Krydos

I've looked at this issue several times in the last week, and I can't figure out why your domains won't show up. This actually used to be a problem for all accounts on Stevie, and I fixed it. The issue was incorrect permissions caused the domains to work fine, but just not show up in cPanel. I'm unsure why fixing the permissions fixed all of the other accounts, but not yours. I've even double checked all the permissions on your domain files and everything is the way it is supposed to be. Nothing is actually wrong with your account; it's really just a cosmetic issue, because as you stated yourself the domains are all working correctly. However, if you would like your domains to show up in cPanel I think this process will work for you. If you have an addon domain, for instance, lawnosta.com just use this link to delete the addon domain: http://stevie.heliohost.org:2082/frontend/x3/addon/confirmdodeldomain.html?domain=lawnosta.com&subdomain=lawnosta_prayudi.heliohost.org and then create it again through cPanel onto the same subdirectory. If you need help figuring out the links to use just let us know, but basically I just edit the url to the addon domain, and the subdomain that the addon domain uses. The reason I don't want to do this for you is in case it breaks some of your websites that are already working the way you want them, plus I would have to choose the passwords to use for each addon domain.

If you would like to deploy a .war file follow these steps: Create your account on Johnny http://www.heliohost.org/home/signup/johnny Request Java to be enabled on your account http://www.helionet.org/index/forum/74-java-requests/ Wait patiently and keep your account active, because Java can only be enabled on a finite number of account at a time, and you must wait in line to have it enabled. It can take up to a month to get Java enabled depending on how many other people are in line ahead of you. Once Java is enabled on your account upload your .war file to your home directory. Ex: /home/username/MyProject.war Request to have the .war file deployed by creating a new topic in Customer Service http://www.helionet.org/index/forum/45-customer-service/

Maybe. We host literally thousands of wordpress sites on our servers, and yours is the only one causing such ridiculous high load. Usually if a wordpress site is causing high load disabling wp-cron can help a lot if you haven't already done so. Probably not. I don't know how many visitors your specific site gets, but the overall traffic to the entire server hasn't increased in the two weeks or so that your account has existed.

Your account is showing up as clean now. Thank you for taking care of this.

Your account is showing up as clean now. Thank you for taking care of this.

I don't know much about asp.net but I can assure you that nothing has changed on the server. I've seen a few people have "System.DllNotFoundException: blahblah.dll" errors and the solutions has always been to put the missing .dll in the bin folder. That's about all I know about it.

Your password has been reset, tested, and emailed to your contact email address. Keep in mind that your username and password are both case sensitive and must be typed exactly as they appear in the email. Let us know if you're still having trouble logging into your account.

The domain teamdrwillbar.com was added to the system less than 3 hours ago. 3 hours is less than the 24 hours that one can expect a new domain to show queued for. If the domain is still showing queued after waiting an additional 21 hours please clear your browser cache. If the domain is still showing queued after clearing your browser cache let us know and we can take another look.

Ruby on Rails and Gems on Johnny should all be working as expected now. To create/start/stop a rails app use this link: http://johnny.heliohost.org:2082/frontend/x3/ror/index.html To install/uninstall/update gems use this link: http://johnny.heliohost.org:2082/frontend/x3/module_installers/main.html?lang=ruby

Hi, I have some quick answers. As long as it's not nulled. Yes.

Your account was suspended for the following reason: Malware. 2 file(s). HTML.Exploit.CVE_2012_3684-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for the following reason: Malware. 1 file(s). Trojan.PHP-43 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was resuspended for failure to take care of the malware problem during your allotted 24 hour period. The offending files have been deleted, and your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Is everything working now?

If you look at the server monitor http://heliohost.grd.net.pl/monitor/ you can see that on the http line of the Stevie server there has been some issues. Most likely this is the cause of your intermittent connection issues to your website. The abusive user has been suspended causing load levels and service to return to normal. Let us know if you're still having issues connecting to your website.

Your account was suspended for inactivity, because the last time you logged in was October 8th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Please post the following information: Your cPanel username Your main domain The server that you are on

I can't find gdiplus.dll either: root@johnny [/home/jetliweb/public_html/Bin]# ls -l total 10924 drwxr-xr-x 2 jetliweb jetliweb 4096 Sep 16 18:47 ./ drwxr-x--- 7 jetliweb nobody 4096 Dec 2 11:25 .. / -rw-r--r-- 1 jetliweb jetliweb 146432 Jan 16 11:45 AjaxControlExtenders.dll -rw-r--r-- 1 jetliweb jetliweb 4227584 Jan 16 11:45 AjaxControlToolkit.dll -rw-r--r-- 1 jetliweb jetliweb 54 Jan 16 11:45 AjaxControlToolkit.dll.refresh -rw-r--r-- 1 jetliweb jetliweb 1447424 Jan 16 11:45 AjaxControlToolkit.pdb -rw-r--r-- 1 jetliweb jetliweb 3424256 Jan 16 11:45 itextsharp.dll -rw-r--r-- 1 jetliweb jetliweb 36 Jan 16 11:45 itextsharp.dll.refresh -rw-r--r-- 1 jetliweb jetliweb 369152 Jan 16 11:45 MySql.Data.dll -rw-r--r-- 1 jetliweb jetliweb 1502720 Jan 16 11:46 System.Web.Ajax.dll -rw-r--r-- 1 jetliweb jetliweb 13824 Jan 16 11:45 System.Web.Ajax.pdb Have you tried uploading the missing file to your Bin directory?

If you want to use java/jsp, RoR, or asp.net you have to stay on Johnny otherwise you can move your account using these instructions http://wiki.helionet.org/Moving_your_account

Your account was suspended for using 743 MB of disk space. All accounts are limited to 500 MB. Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to get your disk usage below 500 MB or your account will be resuspended.

Your account was suspended for inactivity, because the last time you logged in was December 10th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Your account is showing up as clean now. Thank you for taking care of this. It's really not an inconvenience for us as the whole thing is automated. I just feel bad for you since your website is up and down constantly.

/home1/kdevdata/public_html/airlines/hq/images.php /home1/kdevdata/public_html/airlines/hq/data.php /home1/kdevdata/public_html/airlines/hq/file.php I think you need to figure out a more permanent way to keep whomever is uploading these files out of your account.

Your account was suspended for the following reason: Malware. 3 file(s). PHP.Shell-22 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.