wolstech

That account does not exist. The closest I can find is an account paulorib that might be yours (email address is similar, has a .br domain, but not the one listed here). Is this your account?

Please check your PMs. As for that account, it's actually working fine, is there something you still need assistance with?

We've been having tons of weird issues with DNS propagation lately for some reason. EU.org is by far the worst affected, but I've seen Freenom and others take their time on occasion as well. We have no idea why. What's weird is that in my experience, if I manually park one of these broken domains for someone, the DNS suddenly propagates within hours, as if everyone else was waiting for us to park it. (There are some domains that do this intentionally, namely the .br TLD which refuses name servers if they're not preconfigured, but I've never seen it outside of .br). What do you want this added as? If you want an addon domain, please create a subdomain on your account and let me know what it is so I can park your domain on top (that's all an addon domain is internally...a subdomain with an alias on top ). If it's an alias, just let me know and I'll park it.

Unarchived.

Staff generally does not accept PMs here unless requested by the staff member. If I receive unsolicited PMs, they're simply ignored. Your IP is not blocked, but you are suspended for having two accounts. Which of the two accounts do you want to keep?

Yep. Ricky doesn't have that button because his cPanel is really old. It can take a while on that server too because its so slow. It's been run manually for you. Certificates are currently showing as pending for the following domains: mail.kengaming.tk kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending www.kengaming.tk kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending kengaming.tk kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending webdisk.kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending cpanel.kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending webmail.kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending mail.kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending www.kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending kengaming.heliohost.org kengaming.heliohost.org kengamin Mar 17, 2020 3:00:22 PM 869142501 Pending

I'll pass this to Krydos, but I have a feeling that this limit cannot be increased any further. 128MB is already a lot of memory for one script. If you need more than 128MB of memory, the script is too heavy to be run here. It sounds like you're either using poorly written code, or you've outgrown our service.

That account does not exist and I can't find any record of it ever having existed. However, you do currently have an account called vinayak1 with the domain vinayak1.heliohost.org that matches your forum profile email address.

Indeed. That 3 month immunity was applied in September when the move was requested, and expired at the end of December. You should've received warning emails again starting in January. You should not have received warning emails in Oct/Nov/Dec. If you've since donated again, please let us know the transaction info for the new donation and we can apply the new immunity for that donation.

Unarchived.

We strongly discourage running such bots here. Most won't run at all, and the ones that do are known for causing tons of load and getting users suspended. You really need to buy a VPS to run such a program properly. https://heliohost.org/vps/ (the cheapest option would work).

Unarchived. It may take up to 2 hours to start working.

Unarchived. It may take up to 2 hours to start working.

Unarchived. It may take up to 2 hours to start working.

If clearing your cache doesn't help, please try using a different device and internet connection (e.g. a cell phone with Wi-fi turned off). Odds are that will let you see the contents. The issue here is that sometimes ISPs or local networks (e.g. school/work) cache that page, and there's nothing you can do to fix it accept wait until the cache expires. Smaller ISPs tend to be especially prone to this.

@fasouza: Bingo. It's not so much when Apache restarts as it is when httpd.conf gets rebuilt, but same idea since it rebuilds as prior to restarting around here anyway. It's not that we don't want to, it's just how cPanel works. There are modifications/extensions available that supposedly can do it, but we don't use any of them because all they do is add complexity and risk of failure to a system that is already pushed well beyond it's design capabilities (cPanel is made to handle about 400 users per server, we have several thousand...we're actually known to cPanel's support as one of their most extreme use cases). Doing more with less is an art we take pride in, and unfortunately that means sacrificing flexibility for better speeds and more capacity. .

It's probably load related. I'd give it a little while and try it again. Tommy's load has been spiking a lot lately. It seems to be working for me at the moment.

We don't support this configuration. The way this is normally done is to set all of their domains as addon domains, pick a something.heliohost.org for their main domain, then put an .htaccess in the public_html folder. This keeps sites from seeing each other's files, and allows you to put "non-public" stuff in public_html alongside the addon domain docroots, with access blocked by the .htaccess file. As was stated above, in order for a domain to use a docroot that's not public_html, it must be listed as an addon domain. To list the domain as an addon domain, you will need to change your main domain to something else before adding it.

Yes. It's not set up yet though. Our other root admin Krydos is the one who handles these, so you'll need to wait for him to respond.

Krydos has to set this up for you.

What's the name of the database user needing access?

I completely missed that. The archive is missing though, so the old account cannot be restored. An invite has been sent for a replacement johnny account.

You'd need to make the domain an addon domain if you want to use a folder other than public_html. Since you cannot use our name servers for some reason, you cannot use addon domains. The main domain always points to public_html and cannot be changed. As a result, the answer to your question is simply "you can't."

It takes several hours to start working.

We don't have any way to undo a deletion. Was your tommy account created from a donation invite? If so, please provide the transaction information and we can send you a replacement invite.