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Hello, I`m just sharing some knowledge to help people avoiding much troubles (re-installation of two sites). In HelioHost, the websites under the same account share the same folder as the main site. You may notice that each site has approx. 1 MB of data while the main site has hundreds, because, in fact, they are subsites of the main site. If you open the file manager or check Softaculoud records, you`ll notice that the second site is installed in a path that makes it a sub-site. (This was mentined in this thread) Example: /home/main site/second site/ Some scripts, such as Moodle and Elgg, use a data folder.. they usually specify a location for you.. "/moodledata/" or "elgg data", for example. Don`t let the script specify the location, You must change it and specify it yourself.. or you`ll have it installed under the main site, not even in the subsite folder. See the below-mentioed example, where I mistakenly accepted the default location specified by Elgg: /home/ashraf.helioho.st/award-sci.helioho.st/sch Data Directory: /home/ashraf.helioho.st/private/elggdata In the above-mentioned example, the data folder is automatically created inside the main site, which causes conflict or even site corruption, resulting in re-installation of both sites! You`ll have to change the location from "/moodledata/" to "home/moodledata/". (You know, "data folder" should not be installed either in data root or in subfolder that exists outside of data root (In plain words, you must specify a folder under "home") This way, you`ll force the script to set the data folder path to: "/home/main site/private/home/moodle data" Well, this is not a true way to prevent installing the script under the main site, but this may prevent any problems. (It is supposed that the main site shall not detect or recognize "main site/private/home/subfolder/" as a part of it) If you ask me, the true way is to isolate every site, not being a "sub-site" of the main one. However, this requires a fix by the administration, if they choose to implement it. Note: I installed "Elgg" and it uses "elggdata". However, I prefered to use the case of "moodle" and "moodle data" for Moodle being more popular.

Hello, I have tried to install IOMAD which is an edition of Moodle, but when checking the server information, there are points that have stopped at. I have currently set PHP version to 7.0, but can update to 7.2 if possible. It was not creating the database, so I tried to install Moodle from cpanel at softaculous, but it stuck for hours on the 95%, but it created the database, I tried to connect IOMAD to Moodle database, the connection is fine, but I could not find barracuda file format for each of the tables, what is available are compact and redundant. So the problem remained the same. Here are some details of the requests by Moodle & IOMAD 1- The most important point is that it requires Barracuda file format in the MySQL database. Without it, it cannot continue installation. 2- It prefers to have opcashe, I have seen that is was installed in another post and found that it is in php info, but actually Moodle is not identifying that it is enabled. I am using my account on heliohost with the username sola, the folder of installation in question is at /moodlebase. Would someone be able to help me in this? Thanks and best regards,