Krydos

Thank you to vogelserver for posting a test file that I could check while I tinkered with things. I think I've got the gdiplus.dll stuff working now. Is it working for everyone?

That domain was added about 2 hours ago. 2 hours is less than the 24 hours that one can expect all newly added domains to show up as queued. Please wait an additional 22 hours, and if you still see the queued page try clearing your browser cache. If clearing the cache doesn't make the queued page go away let us know and we can take another look.

Try resetting your password now. Let us know if you're still unable to log into your account.

/home1/toast/public_html/Hall_of_Mirrors.exe

Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Agent-127903 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

Is it working now?

Well, your account is causing the most load on your server so far today, so no I don't think you have it fixed yet.

That .war could be deployed, but it wouldn't start. Here is the error message it produced: FAIL - Application at context path /EPP could not be started

I just wish more people were willing to try to fix high load problems. It seems most of the people who get suspended for high load just say something like "thanx for u halp" and then cause twice as much load the next day. The point of high load suspensions and second chances are to alert webmasters to problems and then get those problems fixed which you have done. So thank you.

I think a better question would be "Why do you need to run a script continuously?" Based on your own pseudocode it doesn't even do anything at all for 10 minutes. Wouldn't it work better to use a free cron service like https://www.setcronjob.com/ to hit your page once every 10 minutes, and then you wouldn't have to waste one of your limited processes just sleeping most of the time?

This support request is being escalated to our root admin.

For the 24 hour period starting at 00:00 PST 2013-01-23 until 23:59 2013-01-23 your account was 13th highest load overall. For the 13 hour period starting at 00:00 PST 2013-01-24 until now you are the 8th highest load. I'd say that fixing the shoutbox.php solved your load issues and it seems unlikely you will get suspended again.

Cool. Feel free to post on the forums again tomorrow or a couple days from now to check in on how your load is doing. Right now you're the second highest load on the server, but since you just posted I assume that means you just fixed it.

/usr/local/bin/convert Imagemagick is already installed on both Stevie and Johnny.

Your account is showing up as clean now. Thank you for taking care of this.

His account was created and active 12 minutes after his first post. I'm guessing he has port 2082 blocked in his firewall. Unfortunately if you have port 2082 blocked and you refuse to change your nameservers you cannot log into your account. Two options to fix your inability to log in: 1. Allow connections on port 2082. Then log in at http://heliohost.org/ 2. Set your nameservers to ns1.heliohost.org and ns2.heliohost.org then you can log in with port 80 at http://cpanel.scitechsolutions.co.in/

No, accounts can get suspended for causing high MySQL load too, but your account was suspended for causing high CPU and memory usage. I would suggest disabling shoutbox.php to see if that helps reduce your load.

Account creation is based on server load. If the load is high accounts are created slower or not at all. If the load is low accounts are created nearly instantly. Also account creation is automatically halted during nightly maintenance to prevent conflicts from occurring. So it all boils down to the amount of time it takes for an account to be created can be rather random.

Even though your account was suspended for the first quarter of the day, you still have the highest load of all the 12,000 accounts located on your server. You better figure this out quickly or you're going to need to look for a new host. The way high load suspensions work is you can cause as much load as you want until it starts to negatively affect the other accounts. So if the high load of your account slows down the server you get suspended again to keep the other 11,999 (or whatever) accounts working at a reasonable level.

He should already be able to log in. It just takes 24 hours from when the account is created for the queued page to go away.

His account was created 12 minutes after his first post. The account creation process is fully automated. Posting on the forums neither speeds up the process nor slows it down. All new domains added to our hosting can be expected to show queued for up to 24 hours after you add them.

Does it give an error or anything when you try it? With functions in PhpMyAdmin you don't actually use the DELIMITER command, but rather there is a box below the SQL box labeled Delimiter and that is where you would put your '$$'. Then you would need to change all of your ;'s into $$'s in the function, but it should work once you get all the syntax straight.

This support request is being escalated to our root admin. Escalated this thread so it doesn't get closed as inactive.