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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Since you were incapable or refused to reduce the load your site caused on Stevie within the three chances we gave you your account has been moved to Johnny and unsuspended.
  2. Johnny is the experimental server; Stevie is the production server. That's why on the signup page when you created your account it shows the uptimes http://www.heliohost.org/home/signup Stevie is currently at 99.9% uptime, and Johnny is currently at 88.59%. If you would like better uptime just move your account to Stevie using this guide http://wiki.helionet.org/Moving_your_account
  3. Your account is showing up as clean now. Thank you for taking care of this.
  4. Dedicated IP granted. Let us know if you have any questions about installing your SSL certificate.
  5. Please post the following information: Your cPanel username Your main domain
  6. Mar 6 13:52:03 johnny crond[30945]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:53:03 johnny crond[31793]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:54:03 johnny crond[416]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:55:04 johnny crond[1250]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 14:01:03 johnny crond[6750]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:02:02 johnny crond[7577]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:03:03 johnny crond[8477]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:04:03 johnny crond[9426]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:05:04 johnny crond[10380]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) I've used softaculous to install a lot of software, and it's never run a cronjob before.
  7. When an account is queued for deletion it is first suspended. This is normal. If you're super fast, or if deletions are a little slow at the time you can even remove your account from the deletion queue by using the reactivate tool.
  8. The recommended way to make sure your logins are counted and account doesn't get suspended for inactivity is by visiting http://heliohost.org/ typing in your username and password.
  9. Or you could just limit your cron usage to a maximum of 2 per day as our rule on cron jobs states.
  10. Your account is showing up as clean now. Thank you for taking care of this.
  11. Your account is showing up as clean now. Thank you for taking care of this.
  12. Your account is showing up as clean now. Thank you for taking care of this.
  13. It's also worth noting that our upcoming website competition awards an extra 500 MB of storage space to the winner for a total of 1 GB of storage. You should be sure to enter your site beginning April 1st when we begin accepting entries. http://www.helionet.org/index/topic/15067-web-design-competition-2013/
  14. Since the FAQ is hosted on one of the Heliohost Admin's private site I gave him a few days to fix the typo himself. Since it still hasn't been fixed I went ahead and corrected it. Thanks for pointing it out. Let us know if you find any other inconsistencies, typos, or wrong information.
  15. Each account is responsible for keeping their own files clean and malware free. If you would like a hint as to which files are the problem just ask and we can post the path and filename. We don't post the path and filename by default because most users are capable of finding their own malware and posting paths and filenames can sometimes cause their site to become even more vulnerable. If you don't want to clean your account it will be suspended again 24 hours after the timestamp on Shinryuu's post, or about 13 hours from the time of my post.
  16. Your account is active and has been for 21 hours as of the time of this post. If you wish to login just visit http://heliohost.org/ and enter your username and password. If you wish to host your domain on our servers you will need to log into your registrar's website and change your nameservers to ns1.heliohost.org and ns2.heliohost.org http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=nemra-1.com&rec=NS
  17. Krydos

    ..

    Ok, your shared IP for that account is 216.218.192.170. So just follow these steps to set up external DNS. Create an A record on the DNS servers with the value that matches your account's shared IP address. Use http://www.heliohost.org/home/support/scripts/domain to change your domain to the one that you are trying to add. This tool will fail if you already have the domain added as a parked or addon domain. Wait 24 hours for the queued page to go away. If you did everything right it should start working.
  18. We are unable to change email addresses for users because if we did then anyone who wanted to gain control of any account on our servers could just make a request to change the email address on an account and the true owner would be locked out. If you want to change your contact address you can use this link http://stevie.heliohost.org:2082/frontend/x3/contact/index.html If you are unable to log into your account, and the automated password reset isn't working we can provide a manual password reset. Let us know if you need the manual password reset.
  19. Logs are disabled to reduce load. http://wiki.helionet.org/Site_statistics
  20. /home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_2dfa51ad98cd96c011d87a1f04e1f27f.php /home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_6230953d4ceb804319e701f8cd0693a0.php /home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_22b3840addd9d4394eb22c489eafdefe.php
  21. Your account was suspended for inactivity, because the last time you logged in was January 24th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
  22. I didn't realize that unvalidated forum accounts could not change their email address. That seems kind of silly, but if you PM me the new email address or when you reply to the deletion verification include the new email address in the reply I can manually change the Igrec account profile information for you.
  23. That doesn't really explain why you have multiple domains that mimic closely the names of various banks, corporations, and governments, nor do I see any "tutorial and project flim" on your account anywhere. I hate to be the one to "fustrate" you further, but since your explanation doesn't make any sense we cannot unsuspend this account.
  24. If it's not a phishing site, can you explain what you use your account for then?
  25. We received a report that your account was a phishing website.
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