Krydos

We do have automatic DoS protection that will keep the server online for everyone when one person is either knowingly or unknowingly causing downtime by opening too many connections. There is also automatic protection against guessing passwords that can lock you out of being able to log in if you continually try to log in with the wrong password.

No domain will not be hosted with us unless you change the nameservers of the domain, so creating an account won't affect your current hosting unless you change settings at your registrar. The account hasn't even been created yet so you can't reset or log into an account that hasn't been created. You will receive another email once your account is ready to be logged into.

You had a bunch of php processes that haven't been executing properly. I killed them for you. One of them was shoutbox.php and the rest were index.php. Make sure your scripts exit properly because when you hit the process limit all new php processes will result in a 500 error.

Just delete your account http://www.heliohost.org/home/support/scripts/delete and then create a new account http://www.heliohost.org/home/signup

You can use the 500 MB of storage for anything you want as long as it doesn't violate the ToS http://wiki.helionet.org/Terms If you wish to delete your account you can do so with this link http://www.heliohost.org/home/support/scripts/delete once the account is created. If the issue is that your main domain is incorrect you can use this link http://www.heliohost.org/home/support/scripts/domain to change your domain to something that you don't already have hosted elsewhere.

You used up the entire 24 hour period to take care of this yourself so the infected files have already been removed. To prevent your account from being suspended again you can make sure your files are all clean before uploading them.

Where dd you even get this number from? The space limit has been 500 MB for well over a year now http://www.helionet.org/index/topic/10221-increased-storage-and-upgrades/ and before that the limit was 250 MB for years. Yeah, just use a free dynamic ip address tracking service to assign a URL to your ip and install their little program that monitors ip changes on your computer. Then create a CNAME record on your domain like images.yourdomain.com and point it to your free dynamic URL that you got. Then install apache or some other web server to host your photos. Then when someone goes to yourdomain.com they will see your website hosted on Heliohost and the images will have urls like images.yourdomain.com/image1.jpg That would work too. No problem.

The only errors I've seen lately on account creations was a few failed internal connections between servers. Have you tried creating your account a second time?

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Try creating your account now. Let us know if you're still having issues getting your account recreated.

Try creating your addon domain now. Let us know if you're still having any problems.

Your account is showing up as clean now. Thank you for taking care of this.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Take a look at your A records. You've got two of them. The one that matches your shared IP address is the correct one which is 216.218.192.170. The other one 65.19.143.2 needs to be deleted.

Dedicated IP granted. You can get your CSR on this page http://stevie.heliohost.org:2082/frontend/x3/ssl/index.html

Yeah, that's why I combined all the duplicate threads. I guess it's working now for everyone then?

Try creating your addon domain now. Please let us know if you're still having problems adding domains.

Are you sending so many emails that it is refusing to send anymore and giving you error messages?

I'm a little confused why you didn't report this after 1 hour or as soon as you noticed, but yes MySQL on Johnny did seem to be having some issues. It wasn't actually down, but it was being so slow that it may as well have been. It seems to be working better now. Thanks for reporting this issue because we can't fix things that we don't know about. Let us know if you're still having issues connecting to MySQL.

Thanks for bringing this to our attention. It should be working now. Let us know if you're still having problems sending mail.

We recommend all Heliohost users follow our official twitter account @Heliohost, or you can also find the latest Heliohost news right here in the forum News section.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Does that mean that horde email is working fine for you now too? What do you mean by "broken"? Also you might want to create a separate topic for this since it's an unrelated issue.

Can you post the steps you use to reproduce that error? Horde is working fine on both servers for me.