wolstech

Domain added. It can take up to 2 hours to function.

What domain do you want added?

No worries, thanks for letting us know it's two people in the same house. We'll cancel the suspensions on qutegifts and thepottervault. It looks like ninagart is already deleted.

Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function. If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change.

That account has already been unsuspended. For the new domain, please use ns1.heliohost.org and ns2.heliohost.org as the name servers.

Unsuspended and domain added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

Those usually get created when scheduled tasks are used to allow for common system commands to work. Did you set up a scheduled task around that time yesterday?

Username stays the same as it was on Tommy (ittech689). If you forgot the password, you can reset it using this link: https://heliohost.org/reset/ (it looks like you tried a few times). Note that our password reset emails sometimes go to spam. If you're not able to receive the automated reset email for some reason, we can manually send you one instead, but it can only be sent to the email address on file.

That domain can't be added because your account currently has a pending suspension for violating the terms of service.

What browser are you using to complete the registration? Also, are you able to provide a screenshot of the error you're seeing? On our side if looks like you filled out everything and just didn't complete the last step.

The domains do not fit on your account as there is a limit of 5 domains on Johnny. If you want these added, you'll need to either upgrade to Tommy (which has a 10 domain limit) or remove 2 domains from Johnny first.

The specified backup has been discarded and your account has been unsuspended. The domains can take up to 2 hours to function again.

That username is already in use. Also, keep in mind that hosting account usernames cannot be changed without resetting your account, which deletes all of your data. We can change your main domain though if you would like, as the domain is available.

This is a quirk with how Plesk calculates space. The main domain's space meter includes the entire home folder, which includes all of the domains on the account. The space meters for added domains usually only show non-file stuff specific to that domain (like mail and logs). All of your files for the telenove and salt subdomains are being counted under the lia.helioho.st's space.

See https://helionet.org/index/topic/67060-hh431164-new-vps-account-request-aapanel/#comment-298850

Domain added. It can take up to 2 hours to function.

This is normal server maintenance. This database restart on Johnny occurs daily, usually around 11AM EST, and lasts about 10 minutes. If you really can't afford the 10 minutes of downtime, you would have to move to a faster server. As for the 502 Bad Gateway, this occurs every 2 hours when Apache restarts, and is normal. The only way to avoid this would be to switch to Morty where the restarts take just seconds and you never see the error. Even Tommy can experience these (though they manifest as a 504 on Tommy).

DKIM, SPF, and DMARC have been set up for the domain cvsbtech.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Krydos can assist with this...

In fairness to all other users who are trying to obtain a spot at the same time, we are unable to provide invites to bypass the signup process on the free plan. The signups open twice a day (midnight and noon UTC). See https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny for some advice on getting an account. It often takes users a few tries to get one since the signups usually fill in just a few seconds due to demand. When I got an account here way back when I was still a regular user, it meant me getting up at 3AM multiple times before I got one. Also, Xenforo is paid software. If you wish to run that here, please keep in mind that you may be asked to provide proof of purchase. Nulled software is not permitted. Our recommendation for your application would be the Tommy plan for $2 anyway. Not only will this let you sign up immediately, Xenforo will likely run poorly on Johnny due to that server's rather poor speed and uptime. Johnny is for people just wanting to test something, play around with site design, or learn something new, it's not really meant for production-grade websites with a meaningful number of actual users like a forum would have.

You can actually adjust these yourself. Go into your domain in Plesk and click on "Web Application Firewall", and you can enter the rule numbers you want to turn off. In your case, your logs show it was rule 210580 blocking this. I've added that rule to your domain's exception list for you. The change will take up to 2 hours to be effective.

Is this issue still a problem? It looks like you got your wiki working on the domain, so not sure the directory listing is still important... (I also responded to your Mod Security issue in your other topic for you).

Glad to hear its working for you Please let us know if you need anything else.

Indeed it is mod security. You can see the error in Plesk in the Logs for your domain. ModSecurity: Access denied with code 403 (phase 1). Pattern match "\\\\D" at TX:1. [file "/etc/httpd/conf/modsecurity.d/rules/comodo_free/30_Apps_OtherApps.conf"] [line "4530"] [id "240950"] [rev "2"] [msg "COMODO WAF: XSS & SQL injection vulnerability in Pragyan CMS 3.0 (CVE-2015-1471)||salt.wiki.gd|F|2"] [severity "CRITICAL"] [tag "CWAF"] [tag "OtherApps"] [hostname "salt.wiki.gd"] [uri "/User:Lia"] [unique_id "aZnLyrW2MUbixOOUfFzWWQAAAok"], referer: https://helionet.org/ You can actually whitelist these yourself in the Web Application Firewall page of Plesk. I went ahead and added rule 240950 to the exception list for you. The changes will take 2 hours to take effect.

Domain added. It can take up to 2 hours to function.