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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. MariaDB is an open source fork of MySQL and should run all the same software and scripts. Try running your script using Maria DB and it’ll probably work
  2. Krydos can check on your VPS for you.
  3. That email just got flagged as spam because your test email mentions Nigeria and large sums of money in the body of the email. Nearly all spam comes from Nigeria or similar countries, and mentions large sums of money (typically claiming you owe a fee to collect it). Looking at the contents of the email, I would agree with it's classification as spam. I would suggest you not send this as it's currently written. If this is the sort of content you plan to be sending, I would recommend removing the entire section mentioning countries and money. It also looks like the server might be blacklisted. Pretty common when we get an abusive user sending spam or phishing emails. The site mentioned doesn't want to give me any information now about what exactly is blocked. I click the submit button after entering the IP and nothing happens. I'll ask about this one in the staff channel...
  4. 884M worth of files in your home folder. Note that the 884M above does not include non-file data, like logs, databases, emails, or Plesk backups.
  5. The subscription limit was showing 100 in Plesk even though our system showed 1000. I've resynced the two so it's actually 1000 again. Also, it looks like SPF and DKIM were either removed or never set up. DKIM, SPF, and DMARC have been set up for the domain covireus.helioho.st and covireus-api.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  6. DKIM, SPF, and DMARC have been set up for the domain pinahouse.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  7. -0.499 FROM_SUSPICIOUS_NTLD From abused NTLD -0.001 FROM_SUSPICIOUS_NTLD_FP From abused NTLD -1.725 PDS_OTHER_BAD_TLD Untrustworthy TLDs URI: nilijua.xyz (xyz) That failed because .xyz domains are blacklisted by pretty much everyone. Their #1 use is spam and abuse. There is no fix for that other than buying a domain with a normal TLD like .com or .net. -1.985 PYZOR_CHECK Similar message reported on Pyzor (https://www.pyzor.org) https://pyzor.readthedocs.io/en/latest/ Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting (https://www.pyzor.org) Because it's a test email. You need to send a real email, not just "Test"
  8. There's tons of them in there, but this one looks to be more relevant as a 500 error for a POST to /display: FileNotFoundError: [Errno 2] No such file or directory: '/webProject/data/geneExpressionLevels.csv', referer: https://myogenesis.net/ That path is never going to work because its looking in the server root. The correct path needs to be /home/debug99.helioho.st/myogenesis.net/data/geneExpressionLevels.csv
  9. Here's the actual space used in your home folder as seen from the command line: root@tommy [/home/hostmysiteplease.helioho.st]# du -h --max-depth=1 . 0 ./httpdocs 3.8M ./logs 4.0K ./harlemtechnologies.com 232M ./conarim.com 224M ./dhamira.co.ke 286M ./waa.co.ke 139M ./nilijua.xyz 104K ./.trash 16K ./private 12K ./.composer 884M .
  10. DKIM, SPF, and DMARC have been set up for all domains on your account. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. domains
  11. It's a combination of things. First, it only calculates disk space once a day unless manually refreshed, so if you've updated files or recently did some thing like populated a database, the numbers can be wrong for up to 24 hours. Because somethings like email can change quickly, the chart is only really an estimate. Second, in your second picture, "Web" includes everything in your home folder. The Trash, composer cache, private folder, etc. all count. That's likely where the missing 100 MB is for your Web value. I'll take a look at your account a little more closely when I'm at a computer and recalculate your space...
  12. This has happened before. Krydos can fix it.
  13. That domain was already associated with your account. I've reactivated it for you, it should start working within the next two hours.
  14. Krydos can check on this for you.
  15. Your account has been reset. Look for an email shortly with a link to complete the process of creating a fresh account. If you need any data from your current account, it will be available at https://heliohost.org/backup/ once the account finishes resetting.
  16. I'll let Krydos determine the final value, but your estimated refund should be somewhere around $17.15 assuming I calculated correctly and the number you provided is still current at the time of the refund. Per the refund policy, the $5 discount/bonus credit will be subtracted (you paid $19 and got $24 credit), and there's a refund transaction fee of $0.50 to cover our costs of processing the refund. Once refunded, your account will move to Tommy. You can then either use the Tommy account at no cost, or you can archive or delete it from the dashboard if it's no longer wanted.
  17. DKIM, SPF, and DMARC have been set up for the domain sapatpirescoxe.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  18. Apologies for our moderator's mistake. What domains do you need put back on the account? I see you already recreated the account itself.
  19. Sure. Domains updated. It'll take up to 2 hours for everything to work.
  20. The 1000/day email limit is for the whole user account. It's not per domain, so changing the domain shouldn't affect it. The database shouldn't be an issue, though you may need to reassociate it with the domain after the changes. The domain sandbox.helioho.st is your main domain, so it can't just be deleted. It has to be replaced with something else. Do you want me to make covireus.helioho.st your main domain then add the -api one as a second domain?
  21. Marking solved because user deleted his account.
  22. Unsuspended. It may take a few minutes to start working.
  23. We got the app to start finally (file permission issues) and it is listening on 7777. Krydos has to set up the proxy on our side...
  24. It may be. Our servers sometimes have to be whitelisted. Malwarebytes is like that for example.
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