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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. That account cannot have additional domains added because it has a pending suspension for violating the terms of service.
  2. Answered here: https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/
  3. Account texu has been unsuspended. It might take a few minutes to work again. All of your subdomains are still attached to it.
  4. That account is not eligible for additional domains because it is suspended for violating the terms of service. See https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/
  5. That's already present on Johnny's Python 3.12: telebot 0.0.5 You can upload the files manually if you want, but not sure it'll actually work if you do it that way...
  6. Many common modules needed for Python apps are already installed. You can see what's available here: https://krydos2.heliohost.org/pyinfo/info3.12.py If you need one that isn't listed, just let us know and we can see about getting it installed for you.
  7. That account can't have domains added because it's currently suspended for violating the multiple account policy. Any accounts beyond your first MUST be on Morty, which requires a recurring fee. You already have a free account (texu) on Johnny. It is not possible to have more than 10 domains without a paid Morty account.
  8. Marking solved because user has deleted their account.
  9. Several of these domains such as api.helioho.st and dev.helioho.st already belong to other users. The helioho.st domain is shared by thousands of users, so common names like this aren't going to be available on it. Is it OK if we put these domains underneath the texu one instead (e.g. api.texu.helioho.st, files.texu.helioho.st, etc.)? And no, since you'll be at 10 once these are added, you won't have any slots left to add subdomains under them.
  10. Your Lily account has been cancelled. You can cancel Morty here: https://heliohost.org/dashboard/delete/
  11. Domain added. It can take up to 2 hours to function.
  12. Domains require a suffix. Do you want it to be latelierdutraitbrule.helioho.st?
  13. What is your hosting account's username? (There's no account matching your forum email or username.)
  14. That domain is working fine for me: https://paul70.helioho.st/
  15. Space added. Thank you for the payment.
  16. Your account is suspended for copyright infringement.
  17. This is your issue. Nonstandard outbound ports are blocked. Are you able to change the remote end's port to something standard (like 5432), or move the database to a server where a normal port can be used? If not, I can escalate this to see if the port in question can be opened.
  18. Were you by chance watching Dexter on the website "xcrow.cc"? If so, the website has been taken down for copyright infringement.
  19. Domains added. They can take up to 2 hours to start working.
  20. Thank you for the payment. We've applied it to your account. -$0.0207 + $12 refill ($10 payment + $2 bonus) = $11.9793 new balance.
  21. That feature is only available to Morty users.
  22. See https://helionet.org/index/topic/66223-hh102055-request-to-reset-my-account/ since that was the email that came from the address on the account.
  23. Your account is being reset. When it finishes, you'll receive an email with a link to create a fresh account. Note that resetting your account also removes the SPF and DKIM you requested earlier, so you'll need to let us know once the account is recreated if you want these set up again.
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