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Everything posted by wolstech
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You got being blocked by our firewall for excessive invalid login attempts via SFTP. I've unblocked you. Try using plain unencrypted ftp on port 21 instead. Also, no we do not geoblock our service, however we do prohibit the use of email for users in some countries. Based on the information I have, you are not in one of the countries affected by this limitation.
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I cant connect to postgresql database remotely
wolstech replied to armandoj's topic in Customer Service
This is disabled by default and has to be requested for each database, user, and ip that needs it. What database, DB user, and IPs (or you can allow any IP) need remote access?- 2 replies
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- postgresql
- connection
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(and 1 more)
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This is normal since you picked Johnny. Johnny is intended as a playground for people who don't care about performance or uptime to experiment with our services, and is not meant for running a production-grade website. You should move to Tommy or Ricky if you need reliable hosting. These servers have very limited signups, and as such performmmuch faster and have far fewer issues and significantly less downtime than Johnny. Registration opens at midnight UTC every day and fills quickly. Donating will also get you a tommy account. This monitor shows the historical uptime for each of our servers. http://heliohost.grd.net.pl/monitor/ As you can see, Johnny is regularly the poor performer.
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Forget cloudflare for now and just use our name servers. Add the domain to your account as an alias, and wait 12 hours. After that, clear your cache and verify it works. If you are able to view it via a proxy but not from your normal connection, try a different connection (e.g. a cell phone on using its data plan instead of your home internet). Many ISPs cache our queued pages, and there's nothing you or us can do except wait until those caches expire.
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Inactivity accounts sometimes take several hours to unsuspend. If it's still showing suspended in 12 hours, let us know and I'll have Krydos manually unsuspend it.
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You were suspended for inactivity. Please make sure you log in once every 30 days. Unsuspended.
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[Solved] .aspx pages on new Johnny server
wolstech replied to loretzjr's topic in Escalated Requests
$1 minimum, you can donate here: https://www.heliohost.org/donate/ Please post your username and transaction ID if you donate so we can move you. -
You signed up on Johnny, which is our experimental server. Johnny is meant for usr s who don't care about the speed or uptime of their account and just want to play around. It is the server with the worst uptime. Errors and timeouts like you're experiencing are completely normal for this server due to severe overcrowding. As you can see here: http://heliohost.grd.net.pl/monitor/ , performance is much better on the other servers, and you may be better served by signing up on one of those when registrations are open. They open each day at midnight UTC and fill quickly. Tommy usually fills in under a minute due to demand (it has the best performance and most features), but Ricky usually lasts an hour or so.
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[Solved] Lost my cPanel access due to G-Auth. reset
wolstech replied to rajdis's topic in Customer Service
Two factor authentication has been removed from the account rajdis. -
[Solved] .aspx pages on new Johnny server
wolstech replied to loretzjr's topic in Escalated Requests
Tommy is meant as a fast production server, whereas Johnny is meant for experimentation and other tasks where uptime and speed are not important. As for features, Tommy and Johnny are similar. The differences in features are primarily just the availability of ASPX support and AutoSSL on Tommy at this point. In the past, Johnny offered older ASPX and Ruby on Rails for those who needed it, but these are no longer offered. -
Unblocked. It was for failed SFTP logins, so check the password in your FTP client for mistakes.
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The eu.org service has known compatibility issues with cPanel, especially when you're using subdomains more than one level deep. We usually recommend that domains from eu.org be your main domain. Alternately, they must be added by an admin. The system successfully parked (aliased) the domain “distribure.in.eu.org” on top of the domain “distribure.cf”. The domain distribure.in.eu.org has been manually parked to the account rajdis and should start working within the next few minutes.
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[Solved] .aspx pages on new Johnny server
wolstech replied to loretzjr's topic in Escalated Requests
Pretty much anything else...PHP, Java, Perl, and Python come to mind. Tommy offers free accounts at midnight UTC each day, but they're basically a lottery considering they fill in about 15 seconds due to demand. Donating will get you a Tommy account without the hassle of trying to get a free one. $1 will get you an invite for Tommy, and $6 will get you an invite to Tommy plus double space (2000MB) on the Tommy account. Note that ASPX has to be requested on Tommy, so please post on the forum asking for it after you create the account if you want that. -
[Solved] .aspx pages on new Johnny server
wolstech replied to loretzjr's topic in Escalated Requests
Last I heard, ASP.net is only available on Tommy now. -
[Solved] How to increase max user connection in mysql
wolstech replied to ddushan123's topic in Customer Service
You can't. This error is usually a result of one of two things. Either the server is overloaded, or your code is poorly written and you need to fix your code so it's closing the connections when it's done with them.- 1 reply
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- maxuser_connection
- max user connection
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You can see where the DoS attack ended here: http://heliohost.grd.net.pl/monitor/ Notice all the load and Apache downtime disappearing abruptly in the evening around 9PM UTC on Sunday June 24...
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Johnny is just slow due to load. If you’re just using our server for remote MySQL, Ricky might be suitable for you. Tommy will perform best, but Ricky is easier to get a free account on than Tommy. If you donate $1 or more though, you get a Tommy account automatically.
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Check the file permissions. They need to be 644 in order to work. Also, be sure the script isn’t just erroring out (look for a file called error_log in the same folder for the error details).
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Try “plain” (no encryption) FTP, port 21. Use cPanel username and password for credentials. A lot of networks at places like work or school block the port used by SFTP.
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Duplicate request.
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You don’t use the IPs. You need to use the host names, enter them exactly as I described above. Also, you need to use NS records, not A records.
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Johnny’s Apache is currently down due to a DoS attack. Try again later. You can see the load and related outage caused by the attack here: http://heliohost.grd.net.pl/monitor/
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You need to change the domains name servers to ns1.heliohost.org and ns2.heliohost.org on your registrar’s website.
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You were suspended for high load. Please watch your load usage. Unsuspended.
