wolstech

Fixed. The ipv6 was not assigned to the domain, so any connections coming in over IPv6 would've seen the default webpage instead of the content. I also issued the SSL certificate for man95.heliohost.us. Give it 2 hours to finish setting up and you should be good. Please note that I could not issue an SSL certificate for your alias domain. Unfortunately, this is a known issue with freedns/afraid.org's domains. Let's encrypt considers them all subdomains of theirs to be one domain, and Afraid/freedns does not have a special rate limit increase, so rate limiting often prevents certificates from being issued for these domains.

All accounts on Johnny that had a backup available after that recent disk failure were forcibly archived on August 9 so the server could be rebuilt. The archive event was intentional and by design. The inactivity message is simply because we didn't change it. The system cannot tell a rebuild archive apart from an inactivity archive.

OK. Both of these were missing their IPv6 address for some reason...users with IPv4-only connections are actually able to see your site, but those who are v6 capable were not because the IP was not associated properly. We've seen this before, and it's believed to be related to the fact that both of your accounts were cPanel migration accounts. I've corrected the IP associations on your domains and it should go into effect within the next 2 hours.

I'm looking into this for both of you. These are indeed both still showing the default web page...

That account cannot be reset because you are currently in violation of the Terms of Service for having more than one account. Which account do you want to keep? The one you choose not to keep will be permanently suspended.

I wouldn't say "completely blank", as even an empty app will have modules imported, and those modules can cause tons of load just from being loaded. A truly empty app won't even start (or more correctly, it would immediately exit). But yeah, node's load is no joke. Node, Wordpress, and Laravel are probably the three things users should avoid if at all possible. These can be made to work acceptably, but you have to really pay attention to the resource usage, especially on memory, to avoid getting a suspension for them.

Due to the way our system is designed, that's not possible. Please pick a different user name. (The system intentionally prevents a hosting account from being created with the same username as a forum account unless the email addresses match.)

That username is unavailable because a forum account with that username and a different email address already exists. If that account is yours, please log into it and post here with it to prove it's yours. After that, we can merge the forum accounts to make the name available. If that account is not yours, you'll need to choose another username.

Just use the link you already have. Neither of them preserve any settings. The only difference in the two links is that the reset link will pre-fill the username and domain for you based on your previous choice.

It counts as 51... One email from mailbox to mailing list and then 50 from the mailing list to the outside world. The limit exists specifically to prevent bulk email and spam. As was mentioned above, we can increase the limit for you, but you would need to provide samples of what's being sent so we can be sure you're not sending things that are likely to be marked as spam. Also be aware that your account will get suspended if we receive a spam complaint from any of your recipients. We don't like having to be this tough on the email, but unfortunately far too many people have tried to use our service to send spam and phishing in the past and gotten the servers blacklisted, which results in every single user on our service being unable to send email, in some cases that can take weeks or months to fix.

Krydos can do this for you. I'm on mobile so I don't have access to a terminal at the moment...

Deleted. Your other account has been unsuspended. Users are only allowed to have one account...

You were suspended for creating two accounts. Users are only allowed to have one account. The account irejwanul has been unsuspended.

Java can be hosted on our VPS plans. Support for java on the shared web hosting was removed in 2021 when we switched to plesk. We don't know when or if we will be restoring this functionality as plesk does not natively support it.

You're welcome. Please let us know if you need anything else.

Krydos has to do this for you.

Change the protocol to SFTP and the port to 1373 and try again. The recommended settings can also be found here: https://wiki.helionet.org/management/uploading-files

Did you wait 2 hours after renewing it?

All Johnny accounts were manually archived regardless of activity because the server had to be rebuilt. Please renew your account if you wish to continue using the service. Please see the news section for more information.

Krydos can do this for you

It's actually not related to inactivity at all (though restoring the archives created as part of the recovery process do show the inactivity messaging as the system doesn't differentiate the reason for them being archived), it's related to the recent disk crash on Johnny. Your account was one of the ones that rolled back to March 8 during recovery, which means any changes made after that date were lost. In your case, the other account had been merged in late June, the result being that the merged account's data was lost (along with any other changes you made after March 8.) You'll need to re-create these databases from any local backups you may have. For more details on the Johnny incident, please see the news section.

Please clear your cache. I see a website for Seiho engineering on your domain, so it's definitely working.

It only gives you a few attempts in a 60 minute window. If you exceed that it blocks you. The issue with FTP passwords should be fixed, but you’ll need to reset your password again through our website or change the FTP password manually in Plesk to sync them up.

Try again now. You were blocked for too many failed sftp logins.

Weird. The connection issue and round cube error is something Krydos will need to look at. Also, there are bounced emails showing in plesk for you because of spf and dkim needing to be set back up...I'd set these up for you but can't due to being on mobile, so Krydos will need to do that as well.