wolstech

Johnny is famous for this sort of thing, it's caused by processes timing out due to overloading. Escalating.

This support request is being escalated to our root admin.

Yeah, our first one got deleted for lack of sources since the only references we had were our own sites. To write one that won't get deleted, it needs some reliable third party sources and probably shouldn't be written by our staff either.

That account is permanently suspended for phishing.

It's worth noting that that message didn't even come from our server. That's an nginx/FVP server, neither of which we use...

I'm assuming this is a program on your computer? Did you enable remote MySQL in cPanel? You need to do that before it will work. Also, the host name for remote connections is Johnny.heliohost.org

Did you clear your cache?

There are currently no plans to implement node.js. Please see my detailed response here for the reasons we currently don't have this: https://www.helionet.org/index/topic/29227-hh-35784-possibility-of-running-nodejs-script-in-tommy-server/ I know Krydos said he would look into this at some point, but it has a very low demand and (as I recently learned) can also be very memory hungry (like Java).

This support request is being escalated to our root admin.

@miwilc: I edited your post to correct CEO -> SEO for you (Search Engine Optimization). And yeah, if your hosting support is the top result for your site, your site could use some improvement.

See https://www.helionet.org/index/topic/29519-ssl-certificate-not-working/

The main domain on that account shows as secure for me. Try clearing your cache, or try another browser. Moved to customer service.

Duplicate request. https://www.helionet.org/index/topic/29520-suspended-nachotds/

It's archived. Escalating to have it restored.

It's archived. Escalating to have it restored.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.<br /><br />If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

Unblocked.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

You can reset Firefox if you want to try that. Assuming it's Windows, there should be a folder in %appdata%\Mozilla (you can type this into the start menu to open it) called Firefox. Just delete the Firefox folder and FF will be as if you'd never used it before. Just be aware it removes everything related to Firefox, including any extensions you installed.

Tommy accounts work within minutes. Please clear your cache (or try viewing in something like incognito mode).