wolstech

I'll have to take a look to see if it's possible. I think I'm confusing it with the WordPress management tools, which do have similar functionality in both plesk and softaculus. And looking at their documentation, I suspect it may just limited to install and uninstall like other applications are.

You only need one of the two. The configuration shown there supports AVIF (it meets the requirement of "GD extension compiled with AVIF support on PHP 8.1 or greater").

Domains added. Please make sure DNS is configured properly. You'll need to add A records for each of the domains pointed to the IPs shown in Plesk since you're using Cloudflare. The domains can take up to 2 hours to start working.

Domains added. Please make sure DNS is configured properly. You'll need to add A records for each of the domains pointed to the IPs shown in Plesk since you're using Cloudflare. The domains can take up to 2 hours to start working.

I always forget that *nix is case sensitive for usernames (Windows isn't...)

You're suspended for sending too many emails. The limit is 50/day, your account sent 52, then sent an additional 88. Do you know why your account is sending so many emails?

These have been configured...I think. First time doing it with these really long DKIM keys. Let me know if it doesn't work.

We didn't announce it, just quietly deleted it (it was quietly added too when it first appeared, came with a Plesk update). It was breaking people's domains (changing document root and a few other settings, that users could then not change back) and Laravel itself was causing tons of load from people trying it. You can manage the existing Laravel installs manually by editing their files or by importing them into Softaculous, which has its own Laravel tools. If you need to remove Laravel, let us know. Removing Laravel completely from a domain requires us to remove the domain from your account and add it back, since the toolkit does a bunch of weird things to domain settings and messes with the document root. If the domain it was installed on was your main domain, we may need to reset your account.

Those are the correct settings. Make sure you're using the username, not email address, for the username. Other than that, I'll escalate this to Krydos to see if he has any additional insights.

Please don't keep trying over and over, doing so will result in the server blocking you completely, which is why everything stopped responding. You've been unblocked. If your FTP account isn't working, try resetting your password. You can also manually change just FTP's password through Plesk.

You're probably thinking of the Laravel toolkit. We removed support for it because it was causing excessive load (Laravel is extremely bloated, arguably worse than Wordpress) and breaking people's domains when they later tried to uninstall it. Try using the Laravel options in Softaculous instead to install it if you really want to try Laravel.

That's normal unless you've requested to have that set up. Let's see if we can get that set up for you... (Krydos might do it, otherwise I'll do it when at a PC in the morning...on an iPad at the moment).

Also, the webmail.jmreece.com subdomain is working for me. DNS can be slow to update sometimes, especially due to caches.

Our name servers do not support DNSSEC (we do not sign zones), so domains using our name servers will always fail validation for it.

Account ebsug has been restored and ebsug1 has been suspended (it will delete itself automatically in time). Please update DNS for your domain to use the IPs shown in the Johnny account's Plesk and your domain should work.

Glad to hear. Let us know if you need anything else.

Changed

Domain added. For DNS, please use ns1.heliohost.org and ns2.heliohost.org as the name servers. If you want to use external DNS instead, the IP addresses for your domain can be seen in Plesk. The domain can take up to 2 hours to work.

It should be fixed now. If you remove it and set it up again, does it still warn you?

Yeah that's self signed...I've asked in a staff channel about why it isn't using the lets encrypt certificate...

HelioHost exclusively uses free certificates from Lets Encrypt, so if Apple has chosen not to trust "ISRG Root X1" by default, you may need to install that root certificate or mark the certificate as trusted in keychain. Does it say exactly why the certificate doesn't verify (common name invalid, root not trusted, etc.)? There may be an option to view/inspect certificate. If it's complaining about the root, what root certificate does it say the certificate is from? What common name is on the certificate? If one or both values are "Plesk" (self-signed), let me know as it means there's a mail server configuration issue.

We've never had much luck with using your domain as the host name for mail clients. It rarely works when using our name servers because of SSL issues, and is not supported at all if you use Cloudflare (especially with the proxy turned on...which you do), so that's sort of expected. We always recommend the server's hostname be used for mail instead as a result. This bypasses cloudflare since our server hostname is always pointed to our own NS, and it uses the system certificates instead of the SSL certs issued for your account. It sounds like your mail client or PC is incompatible with Plesk's mail server. Can you try it on a different device?

The SSL for webmail should start working in the next 2 hours. If you plan to send email, I highly recommend setting up DKIM as well if it's not already set up (the DKIM key can be had from Plesk's mail settings). SPF and DMARC are already there based on your picture. For the mail client, does your device support the let's encrypt CA root? The johnny.heliohost.org domain definitely has a valid certificate. If you're unable to get it working, it's likely an issue with your computer or mail client, as nobody else is reporting this issue.

Try it now.

I've removed the offending forwarder from your account and re-enabled mail service again, now waiting for it to unsuspend...