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  1. Hi! Thank you for all your hard work to get Johnny back online. After reactivating my account I tried to restore it using the backup at Plesk but I was unable to do so because it says "This backup can be restored by the Plesk administrator only." Please see attached image. Can you please restore my site using the backup? Thank you!
  2. I am unable to download my backup files from johnny server help!!
  3. Hi, I have a local copy of pgAdmin which I am using to connect to my database, but I am not sure how to connect pgAgent to automate backups / dumps of my databases on a regular schedule. Any suggestions or web tutorials you are able to point me to would be greatly appreciated. Thanks!
  4. Can't find the post I wrote this on, but was told I would manually be given a link to my site backup a few days ago (user is sunbird) as I am not getting an email link. Still have not received this. Please send to TLSRENTALS@SBCGLOBAL.NET
  5. I just found out today that Tommy is down when I went to edit my website. Need to make backup, BUT the email I have associated no longer workds. (thanks yahoo). How do I do a backup when email no longer works. User is: sunbird I want to change my email to: TLSRENTALS@SBCGLOBAL.NET thank you, Linda
  6. I have been trying to get my backup from tommy. I fill out the request for link and it says it is sending to my email, but never get it. Also checked my spam email Use on Tommy is sunbird
  7. Hi, I know it's probably way too late but I was wondering if the backup to my old website l09.heliohost.org was available. I downloaded the backup from the recovery tool a couple months but it didn't contain any files. When I try to download it now it comes up with a 404 error. I can provide the email and username combo. Any hope on the files still existing and if I can download them?
  8. Dear All username : ansaraf website : gsakola.heliohost.org server : Ricky From last couple of days I'm trying to take Backup of my account. Everything starts as normal but Backup is not completed with backup-2.5.2018_21-57-44_ansaraf.tar.gz (Mon Feb 5 21:57:44 2018) [timeout]I've attached screenshot for your reference Thanks a lot Amit
  9. I am very worried with the Johnny server's situation because inside i have the only copy of my website and the PostgreSQL database and it is not possible to access and recover my files. Anybody talks about Jhonny server but i think that is very important. What happen? Please, let me some information of the cause.
  10. Hello. I had an account on the stevie server where i had databases of blogs. I downloaded the compressed file to recover it and everything was ok except on the databases, because the only one that was worth recovering was only 1.22 kb and had no information in it. Is there any chance of recovering my databases or check if maybe the recovery system missed the databases? The one i'd like to recover is one called "dtc_blog_ideas". My username on stevie was DtcThanks.
  11. Hey, Just wondering if it was possible and if yes, how to do it! 1. Automatically backing up MySQL database 2. Automated backing up public_html folder. 3. Zipping to one file 4. Mailing it as a link or an attachment to the webmaster or required email address or atleast sending a simple mail to remind of the backup. Any ideas on how to do that and run it weakly as a cron or monthly as per requirement! Open to all suggestions and discussions.
  12. Hi guys, I've managed to receive a link with a backup from Stevie after filling my data in this page: http://www.heliohost.org/backup/ The link itself though doesn't work, it redirects me to http://backup.heliohost.org/cgi-sys/suspendedpage.cgi My account was indeed suspended, so I reactivated it. Unfortunately, the link still keeps redirecting to that page. I've tried sending an email to heliohost support, but it seems that there's an automated message sender using a standard message containing the link to the backup form and the description on how to use it. I'm a bit confused at this point. Is there still something I need to do on my side? Is there a chance that there's no actual backup ready because it doesn't exist? Thanks!
  13. I have tried every day to send me backup of stevie on my email acount and never receive the linkMy email is m0992951265@gmail.comMy account is maralexI tried search on spam folder and not found
  14. Hey, as per the latest update on the news channel, Stevie backups should be available soon. Awesome! Will MySQL databases be backed up? I'm not sure which engine they use. Also, will we be able to access the backups for a continuous period of time or short segregated spans? And, any estimate on around when we will be able to access the backups?
