wolstech

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No you cannot. It’s required for the service to function, as well as to prove you own the domain.

That's why. The username for that account is skits, and it's on Ricky. I'll renew it when I get to a PC.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.<br /><br />If you need to send an image or file, please provide a link instead of attaching it directly to the email.<br /><br />Please resend your request without images or attachments, or post on our forums for assistance.<br />

When you say the domain doesn't work, what exactly are you having problems with? The domain is working for me. I see a directory listing with a folder containing a broken joomla install (database error, either you didn't restore the DB or you didn't edit the config file to point to the new DB). If you're seeing a DNS error or queued page, clear your cache. If you really want to, you can delete your account and sign up again to get a new account: http://heliohost.org/classic/support/scripts/delete

Unless you were archived at the time of the crash, all Johnny accounts were deleted during the rebuild. Please sign up again. The contents of the old account may be available from https://heliohost.org/backup/

The DNS zones for vivek.eu.org have been cleaned up. Try registering again when you get a moment. If it fails again, I'll have another admin look at it for you.

Drop a .py in your cgi-bin folder, grant it execute permissions, and visit it in your browser. If you look around on here, you'll find the correct shebang lines for the various versions of python available. Django requires 3.6, but 2.7 is also available.

The account neo1 cannot be restored because it does not exist. If it was on the old pre-crash Johnny, you may be able to download the content from https://heliohost.org/backup/ The account neo11 failed to create due to a dns issue with the domain, which is likely related to your old Johnny account not being fully cleaned up. I’ll clean that up for you this evening if another root admin doesn’t do so before me (WHM does not work right on mobile).

They don’t get installed and have no visible options. You just use them. Our wiki and forums have a few different posts on these (Django especially). If you have questions, ask away!

That account has been restored. You should now be able to log in and your website should start working within the next 2 hours.

It is, I'm just not at a computer with an ssh client at the moment to restore it...I should be able to restore in a little while once I get to my pc.

FileZilla has a recursive permissions set option if you use that client. Right click the *folder containing the files*, then pick file permissions. Specify the 644, and pick "apply to files only" to recursively change the files without affecting the directories. Then repeat for directories only to make those 755. You can also use unencrypted ftp to upload the whole structure and it'd be 644 by default and not need fixing. The 664 issue is specific to SFTP.

Did you change the permissions on the folder where the logs are being stored? Tomcat doesn't run as your user, so it doesn't have permission to save stuff in your home folder unless you grant "other users" write permissions. Try making that log folder's permissions 756 instead of 750.

Yes, in cpanel all the way at the bottom there is an option called "Contact information" that you can use to change your email address. Note that it may take several hours for it to take effect after you change it. Also, make sure that you do NOT use an email address hosted on your hosting account. This email address is used for things like data recovery and password resets, so it should be an address that will be accessible even when your hosting account is not.

Any PHP file will produce that error if its permissions are not 644, even if the file is completely empty. All PHP files inside public_html need to be 644. Folders inside of public_html should be 755. The public_html folder itself should be left at its default (750). When you upload files over SFTP, they default to 664, note the center 6. Change that to 644 and it'll work.

Did you change the file permissions to 644?

Yeah, bots need to be careful on our service. While they're not outright banned, certain types are. https://wiki.helionet.org/Terms Botnets (both parts, the control server and the bot) fall under #1. This is actually one of the big reasons why ioncube is not supported anymore. Most botnet sellers use it to protect their scripts, so by not supporting it, most botnets can't even run here (the other reason for ioncube's ban was frequent and repeated piracy of WHMCS, a paid data management system). Facebook/instagram likebots, and similar scripts have their own bullet (#5), which basically bans any social media script that's abusive to or against the TOS of the service they automate. Facebook and Instagram both prohibit buying/selling likes or follows or using bots to unfairly obtain them, so those bots are all prohibited. We do allow chat bots though. These are typically just for entertainment or to distribute canned responses to people seeking information, so they're generally not harmful and are rarely if ever banned by the service on which they operate. Some services like Discord are intentionally designed for bot support.

Postgres may just be broken then. Let's have Krydos take a look. Also what does this bot do anyway?

You say you're viewing it from the file manager...you can't view the files that way. You need to visit the website url (which based on the other response, isn't fully set up yet). Opening a file using the cpanel file manager will always display its code content.

Unblocked. It was for failed SFTP logins, so you probably need to check the password in your FTP client.

Suspended.

Gone.

Looking at the error log shows Postgres errors. Did you change php versions by chance? The errors in question are undefined function errors for the pg_connect() function, which means the Postgres module isn’t loaded in php for some reason.

It's caused by cloudflare. CF breaks a significant number of features on our service because it replaces our dns servers, and our systems can only update our own dns servers when you do things like add domains. You need to either remove cloudflare, or manually add a CNAME record to the dns zone on cloudflare's site. Name it sie-cuh, point it to armsis.tk