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Everything posted by wolstech
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You're suspended for sending too many emails. Please make sure you keep your email usage below the limit of 50 per day. Unsuspended.
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Our firewall does a pretty good job at suppressing smaller DoS attacks, but a side effect is that software that opens tons of connections to a single IP can end up blocked as a false positive. Since nothing has changed on our end or his end, odds are that it's either: our firewall blocked the connections to APIs he was using, or the service he was using has blocked our server for abuse. (Both have been known to happen in the past).
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That domain is indeed working properly. Please see icn's post above.
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First, request Java and wait for it to be enabled. You can do that in cPanel under the "Software" section using the Java option. Be aware that the "wait for it to be enabled" is currently about 6 weeks (if you need it sooner, you will need to move to Tommy where the wait is only 2 days). Once enabled, there will be a form on the request page that lets you deploy a WAR file. Alternately, you can upload a folder plain JSP files to public_html and run them.
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What domain is it?
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You're welcome
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I will remove the second account for you Please let us know if you need anything else from us, we'll be glad to help.
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Please change the passwords of all of your mailboxes and cPanel as soon as possible. You probably will also need to delete all of the spam bounces you probably received in those mailboxes. Unsuspended. If you still want to delete your account, you can do so here: http://heliohost.org/classic/support/scripts/delete
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[Solved] Have I configured my addon domain correctly?
wolstech replied to MauroF's topic in Customer Service
This issue was caused by having the addon domain set up to redirect to itself. I removed the redirection and the domain is now working properly. Please clear your cache. @kippman1: Tommy domains set up in a few minutes, the other servers take up to 2 hours. -
Nothing intentionally changed on our end that I'm aware of, but Tommy is experiencing an ongoing DOS attack at the moment. It's quite possible their IPs are currently blocked in our firewall due to excessive traffic from them. I'll check when I'm at a PC...Mobile is difficult to do it with.
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[Solved] my website not running in desktop "gharsapnoke.com"
wolstech replied to gharsapn's topic in Customer Service
That domain is working properly. I see an empty directory listing waiting for content to be uploaded, If you see a queued or suspended page, please clear your cache. -
7.1 is already supported. There should be an option in cpanel under the Software section to change versions. It lets you specify a different version for each domain.
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Krydos is much better at explaining how the load suspensions work than I am, so I'll leave that to him I can say if you're concerned about load though, you can ask and he'll tell you where you stand.
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Causing high server load. 173% more cpu than #2, 143% more memory than #2. /home1/olicorby/public_html/wp-admin/admin-ajax.php You're suspended for causing high load. WordPress is infamous for this, and we usually recommend users avoid it for this and many other reasons. If you really want to use it, you probably need to remove some of your extensions, as this is usually the cause of it producing high load. I've put a deny from all in your public_html folder's .htaccess file so WP won't run until you can fix or remove it. Once fixed, you can edit the file and remove the deny from all. Unsuspended.
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Appears to be the same user as retrope. https://www.helionet.org/index/topic/35074-suspended-retrope/
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You're suspended for sending spam and having multiple accounts. Can you explain? A copy of the spam is below (it originated from the latino mailbox on your account with a fake From header): Received: from ricky.heliohost.org ([64.62.211.134]:43088) Please stop this immediately Thanks ================================================= -----Original Message----- From: auctions@schneordesign.com [mailto:auctions@schneordesign.com] Sent: Tuesday, February 5, 2019 3:25 PM To: auctions@schneordesign.com Subject: This account has been hacked! Change your password right now! You may not know me and you are probably wondering why you are getting this e mail, right? I'm a hacker who cracked your email and devices a few months ago. Do not try to contact me or find me, it is impossible, since I sent you an email from YOUR hacked account. I setup a malware on the adult vids (porno) web-site and guess what, you visited this site to have fun (you know what I mean). While you were watching videos, your internet browser started out functioning as a RDP (Remote Control) having a keylogger which gave me accessibility to your screen and web cam. After that, my software program obtained all information. You entered a passwords on the websites you visited, and I intercepted it. Of course you can will change it, or already changed it. But it doesn't matter, my malware updated it every time. What did I do? I backuped device. All files and contacts. I created a double-screen video. 1st part shows the video you were watching (you've got a good taste haha . . .), and 2nd part shows the recording of your web cam. exactly what should you do? Well, in my opinion, $1000 (USD) is a fair price for our little secret. You'll make the payment by Bitcoin (if you do not know this, search "how to buy bitcoin" in Google). My Bitcoin wallet Address: <removed> (It is cAsE sensitive, so copy and paste it) Important: You have 48 hour in order to make the payment. (I've a unique pixel in this e mail, and at this moment I know that you have read through this email message). To track the reading of a message and the actions in it, I use the facebook pixel. Thanks to them. (Everything that is used for the authorities can help us.) If I do not get the BitCoins, I will certainly send out your video recording to all of your contacts including relatives, coworkers, and so on.
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Causing high server load. 590% more memory than #2. /home/micou/public_html/cgi-bin/videoclip.pl You're suspended for severe overuse of resources. From the looks of it, you're retrieving or processing video files, which is very resource intensive and too heavy for Tommy. We recommend a VPS for this sort of usage: https://heliohost.org/vps/ The file listed has been renamed so it won't run, please delete it. You've been unsuspended.
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[Solved] Suspended: mediaexp
wolstech replied to Mediaexplorer's topic in Suspended and Queued Accounts
Causing high server load. 177% more cpu than #2. 107.1 GB bandwidth over the last week. /home1/mediaexp/public_html/api.php You're suspended for severe overuse of resources. The file indicated is the cause of the excessive usage and has been renamed so it won't run. Please delete it. Whatever that file does (retrieves/processes videos from the looks of it) is too heavy for Tommy, and uses way too much bandwidth. We recommend a VPS for this sort of use. https://heliohost.org/vps/ You've been unsuspended. -
Your redirect in .htaccess is causing an infinite loop (an .htaccess file applies to requests made for subfolders too, so the redirect was catching everything including the destination and trying to redirect it). I commented that out and replaced it with an index.php that redirects everyone into the forum folder for you You could use an .htaccess for this, but it would need exception rules for /forum/ as well as things like /.well-known/ added...the index.php method is just overall easier for this application. https://greed-is-good.com/
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If you've removed wordpress, you can just edit your .htaccess in your home folder to delete the deny from all (that was the only thing in it actually, so you could just delete the .htaccess entirely). That should make your website start working again.
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Causing high server load. 487% more cpu than #2, 288% more memory than #2. /home1/gringoh/public_html/xmlrpc.php You're suspended for causing severe load on Tommy. The file mentioned is either broken or too heavy to run here. Considering it's part of WordPress, your most likely cause is one of your extensions is broken. We generally suggest not using WP at all because it's notorious for this sort of issue (among other things, hacking leading to malware or phishing bans are other common issues with it), but if you want to keep it, I would start by reinstalling WP and not using so many extensions. I've unsuspended you, but I've added a deny from all to the .htaccess file in your home folder so your website won't work until you fix it. This will prevent the broken script from running.
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[Solved] Please unblock my ip (68.225.65.161) on Ricky
wolstech replied to mscottsr's topic in Blocked IPs
Unblocked.