wolstech

No problem A few others also use it as well and have turned it back on. It's not an issue if its being used. The issues we saw were because every single one of the 4000+ domains on the server had it enabled, which meant lots of resources going to webmail subdomains that nobody used, and lots of exposure to bots that wanted to break in and send spam. By turning it off on domains where it's not needed, we save resources (both in terms of Apache vhosts and CPU/RAM use), and also substantially reduce Roundcube's exposure to abusive bots because the webmail subdomains simply show the (static HTML) queued page instead of Roundcube when its disabled.

Domain added. You do realize you can ask for more than one domain at a time right? For the storage space, you can do that here: https://heliohost.org/dashboard/storage/

We did a bulk-disable of webmail on all accounts recently because it was determined that webmail was responsible for PHP not working properly on our servers, 503 errors, and long Apache restart times due to wasted vhosts. Accounts also no longer come with webmail by default. The majority of our users don't use it. Disabling webmail for everyone was one of the many things done as part of this maintenance: https://helionet.org/index/topic/64578-johnny-maintenance/ That said, this was a one-time process and it should not remove itself repeatedly. If you turn it back on, it should stay enabled going forward. Turning it back on does require you wait 2 hours for an Apache restart before it will work again. Is it disabling itself again after you turn it back on?

The main domain must be replaced with something else, and it cannot be removed entirely. We can provide a subdomain like nthanga7.helioho.st if you would like. Does that work?

Try moving the code into a subfolder (e.g. make it vims.bharat.hacked.us/ci4/). The root of a domain can be...special. All domains support mod_rewrite by default, no need to request it or anything. These are the Apache directives applied to a domain root by default, so yes AllowOverride is set to All (and directory listings are enabled by default): <Location /> Options +Indexes AllowOverride All </Location>

That domain is hosted here and looks to be working, but may be violating the TOS for copyright infringement. We do not allow the hosting of IPTV content because the majority of the content offered through such services is illegal in the USA where we are based. Please remove all such content within 24 hours or you will be suspended.

Added. Please be sure to configure DNS. It may take up to 2 hours to take effect.

Done. It may take up to 2 hours to take effect. A backup is available here for any content you may need from the old domains: https://heliohost.org/backup/

Mail service has been enabled on your account.

If the error has cleared itself and you're satisfied with how the account is working now, no we do not need to reset it. The unusual username mismatch may cause issues down the road, but if it's working we can just leave it be.

I've asked about this one in a staff channel for you. I cannot get this domain to load any files other than the old plesk index.html. https://civicquizapp.helioho.st/info.php should be a phpinfo() but gives me a 404 error...

After further review, due to the username mismatch and the 503 issue, this account will need to be reset to correct the problems, which will delete all of your data and domains. Do you want me to go ahead and do that now? Also, which domains do you need added back to the account after the reset?

This looks to be broken internally...no meaningful error in the Plesk logs either. Escalating to Krydos. Not sure what exactly is wrong with it, but I did notice your account is unusual in that your linux system username doesn't match your hosting account username (it's supposed to match), so maybe that broke something during the suspend/unsuspend process? If Krydos can't fix it, we may need to just reset your account...

Yeah Wordpress is full of security issues itself, and many of the free extensions out there have backdoors built in too (and they're free purely for that reason, they give away the extension so the developer has servers they can use for abusive activity that makes them money, typically spam or phishing). This is extremely common for WP. You've been unsuspended, but I'm leaving your mail service disabled for the time being so the compromised WP installs can't send spam. It may take a few minutes for your account to work again. Please remove WP quickly.

You're suspended for abusing the email service. The limit is 50/day, but you tried sending nearly 1500, almost 30x the allowed limit. hostmysiteplease 2025-06-01 22:16:37 Tommy hostmysiteplease.helioho.st hostmysiteplease Suspended by system for sending 220 emails. hostmysiteplease 2025-05-28 22:09:40 Tommy hostmysiteplease.helioho.st hostmysiteplease Disabled email service for sending 1256 emails. Can you explain?

Account scbz has been unsuspended. It may take a few minutes to work again.

The contents of .cache have been discarded and your account has been unsuspended. The disk space may take a little while to update to reflect the deleted files.

What do you want deleted to free up the space? It looks like there's 600+MB used by what appears to be headless chrome installed in the .cache folder. Do you want me to remove that?

The domain https://gmpacademy.eu/ is working properly for me. Please clear your cache. (Note in your reply you misspelled the domain gmpacedemy.eu, that domain is for sale so I wouldn't expect that one to work if the misspelling was intentional).

You can delete your account here: https://heliohost.org/dashboard/delete/ If you would like to remove your forum account too, please let us know when we can delete that on our side.

A backup of your account can be downloaded here: https://heliohost.org/backup/ If you need instructions on how to extract the data from the backup, please see: https://wiki.helionet.org/Account_Backups#How_to_Extract_Your_Account_Data_from_the_Backup_File

Websites do not support being accessed by IP address because the server uses SNI. You must use the domain. If you try to use the IP address, it will always show the countdown page. What domain is not working for you?

Unsuspended. It may take a few minutes to work again. please let us know if you need anything else.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

As above, this is due to the maintenance on Johnny. The background service needed to renew an account is not running at this time because of the maintenance. Your account is in the queue to be renewed though, and will finish renewing automatically when the service is eventually restarted. I don’t have an estimate as to when that will occur.