I have only just setup my account about 24hrs ago. I am able to log into the server remotely from home with the following: mysql -u dt340a -h dt340a.heliohost.org -p But I am having problem trying to log in from a different computer in college (times out when connecting). But both computers have been setup the same. I have enabled remote hosts through cPanel with %. So not really sure what the problem is. Any help would be great.