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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. It was suspended because you had more than one account (ignoring the Lily account, we saw 2 plesk accounts plus Lily). Since you posted from the aostech forum account, the account aostech and its Lily account aostech2 have been unsuspended.
  2. Domains added. They can take up to 2 hours to start working. Display name has been changed as well.
  3. If you're asking for this because your domain wasn't working, it's working now. Do you still want this reset?
  4. Please post the domains in question. For your forum account? Yes, let us know what you want it to be and we can change it. No. We don't offer private support.
  5. My suggestion to start improving performance would be to remove some of these plugins, especially the page insights one. Because WP causes so much load with each page view, you actually will be best off minimizing the number of bots crawling your site and the number of things that have to run on each page load. aioseo-image-seo aioseo-index-now aioseo-link-assistant aioseo-redirects all-in-one-seo-pack-pro monsterinsights-page-insights
  6. Unsuspended, again. Please fix or remove WP quickly. If you get another load suspension for this, you will be required to delete Wordpress entirely and use something else.
  7. It looks like it's already unsuspended. Please remove WP quickly. It's the number one cause of load suspensions, especially when extensions are installed. Your site is already causing load spikes again as seen on the far right of your load chart.
  8. Maybe it wasn't 6 hours ago, but it definitely is now. High server load. 11487.30 CPU. This is your second time for this. What have you done to attempt to fix the issue?
  9. Domain added. Please make sure you configure DNS so the domain will work.
  10. Yeah, that site is causing some nice spikes, which as above is completely unsurprising for Wordpress. Please fix it or remove Wordpress. Unsuspended. It can take a few minutes to work.
  11. It works for me. http://holmstrand.helioho.st/cgi-bin/lorcana.py
  12. The domain it-rost.heliohost.us has been added. It can take up to 2 hours to work. Note that this was added as .us assuming the TLD was a typo in your original post. We do not own heliohost.su and so cannot offer domains under that country TLD.
  13. Resent. Note that these usually end up in the spam folder on most providers. If it still doesn't arrive, please provide another email address and we can send it there instead.
  14. Wordpress does not like having its domain changed. Did you make sure the site name in the settings table matches the domain you're using?
  15. It’s not closed. Requests that go to krydos can take several days to receive a response. He’s a volunteer like the rest of us, and we all have real lives that come first, so these things can take time.
  16. You already asked for this. See your other topic. Krydos has to do it. https://helionet.org/index/topic/60931-krydos-add-sub-domain/
  17. We aren't able to add aliases (multiple domains pointed to the same document root) at this time because our management software has a bug that specifically affects accounts containing aliases. Fixing this bug is on our to-do list. We can add this as a subdomain for you, but it will have its own document root and you'd need to put an .htaccess in there that redirects it to the target domain.
  18. Domains can only be added by an admin at this time. What domain do you want added?
  19. Unsuspended. It may take a few minutes to work.
  20. Please keep your load in mind when working on your site. You can check load here: https://heliohost.org/dashboard/load/ Unsuspended.
  21. Krydos will need to do this for you since I don't know if there's anything special that needs to be done for this to work.
  22. This is not supported. We can technically set it up, but certain things will not work properly, notably the wildcard domain and anything it matches will not support HTTPS unless you manually install certificates (which will also require you to use external DNS so you can do the verification needed for a wildcard certificate). Do you still want this added?
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