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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Freedom doesn't block us, we have thousands of their domains hosted with us. I'm seeing the name servers there now, so it looks like the changes worked. The issue now appears to be missing DNS entries on our end. Unsolving this so Krydos sees it again.
  2. You have to do it right at midnight UTC. Registrations open at that time and fill quickly. The only other option is to donate. When you do you her an invite within 24 hours that let's you create a tommy account.
  3. I don't see any DNS records for that domain...either the domain isn't registered or there's something wrong on Freenom's end. I should at least see our name servers when I query that: https://bybyron.net/php/tools/dns_records.php?domain=bailey.cf&rec=NS It returns nothing at all. You should make sure you set your nameservers correctly on Freenom's website. They need to be set to ns1.heliohost.org and ns2.heliohost.org.
  4. Jenkins can theoretically run here (see Krydos' link), but I don't know why you'd want to run it here. We don't offer shell access, and you'll probably still need another server to actually process jobs / compile the code for the software you're developing.
  5. Unblocked. It was indeed for too many failed SFTP logins.
  6. It's archived. Escalating to have it restored.
  7. Gone.
  8. Please delete all of your NS records and add ns1.heliohost.org and ns2.heliohost.org as the only nameservers on your domain. I see several CloudFlare DNS records as well as several invalid nameservers (NS3, NS4, and NS5 do not exist, so those records point to non-existent nameservers): https://bybyron.net/php/tools/dns_records.php?domain=lolplay.tk&rec=NS
  9. You were suspended for high load, but when I unsuspended you, I found a likebot that's collecting instagram usernames/passwords. As a result, you're now banned for phishing.
  10. 1. Escalating. Krydos has to do that. 2. Unblocked. It was for failed SSH login, which generally means you tried to use SFTP with the wrong password too many times. We don't allow actual shell access. Make sure the password is correct in your FTP client.
  11. That account does not exist, which is why you can't delete it. Also, when you sign up again, be aware you can't reuse the username unless I rename your forum account first.
  12. You were blocked for too many failed logins. In the future, we recommend https://heliohost.org/login/ which won't get you blocked. Unblocked.
  13. Glad to see you got it working. Java usually takes a few hours on Tommy if you activate it, but aside from that, everything on your account should be working. Thank you once again for the donation, and for choosing HelioHost
  14. I've unblocked you. Escalating so Krydos sees this to make sure you get the email.
  15. Please do not create any accounts until you receive the email with the invite. You must use the link from the email you haven't received yet if you want to be on Tommy (or wait until midnight UTC to sign up normally). We also cannot change usernames, so need to sign up using dearpet once you receive the email. Dearpet2 on Johnny has been deleted. I've rename your forum account to dearpet1 so you can reuse "dearpet" as a hosting account once you receive the invite.
  16. Please see my response here: https://www.helionet.org/index/topic/29292-ive-already-donated-to-have-a-tommy-server-account/
  17. Thank you for the donation. You'll receive an invite to create your Tommy account when our root admin Krydos sees your donation. Normally we can move accounts directly, but we cannot move your Johnny account because you deleted it. If you wanted to move it, you should not have followed the directions in the wiki article (those steps are for non-donors who wish to move their account by deleting it and signing up again). Seeing this confusion occurred, I will update the Wiki article to indicate this. You'll need to create a new one using the invite instead when you receive it.
  18. You deleted your account, so at this point there is nothing to move. For future reference, we can move accounts directly, but a donation is required. If you can't/don't want to donate, deleting your account and signing up again is the only option.
  19. This happens on Johnny sometimes...it's due to the domain add failing due to his load. Escalating.
  20. Please clear your cache.
  21. Apache hasn't restarted on Johnny in 30 hours...odd seeing his load is only 6.xx. I've manually restarted it. it should start working soon.
  22. What is the account's username?
  23. It blocked you again for some reason. Try now.
  24. It takes up to 24 hours for a domain to start working after changing it since you're on Johnny. Your main domain is showing in our system as litecraft.pro. If that's the domain you're trying to set up, you just need to wait longer.
  25. Unblocked. We recommend https://heliohost.org/login/ so you don't get blocked in the future.
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