNS updates do take a while because of propagation, but since all of our servers use the same nameservers, and you've pointed the MX's to a non-HelioHost server anyway, I can't imagine much of an interruption. Maybe an hour or so while the zones are removed/readded. Also, if you don't mind donating $1, you can try our beta script to move the entire Ricky account onto Tommy as-is without having to reconfigure it (you'd need to delete the Tommy account you made first). If you want to do that instead, go ahead and donate, then let us know and we can move your account.

To move to Ricky, you need to delete your account and sign up again. You can do that here: http://heliohost.org/classic/support/scripts/delete I'm not sure if it's still on offer or not (Krydos would know), but if you wanted Tommy instead of Ricky, we were recently testing a new server transfer feature that can move you to Tommy without deleting your account. A donation of $1 or more is required.

98.202.246.249 has been unblocked. It was blocked for too many failed logins. Please let us know if it still doesn't work for you.

The files contained malware that was being used to commit a crime. We can't provide you them because we'd then be distributing illegal software. In addition, if the malware stole data such as credit card info, we'd risk accidentally giving it to you. We can't warn you because many users intentionally sign up on our service to run such malware...warning users whose accounts are involved in illegal activity would enable them to destroy evidence.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.