wolstech

This issue was caused by having the addon domain set up to redirect to itself. I removed the redirection and the domain is now working properly. Please clear your cache. @kippman1: Tommy domains set up in a few minutes, the other servers take up to 2 hours.

Nothing intentionally changed on our end that I'm aware of, but Tommy is experiencing an ongoing DOS attack at the moment. It's quite possible their IPs are currently blocked in our firewall due to excessive traffic from them. I'll check when I'm at a PC...Mobile is difficult to do it with.

Unblocked.

That domain is working properly. I see an empty directory listing waiting for content to be uploaded, If you see a queued or suspended page, please clear your cache.

7.1 is already supported. There should be an option in cpanel under the Software section to change versions. It lets you specify a different version for each domain.

Krydos is much better at explaining how the load suspensions work than I am, so I'll leave that to him I can say if you're concerned about load though, you can ask and he'll tell you where you stand.

Causing high server load. 173% more cpu than #2, 143% more memory than #2. /home1/olicorby/public_html/wp-admin/admin-ajax.php You're suspended for causing high load. WordPress is infamous for this, and we usually recommend users avoid it for this and many other reasons. If you really want to use it, you probably need to remove some of your extensions, as this is usually the cause of it producing high load. I've put a deny from all in your public_html folder's .htaccess file so WP won't run until you can fix or remove it. Once fixed, you can edit the file and remove the deny from all. Unsuspended.

Appears to be the same user as retrope. https://www.helionet.org/index/topic/35074-suspended-retrope/

You're suspended for sending spam and having multiple accounts. Can you explain? A copy of the spam is below (it originated from the latino mailbox on your account with a fake From header): Received: from ricky.heliohost.org ([64.62.211.134]:43088) Please stop this immediately Thanks ================================================= -----Original Message----- From: auctions@schneordesign.com [mailto:auctions@schneordesign.com] Sent: Tuesday, February 5, 2019 3:25 PM To: auctions@schneordesign.com Subject: This account has been hacked! Change your password right now! You may not know me and you are probably wondering why you are getting this e mail, right? I'm a hacker who cracked your email and devices a few months ago. Do not try to contact me or find me, it is impossible, since I sent you an email from YOUR hacked account. I setup a malware on the adult vids (porno) web-site and guess what, you visited this site to have fun (you know what I mean). While you were watching videos, your internet browser started out functioning as a RDP (Remote Control) having a keylogger which gave me accessibility to your screen and web cam. After that, my software program obtained all information. You entered a passwords on the websites you visited, and I intercepted it. Of course you can will change it, or already changed it. But it doesn't matter, my malware updated it every time. What did I do? I backuped device. All files and contacts. I created a double-screen video. 1st part shows the video you were watching (you've got a good taste haha . . .), and 2nd part shows the recording of your web cam. exactly what should you do? Well, in my opinion, $1000 (USD) is a fair price for our little secret. You'll make the payment by Bitcoin (if you do not know this, search "how to buy bitcoin" in Google). My Bitcoin wallet Address: <removed> (It is cAsE sensitive, so copy and paste it) Important: You have 48 hour in order to make the payment. (I've a unique pixel in this e mail, and at this moment I know that you have read through this email message). To track the reading of a message and the actions in it, I use the facebook pixel. Thanks to them. (Everything that is used for the authorities can help us.) If I do not get the BitCoins, I will certainly send out your video recording to all of your contacts including relatives, coworkers, and so on.

Causing high server load. 590% more memory than #2. /home/micou/public_html/cgi-bin/videoclip.pl You're suspended for severe overuse of resources. From the looks of it, you're retrieving or processing video files, which is very resource intensive and too heavy for Tommy. We recommend a VPS for this sort of usage: https://heliohost.org/vps/ The file listed has been renamed so it won't run, please delete it. You've been unsuspended.