  15. Hi, I would like to say if there are backups of my accounts. The account usernames are: mkgamers ; domain: mkgamers.ml maicol07 ; domain: maicol07.tkThere are some backups of my accounts? I have run the script, but for the first it gave me a .tar.gz empty file; for the second it didn't recognize the username or the email. Thanks for your support.
  16. Hi.. I am Hamza I have an account in Stevie server and when i try to get a backup of my data at https://heliohost.org/backup/ it says "No Backup, I cannot find a backup for hamza and *my email*@gmail.com. You could try again, or open a ticket to see if an admin can manually create a backup for you." and i really need a backup of "mysql" database so what can i do ?
  17. Hello! I tried to download a restored backup of my site by link https://heliohost.org/backup/, but it is completely empty. Can admins manually take another look and find at least some stored data of my website? Website: bimusoft.tk User: mihail ------------------ Thank you!
  18. Username=wikinet Server=Stevie Dear Heliohost Support I today downloaded the backup of my old Stevie account from heliohost.org/backup. However the MySQL backup inside the tar.gz archive is truncated as the size of file wikinet_qa.sql is just 2 KB instead of being around 6 to 8 MB. Please help me to get the MySQL file backup as I need it to update my website. Many Thanks
  19. Hi, Can any admin please check if there are any backups to one of my database which was unfortunately effected by the InnoDB crash. cPanel Username: jeremy93 Hosted Server: Stevie Database Name: jeremy93_primesquad3 Database used for: Wordpress + custom tables. If there is a backup can it please be restored and converted to MyISAM. Thanks
  20. Good morning everybody, I have a little mysql/cron syntax problem: I have a cron that does my wiki backup as he is told: mysqldump -u USERNAME -pPASSWORD database2backup > backupfile.sql Works fine. What I want to do now is to create a new backupfile every day and do put the date in the filename. What I tried: mysqldump -u USERNAME -pPASSWORD database2backup > backupfile`date +%y%m%d`.sql I am getting an EOF error which surely means that I am doing something wrong in the date part. Can anybody tell me the right syntax to do this? I tested it on a Fedora Linux machine and that worked. What distribution is running on stevie? There is no way to get on the command line, right? Thanks a lot! seruemme1204
  21. Hi, locally created backup file does not exist in its path.. As for the report it should exist here: Creating Archive .................................................................................... ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ........................................ Done pkgacctfile is: /home/3380.BIN_ADMIN_CPANEL_BACKUP_PL__.8ezKwhaUrreccul_.tmp/backup-1.24.2016_10-50-16_ashrafjp.tar.gz md5sum is: 8dc2a5c714d9655ca42611869709aaed size is: 91384775 homesize is: 585089024 pkgacctfile is: /home/ashrafjp/backup-1.24.2016_10-50-16_ashrafjp.tar.gz
  22. What happened: I've always had problems with WordPress where I'd get internal 500 about 80% of the time. I'm assuming it is a database issue, since everything else worked. After the whole "Stevie Mysql" post, I figured I'd try that. Cpanel Backup MySQL database, delete, restore. Two problems came from that. ONE: [a fatal error or timeout occurred while processing this directive] during [Restoring Database] (with both damaged current backup and correctly working backup from 2 years ago.) TWO: The backup database contents were not backed up correctly and were nearly blank when viewing the uncompressed .sql file with a text editor. (which I didn't notice until much later after deleting the current database...) Comparing the two backups I have (yesterday and 2 years ago) Yesterday's has only 36 lines of text (and looks nearly blank from that standpoint because the only info save was for wp_commentmeta table and mysqldump errors) while the oldest has 381. For some odd reason, even after getting such errors from Problem ONE, it did restore that 2 year old backup at some point of my 100 attempts. My question. Is there a way to access an older database backup? From a week ago? Month ago? Just one year...? If not, ah well!
  23. Hi all, I have a question for you: How can I backup my postgresql database?? Using backup wizard i can only save a mysql database So, how can i do that??
  24. mover.io is a great app for taking backup, but I can't connect it to helio's ftp and neither sftp. :(/&--#62;
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