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Everything posted by Krydos
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It sounds to me like you have port 2082 blocked. Try logging in through this link through port 80 http://cpanel.sitdown.cu.cc/ This explains different ways to try logging in http://wiki.helionet.org/How_to_access_cPanel
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What is the username for the new account that you created? I'm guessing this is no longer an issue because deathmax.tk is pointed to heliohost nameservers and the page loads fine, and the only traces I can find are associated with the deathmax username.
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There is no account with the username 'infantex' anywhere in the system. There is no account anywhere in the system associated with the url 'infantex.com.mx'. However, it does appear as if there was recently an account on johnny with that domain, but the remnants of the domain have not been deleted yet. As far as not being able to sign up on stevie that is because signups are currently closed. I could open them for you, but there is a cpanel error that causes all new accounts to only half create. We're waiting for a cPanel representative to fix it or tell us how to fix it. Try creating a new account on johnny. I recommend using a main domain like infantex.heliohost.org and then adding the .com.mx later in case the remnants are still there when you try creating.
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Please clear your cache.
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If you see queued pages on more of those sites than two you should also try clearing your cache.
- 4 replies
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- sub-domains
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Don't know what you're asking exactly. You created the sub domains and the system automatically creates all the DNS stuff for you and the directory. You create the content that goes in that directory. I'm sure those two that aren't working yet were added later? Apart from reengineering the entire internet there isn't anything that can be done to speed anything up.
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
It could be. The symptoms certainly seem to fit. However, I suspended two accounts today that were each running really convoluted mysql queries that took ridiculous amounts of time to process repeatedly, and within minutes of those accounts being suspended the server load dropped to a reasonable level and everything started working again, so I'm inclined to believe that it wasn't just a coincidence. We do know that apache needs to be upgraded, but as you can probably imagine, it's a rather complicated procedure and stevie already has several more critical issues that should probably be fixed first. -
opportunity.heliohost.org is loading fine, and you don't specifically mention any other sites in your post so there isn't really anything I can do for you. DNS changes and additions always take 24-48 hours no matter what system you use. That's just the internet. There is no limit to how many sites you can have. Each person is allowed one account. Each account is limited to 500 mb, but as long as you don't break those limits you could have 5000 domains hosted on your account.
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
Apache version 2.2.16 -
I didn't accidently delete anything. If people don't log on at least once every 30 days then their accounts get deleted. It's pretty simple.
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Did you check the suspension note before you unsuspended it?
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
I suspended a couple accounts that were causing a lot of load on mysql and the server monitor indicates that everything is returning to normal now. The swap usage does seem rather high, but maybe that will drop with time too. -
Did you wait 24 hours after you added that subdomain?
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If you want a dedicated ip address pay $12 to admin@heliohost.org paypal account. Once you have done that make a post here lettings us know the payment has been made and we will give you a dedicated ip address.
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Which looks suspiciously like what I said all along. Interesting that the auto-config thing doesn't work though.
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These settings should work for you. Remember your account is limited to 2 cron jobs per day.
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What is your reason for wanting an account on both servers?
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Is the error still occuring?
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What server are you on? What is your username, because HelioUserName doesn't exist and I'm guessing you edited it out for security? If the answer to the first question is stevie, then that error is probably because a user was maliciously abusing mysql to cause high load and errors. That account has been suspended and the load and mysql connections should return to normal.
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Heliohost Has Encountered An Error During Installation
Krydos replied to mahai's topic in Customer Service
themmc and themmc2 both are partially created, but neither are located in the database. Likewise with mahai and mahai81. @xaav, this is the same issue I posted in moderator forum, but they aren't actually being deleted fully like I originally thought, they are just being deleted from the database. -
Heliohost Has Encountered An Error During Installation
Krydos replied to mahai's topic in Customer Service
What server have you been trying to create those accounts on? -
A parked domain is just another name to get people to your public_html directory. If you give someone the address whatever.heliohost.org that is what they will see in the browser url bar. If you give people the whatever.com address that is what they will see in the bar. If all you give out publically is the whatever.com there is no way for a regular site visitor to find the whatever.heliohost.org. An addon domain is basically a shortcut to get to folders within your public_html directory. Say you own whatever.com and shortcut.com, then whatever.com/shortcut.com/index.html would show the same content as shortcut.com/index.html, but like above if all you gave out was the shortcut.com address no one would be able to find the root directory. Byron is sort of right. If you have subdomain.whatever.heliohost.org set up already then it probably resides within the directory subdomain, so when you park whatever.com you can reach the subdomain by going to whatever.com/subdomain, but subdomain.whatever.com won't work unless you go to the sub domain button in cpanel and link that C name to that directory. Hope that makes it a little clearer. Parked/addon domains are really the best way to go, but some people insist on changing their main domain so we have that tool, but honestly it's pointless in most situations.
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I haven't actually looked this up to verify it, but I seem to remember something about crappy windows servers requiring "Name" <email@address.com> type format.
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My bad, didn't realize that posting the survey here would close it; it's not like I wrote the multi-moderation. Ok, I have edited the multi-moderations so the customer service type forums have a multi-moderation called 'Problem Solved' that closes the topics, and the rest of the forums have a multi-moderation called 'Question Answered' that leaves them open. Good? Good.