Causing high server load. 177% more cpu than #2. 107.1 GB bandwidth over the last week. /home1/mediaexp/public_html/api.php You're suspended for severe overuse of resources. The file indicated is the cause of the excessive usage and has been renamed so it won't run. Please delete it. Whatever that file does (retrieves/processes videos from the looks of it) is too heavy for Tommy, and uses way too much bandwidth. We recommend a VPS for this sort of use. https://heliohost.org/vps/ You've been unsuspended.

Your redirect in .htaccess is causing an infinite loop (an .htaccess file applies to requests made for subfolders too, so the redirect was catching everything including the destination and trying to redirect it). I commented that out and replaced it with an index.php that redirects everyone into the forum folder for you You could use an .htaccess for this, but it would need exception rules for /forum/ as well as things like /.well-known/ added...the index.php method is just overall easier for this application. https://greed-is-good.com/

If you've removed wordpress, you can just edit your .htaccess in your home folder to delete the deny from all (that was the only thing in it actually, so you could just delete the .htaccess entirely). That should make your website start working again.

Causing high server load. 487% more cpu than #2, 288% more memory than #2. /home1/gringoh/public_html/xmlrpc.php You're suspended for causing severe load on Tommy. The file mentioned is either broken or too heavy to run here. Considering it's part of WordPress, your most likely cause is one of your extensions is broken. We generally suggest not using WP at all because it's notorious for this sort of issue (among other things, hacking leading to malware or phishing bans are other common issues with it), but if you want to keep it, I would start by reinstalling WP and not using so many extensions. I've unsuspended you, but I've added a deny from all to the .htaccess file in your home folder so your website won't work until you fix it. This will prevent the broken script from running.

Unblocked.

Done.

Unblocked.

Johnny's load went down because we limited the number of new accounts on him per day to 1 for a while. As more and more accounts went inactive or got suspended without being restored or replaced, load went down over time. Ricky and tommy have high loads because of a combination of the number of accounts and on occasion abusive users. For a while Ricky was accepting 15+ accounts per day because Johnny had such poor uptime. Since not too many accounts expire on Ricky each day, the number and resulting load increased. The missing 0.05% on tommy is Apache restarts. During these, the server briefly goes down, usually for 30-90 seconds. They happen every time a domain is added, modified, or deleted. This is unlike Ricky and Johnny, where these restarts occur every 2 hours if a domain is waiting to be configured (this wait until the next start finishes is the reason the queued page exists). Ricky's load is high with few accounts because he's ancient. Hardware is 12 years old. That's as compared to Charlie (10 years old), and Eddie (8 years old). Whenever they stop working. Cpanel updates are incompatible with our custom code, so we have to debug and rewrite a ton of stuff every time we update. In addition, newer software is optimized for newer hardware....our hardware is only getting older since we can't afford to replace it.

We have it set to run overnight automatically. It runs sometime around 4 AM. If it hasn't done it in its own, I'll run it when I'm at a computer...

Done. You should now be able to log in and your website should start working within 2 hours.

It's archived due to inactivity. Unarchiving...

Unblocked. The "default" account for a user (which is the one in the form jamieoz@tommy.heliohost.org ) doesn't have IMAP access. Only the regular mailboxes that you create have IMAP. I suspect this is why you're having trouble with it. If you need to bulk-delete your unread messages, you can remove them from ~/mail/new (or ~/mail/cur if they've been read). A piece of Mail on our servers is just a file.

Unblocked.

That's intentional. We only accept a few registrations each day. They all reset at midnight UTC every day and usually last about an hour overall, with johnny accepting the most accounts. Tommy usually lasts for seconds. If you don't want to try at midnight for a free account, donating will get you a tommy account without the wait. You'll get an email within 24 hours of donating that lets you skip the wait.

Renamed. As for Johnny, fewer accounts. For a while, we had Johnny accounts limited to 1 per day to reduce the numbers. Numerous accounts get suspended on Johnny every day, so after a few weeks of that, the numbers dropped substantially and he's stable again.