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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Perhaps this will help you http://20bits.com/article/10-tips-for-optimizing-mysql-queries-that-dont-suck
  2. Deployed. http://infopar.heliohost.org/webCat/
  3. That username and/or domain is not located on our system. Most likely it was already deleted. Feel free to create a new account.
  4. Does this link help? http://stackoverflow.com/questions/4140196/monodevelop-and-ajaxcontroltoolkit-register-server-tag-in-mono
  5. Well, it's hard to tell you any specifics since you didn't post your username, domain, or server, but in general you need to enable remote connections to MySQL through cPanel. You can either put a % to allow connections from all IPs, or for more security you can specify just one IP address that will be allowed to connect. Then from your external program it needs to connect to the host stevie.heliohost.org or johnny.heliohost.org depending on which server your account is located. Port will be 3306 for either. Username will be either your cPanel username, or for more security I would recommend creating a user with only the access you will need on the database and it would be in the form jack_external if your cPanel username was jack, for instance. Then the database that you connect to will be similarly prefixed with jack_databasename. Obviously the password will be whatever you created when you created the database user. Depending on the language that you use the syntax can vary a bit. Just let us know if you're having problems, and we can help more.
  6. Your account is showing up as clean now. Thank you for taking care of this.
  7. Actually, a couple months ago AOL launched some weird campaign to get all emails from Heliohost blocked or something. The weirdest part of it all was the emails that they were claiming were spam were our account creation emails. The ones that are like "Thank you for signing up Shinryuu your account has now been created and you can log in..." I suppose maybe someone was creating accounts using random @aol.com email addresses, but what are we supposed to do about that? Yeah I was surprised when I heard they still existed too, but I definitely wouldn't be surprised if they are blocking emails from Heliohost.
  8. I definitely didn't try AOL.
  9. I just tested it on my Stevie account and it worked fine for me. Is this problem still occurring for you?
  10. Java was enabled on your account on December 31st then your account was suspended for inactivity on January 4th and Java was removed to make room for active users. Feel free to request Java again, but remember that Java can only be enabled on active accounts. To keep your account active you need to log into http://heliohost.org/ at least once every 30 days.
  11. Your account was suspended for inactivity, because the last time you logged in was November 13th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
  12. Please post the following information: Your cPanel username Your main domain The server that you are on
  13. @gmail.com
  14. Nope, & is the default value on both servers and I think we're going to leave it that way. I don't know for sure because I haven't tried it, but it looks like a lot of stuff would be broken if we were to make that change. I would recommend simply changing your source code to use & instead of &
  15. Yes.
  16. If you have the domain already added as a parked or an addon domain when you try to use the main domain change tool it will fail because the domain is already set up. The solution is to first delete the domain you are trying to change to your main domain, and once all traces of it are gone from your cPanel then use the main domain change tool again. Let us know if you're still having trouble getting it to change.
  17. Oh, it was fixed, but it broke itself again between when I posted and when you tried it again. Is it working now?
  18. Please post the following information: Your cPanel username Your main domain The server that you are on
  19. Thank you to everyone who asked Microsoft to unblock our IP address. I just sent a test email from a stevie account to my hotmail email address and it went through without an error.
  20. I just sent a test email from Stevie to a hotmail address and it went through. Marking this as solved. Let us know if you're still having problems sending mail from stevie accounts to microsoft email addresses.
  21. You can continue using filezilla, but keep in mind that we don't track ftp logins; only cpanel logins count towards keeping your account active. It may also be useful to double check your contact email address by logging into cPanel and clicking Update Contact Info because we email you when your account goes inactive with instructions on how to reactivate it.
  22. @jetliweb, you posted a link to another person who was having the same or a similar issue as you. Shinryuu was referring to that other person when he said that their domain is no longer online and an admin could check our account database to see if that old account still exists in case it held a clue of how to fix your current issue. Anyways, did you get your code fixed or do you still need help with this? Also remember that if you are experiencing an error on a page it is incredibly helpful for you to post a link to a test page. You posted your last issue on January 16th and it remained unfixed until January 24th when another user posted a link to a test page. Once I had that to work with I realized it was a problem on the server and I had it fixed within maybe 30 minutes.
  23. No, our system doesn't look at the contents of emails, who you are sending your emails to, or which of your email addresses are doing the sending. You are responsible for everything your account does, whether you give email accounts to friends, or someone hacks into your account it's still your account that will be suspended for it.
  24. Your account is showing up as clean now. Thank you for taking care of this.
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