wolstech

Your account has been reset again, and this time should create on new Tommy.

We can, but we have to delete your account and reinvite you a second time. Are you OK with that?

Max_input_vars has been increased. It can take up to 2 hours to go into effect.

Forwarding disabled and account unsuspended. It can take a few minutes to start working.

You have forwarders set up on the professorparticular domain. Every time one of those forwarders receives email, it immediately sends an email to forward it to you, which counts as a sent message. We generally don't increase limits for mail forwarding because you can't control what you receive. Since the forwarder then sends the same message out, the result is that things like forwarded spam look like it came from our server and get us blocked. Do you want me to remove the mail forwarders and unsuspend you?

It was indeed for multiple accounts. The account felixgg has been unsuspended. It may take a few minutes to start working.

The limit is 50 per day. Do you know why your account sent 83 emails?

Ugh. If the content you sent was something meaningful (and not a test message, spam, etc.), I'd bet someone sent spam from our servers again and got heliohost.us blocked. If it doesn't clear up on its own, the fastest solution is to get a domain elsewhere and have us add it to your account. I've asked about it in a staff channel, but there usually isn't really much we can do about this one except wait for it to improve.

Lets see if Krydos has any additional input on this. It is possible it will not be fixed though, as you're on a server that is in the process of being retired.

That account is permanently banned for phishing. Phishing content is not allowed for any reason, regardless of why it is uploaded. Even accidental phishing (e.g. hacked Wordpress being turned into phishing) is prohibited. If the purpose of this was an educational exercise, best practice would be to demonstrate using a local (internal) server that is not exposed to the public. That said, your suspended account may make a good example to your students of what happens when you attempt to phish on free web hosting.

Oh it's Softaculous showing it. Escalating.

Krydos can cancel your VPS for you. Escalating. In the meantime, if you don't mind, what exactly did we not have that you needed/expected?

There's a limit of 10 messages per hour, and a total of 50 per day. It's kind of weird to see the client actually show this as an error though. Usually the messages just don't send... Have you sent 10 messages in the past hour (note that this is for the entire account, including things like scripts sending email)?

Unblocked again. If it continues to give difficulty, try changing the mailbox password in Plesk.

Krydos can install this for you.

You need to specify the mail server host name manually (tommy2.heliohost.org) when setting up a mail client. Do not use your domain as the mail server hostname, and do not let the client automatically find it (it will find the wrong value).

Can you post the mail settings that you are you using?

Your blocked for failed IMAP logins because you have a mail client somewhere that's trying to check mail with invalid credentials. Please disable your mail clients or check their credentials. Unblocked.

Where are you seeing this? Johnny is working normally.

That website is working properly for me. Is this still an issue?

Try signing in at https://tommy2.heliohost.org directly.

SSH is not available on the plesk hosting for security reasons. You'll need a VPS for that.

What IP is blocked? The one you posted from isn't blocked.

Tommy2 is the old server, so you need to be moved.

Yes, it will. If you're using our nameservers, it should update automatically. If you're using external DNS, you'll need to update it yourself.