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Everything posted by Krydos
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I just tested it on my Stevie account and it worked fine for me. Is this problem still occurring for you?
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Java was enabled on your account on December 31st then your account was suspended for inactivity on January 4th and Java was removed to make room for active users. Feel free to request Java again, but remember that Java can only be enabled on active accounts. To keep your account active you need to log into http://heliohost.org/ at least once every 30 days.
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Your account was suspended for inactivity, because the last time you logged in was November 13th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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@gmail.com
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Nope, & is the default value on both servers and I think we're going to leave it that way. I don't know for sure because I haven't tried it, but it looks like a lot of stuff would be broken if we were to make that change. I would recommend simply changing your source code to use & instead of &
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If you have the domain already added as a parked or an addon domain when you try to use the main domain change tool it will fail because the domain is already set up. The solution is to first delete the domain you are trying to change to your main domain, and once all traces of it are gone from your cPanel then use the main domain change tool again. Let us know if you're still having trouble getting it to change.
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[Solved] Problem File Manager Virus Detected! Error
Krydos replied to zodiaco's topic in Customer Service
Oh, it was fixed, but it broke itself again between when I posted and when you tried it again. Is it working now? -
Please post the following information: Your cPanel username Your main domain The server that you are on
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Thank you to everyone who asked Microsoft to unblock our IP address. I just sent a test email from a stevie account to my hotmail email address and it went through without an error.
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I just sent a test email from Stevie to a hotmail address and it went through. Marking this as solved. Let us know if you're still having problems sending mail from stevie accounts to microsoft email addresses.
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[Solved] Problem File Manager Virus Detected! Error
Krydos replied to zodiaco's topic in Customer Service
Try now. -
You can continue using filezilla, but keep in mind that we don't track ftp logins; only cpanel logins count towards keeping your account active. It may also be useful to double check your contact email address by logging into cPanel and clicking Update Contact Info because we email you when your account goes inactive with instructions on how to reactivate it.
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@jetliweb, you posted a link to another person who was having the same or a similar issue as you. Shinryuu was referring to that other person when he said that their domain is no longer online and an admin could check our account database to see if that old account still exists in case it held a clue of how to fix your current issue. Anyways, did you get your code fixed or do you still need help with this? Also remember that if you are experiencing an error on a page it is incredibly helpful for you to post a link to a test page. You posted your last issue on January 16th and it remained unfixed until January 24th when another user posted a link to a test page. Once I had that to work with I realized it was a problem on the server and I had it fixed within maybe 30 minutes.
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No, our system doesn't look at the contents of emails, who you are sending your emails to, or which of your email addresses are doing the sending. You are responsible for everything your account does, whether you give email accounts to friends, or someone hacks into your account it's still your account that will be suspended for it.
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Your account is showing up as clean now. Thank you for taking care of this.
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You never said what your username or domain is but I'm guessing that if you are the owner of the account t0n1 then you might not need a password reset. Your account was suspended for inactivity because the last time you logged in was January 3rd. If you wish to reactivate your account simply type your username into the reactivation tool http://www.heliohost.org/home/support/scripts/renew To prevent your account from getting flagged as inactive remember to log in at http://heliohost.org/ at least once every 30 days. If that isn't your account it might be helpful for you to post your username/domain.
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The default mail address (the one that you don't create but is there the first time you log in) doesn't always work right. The solution is to create a mail account with username@domain.heliohost.org and access that instead.
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Just out of curiousity -- and hopefully to prevent anyone else from having this issue -- how many characters was your original password?
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Your account password has been reset, tested, and emailed to your contact email address. Keep in mind that both the password and your username are case sensitive and must be typed exactly as they appear in the email. Let us know if you are still unable to log into your account.
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Usernames are all lowercase. Are you able to log in using the username rikmann8?
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Yes, of course you're allowed to host ads on your site. This won't be an issue with Adsense but the same ToS applies to your ads, such as, no nudity, no malicious content, etc.
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Is it possible to only open connections when needed instead of a persistent connection? Since it's shared hosting MySQL is set up to disconnect idle connections and possibly even refuse persistent ones because it doesn't want one user to hog all the available connections.
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Have you tried connecting to the MySQL server via command line of some sort from the teamspeak server? Depending on your OS I can help you with the syntax. Yes, but 1 connection shouldn't hit the limit unless the limit is 0... which it isn't.