Krydos

If you want to use our nameservers they are actually ns1.heliohost.org and ns2.heliohost.org, not heliohost.us. On VPS we recommend using external DNS servers such as Cloudflare or your registrar's DNS system. The reason why is because if you need to make a change to your DNS records you can do so on your own without making a support request. If you use our nameservers there isn't currently a way for you to edit your own DNS records so an admin would have to do it for you. We don't mind helping you out with DNS changes, but you seem like an extremely impatient person so you might appreciate instant changes that you can do yourself rather than waiting up to 24 hours for a HelioHost admin to help you.

Were you able to login to SSH before Hestia was installed?

We would be able to move your Johnny account to Tommy for you in 4-6 months once the money is in our bank account. If you go to https://heliohost.org/dashboard/move/ and use PayPal to donate your account will start moving to Tommy instantly. Either way we appreciate the donation.

Sure, we would still need to wait 4-6 months for the money to arrive, but if someone else tries to claim your donation we would know they were lying.

So, I was mistaken, there are 3 steps you need to do to switch from production to development. Click the development button in Plesk. Restart the app. Wait up to 2 hours for an Apache restart. I switched your app back to development mode for you, and the errors are shown again. I'm not sure why you keep switching it back to production, but as long as you leave it in development mode you should be able to get all the logs you need. For instance your domain shows this right now That image won't send through email, so make sure you check the forum directly to see it. You're welcome to write your website in whatever language you want, but I agree with you completely: When you turn off the error messages, it becomes a lot more challenging to know what the problem is.

Morty accounts DON'T have to be logged in to every 30 days. You can signup at https://heliohost.org/morty/ Tommy accounts DO need to be logged in to every 30 days to keep them active. Let us know if you have any other questions.

Back in August last year someone donated 1000 points, 3000 points, and 5000 points to us to see what would happen. Another person donated 1000 points. That should be $10 of donations according to Microsoft. So far we have gotten $8 of the $10 just a few weeks ago. The other problem is we have no way of knowing who sent what donation because Microsoft just lumps it all together and sends it to us without even a date that it was sent. There has probably been a few people donate without even telling us about it. You're welcome to donate if you want to donate, but it will likely take 4-6 months to verify before we can move you to Tommy, and even if we do get a $1 in 6 months there is no way to know if it's your $1 or someone else's $1. So if 2 people claim to have donated $1 and we only receive $1 we have no way of knowing who lied to us and who actually donated. I totally agree with you though, Microsoft points are pretty worthless, so I would just donate them myself if I had any.

Hestia has been installed. For SSH it's the same as before with Username: kbp2025 Password: <chosen during signup> Port: 22 Host: 65.19.154.86 For Hestia you login at https://vps120.heliohost.us:8083/login/ Username: admin Password: <same as kbp2025 SSH password> If you can't see the login page be sure your firewall allows outbound connections to port 8083.

Did you restart the RoR app after changing the environment?

Switch it to development environment (instead of production like it is now) and the error should be displayed in your browser.

Glad you got it working. Let us know if you run into any other problems.

Does this link help? https://github.com/rails/rails/issues/32656#issuecomment-406492233

I renamed .htaccess to enable and disable it several times, and each time I enabled it PHP started showing blank white pages for everything, and when I disabled the .htaccess file PHP files would start working again. I didn't bother to look inside the .htaccess file because I try to focus on providing support for our servers, not support for code issues. I came to the conclusion that it was a code issue, not a server issue, so I marked this topic as solved. Not sure why the issue started in the first place. We definitely didn't mess with your files so either You edited it. The software itself caused the issue due to some bug. Some third party got access.

The Morty server has finally been released for new account signups! If you don't already have an account and want to try out our fastest server, head on over to https://heliohost.org/morty/ to signup. If you already have an account on Johnny or Tommy you can move your existing account to Morty at https://heliohost.org/dashboard/move instead. Only the Morty prepay option is available currently, but we will be releasing the Morty subscription option as well soon. With the prepay option you can make a one-time deposit to increase your Morty balance, and then each day that goes by reduces that balance by $0.0329 as long as you stay under 100 GB memory and 10k CPU usage. If you go over those limits you will be charged for the overage instead of suspended. The overage fee is $0.0005 per 1 GB memory usage and $0.005 per 1k CPU usage. The main advantage of the Morty prepay plan is you can save 16% to 21% over the cost of the subscription plan. With the subscription option, your first month is $1, and then you are charged for any overages at the start of the next month. If you stay under 100 GB memory and 10k CPU every single day you will be charged $1 every month until you cancel. If you exceed those limits you will be charged the same $0.0005 per 1 GB memory usage and $0.005 per 1k CPU on the next month's bill. The main advantage of the Morty subscription plan is you don't have to worry about forgetting to make one-time payments to increase your balance. You can just set it and forget it and your website will stay online as long as the payment continues to go through. Let us know if you have any feedback or questions about our new flagship server.

Yeah, that's why I determined that Cloudflare wasn't the problem. I already told you the issue was in the .htaccess. When I renamed the .htacess file to disable it php started working again.

It's working just fine for me What do you see if you go to http://portquiz.net:8083/ ?

The domain kickvault.fpr.net has been added to your account. The next step is to set your A record to 64.62.151.106 and your AAAA record to 2001:470:1:1ee::2009 to host the domain with us. Once the A and AAAA records are updated you'll be able to install a free Let's Encrypt SSL certificate on it through Plesk. If you want to be able to receive email through this domain you'll need to set an MX record. If you want to be able to send email you'll need to set SPF, DKIM, and DMARC records as well.

The VPS rebuild with Hestia has been started and you'll get an email in a bit when it finishes. Once you receive the email you should be able to login to Hestia at the URL https://vps118.heliohost.us:8083/login/ Username: admin Password: <same as SSH> Keep in mind the username for Hestia is admin, but your SSH/SFTP username is still puspusssh as you picked while signing up. The password for both should be the same though.

Once you have Ruby on Rails set up you can click "Restart App" in Plesk to load the new code.

Thanks for pointing out that our Ruby on Rails guide was a little outdated, and had a broken link. We have updated the guide to use Ruby 3.2.2 and Rails 8.0.1, and uploaded a new set of example files for the updated versions. You can find the updated guide at https://wiki.helionet.org/tutorials/ror We'd love to hear about it if you get it working.

What is the freedns domain?

You can set CORS headers with .htaccess Header set Access-Control-Allow-Origin "https://example.com"

Yeah, that's exactly why I suggested it. Refusing to disable Cloudflare is like refusing to try a different power strip when your computer isn't working. Start by ruling out the easiest stuff to test. I renamed your .htaccess to .htaccess-disabled to disable it and PHP on your site works fine now. https://openvms.eu.org/phpinfo.php You need to fix whatever errors you have in your .htaccess file.

I told you not to spam #general with non-support related messages, and deleted your messages. You spammed your website 3 or 4 times after I warned you, so your account was suspended. If we unsuspend you will you read messages that admin send you, and follow the rules? Both the Discord rules and hosting accounts terms of service say you cannot spam.

Installed. You can see the current list of installed modules and their versions For Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py