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Posts
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Everything posted by Krydos
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If you change your main domain then it can take up to 24 for the new domain to start working. http://yudesigndesign.com/ appears to be working now. If you're still seeing the queued page don't forget to clear your browser cache. As far as the FTP goes you can go to http://johnny.heliohost.org:2082/frontend/x3/ftp/accounts.html and then scroll to the bottom and to the right of the line that say yudesign /home/yudesign/ click "Configure FTP client" and that will show you the FTP credentials that you should be able to log in with. You can choose SFTP or FTP depending on your client and what it's capable of. As far as the email goes, you don't need to have a functional domain to send email, but if the rest of the email servers in the world can't find your domain because it hasn't been added for 24 hours or more, then you won't receive any emails since the incoming emails don't know where to go. However, most email servers should continue trying to resend undeliverable emails for 72 hours so you should get them eventually. I think the entire problem was changing your main domain deleted your old .heliohost.org domain, and you didn't realize that it would take up to 24 hours to get the new .com working. Let us know if you're still having issues with FTP and mail.
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Your domain is working now. If you're still seeing the queued page when you visit http://sin-aion.heliohost.org/ then remember to clear your browser cache. However, it looks like you might have a database permission error. The reason Heliohost domains show as queued for up to 24 hours after they are added is to reduce load. In order for a new domain to show up "instantly" requires a restart of apache and bind to load the new configuration file. If we were to enable this option apache and bind would be restarting constantly 24 hours a day and causing massive load rendering most pages completely unusable. This is why most free hosts only allow a limited number of addon domains, parked domains, and subdomains. This is also why cPanel definitely wouldn't recommend hosting as many accounts as we do. For an interesting read you could skim through this thread http://www.freewebspace.net/forums/showthread.php?2241679-How-many-sites-can-a-linux-cpanel-server-handle For comparison we currently have over 25,000 accounts, and 12,750 of those are located on Stevie which is currently at 99.96% uptime for the week and 99.95% uptime for the month of February. I have a feeling that if most experienced cPanel administrators saw the details of what we are pulling off here they would have a mess in their pants to clean up. I think waiting a few extra hours to get your site online is a fair price to pay.
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That domain doesn't exist on either server. Are your sure that's the domain of your account? What is your Heliohost username?
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He was probably talking about the queued status script that lets you know what number you are in line to have your account created. If your account has already been created this script says it can't find it anymore (because it's already been created.)
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That's a default error message to let you know that remote error reporting is disabled. You might get a more useful error message if you enabled error messages as it suggests.
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Your account was created 11.5 hours ago. 11.5 is less than 24. Please wait another 12.5 hours, clear your browser cache, and try loading your site again. If your still having trouble viewing your site after 24 hours have elapsed let us know and we can take another look.
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Deployed. http://infopar.heliohost.org/webCat/
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Yep, it's an easy two step process: http://www.heliohost.org/home/support/scripts/delete http://www.heliohost.org/home/signup
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Answering that question is impossible unless you provide information about what software your site uses, or what it's purpose is. Opening nafti.ir and looking at the page source shows that you are using wordpress. If that's correct, then these links might help you. http://wordpress.org/support/topic/reduce-memory-usage http://wordpress.org/support/topic/reducing-server-load http://wordpress.org/support/topic/howto-disable-wp-cron
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Probably the reason there was some confusion getting your account unsuspended is there is no account with the username djkhatib. The account that owns the domain nafti.ir is nafti.
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Your account is showing up as clean now. Thank you for taking care of this.
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Your account is showing up as clean now. Thank you for taking care of this.
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Ok, the paypal payment has cleared. Now if we only knew which account belonged to you we could assign that account a dedicated IP address.
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[Solved] Require Another Shared Ip In China
Krydos replied to ray2012bbs's topic in Customer Service
Your account is now located on an IP address that should be visible in China. -
Helionet account deleted.
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The anti-multiple accounts system does not take suspended accounts into consideration, and inactive/suspended accounts delete automatically with time.
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Your account was suspended for inactivity, because the last time you logged in was January 23rd.. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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/home/zodiaco/public_html/rednatura31.tk/wp-includes/inc.php
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Another emails have been sent to the account. Once a reply is received the account will be deleted.
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/home/jazons/public_html/mw3/forum/xmlrpcQyt.php
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Backups cannot be sent to email addresses not associated with that account for security reasons. gk13 has been unsuspended. Let us know when you're done backing up that account.
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Deployed. http://infopar.heliohost.org/webCat/
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A link to download the backup of each account has been emailed to the contact email address of anurag, gaurav13, gk13, and matri.
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What URL are you trying to log in at? Have you tried logging in at http://heliohost.org/ ? Your domain isn't hosted with us so some login methods won't work for you. Your account was suspended for inactivity on February 3rd. To prevent your account from being flagged as inactive please remember to log in to your cPanel at least once every 30 days. While an account is suspended you cannot log in nor can you reset your password. I have manually unsuspended your account. Let us know if you're still having trouble logging in.