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Showing results for tags 'suspended page'.
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Hi guys, I've managed to receive a link with a backup from Stevie after filling my data in this page: http://www.heliohost.org/backup/ The link itself though doesn't work, it redirects me to http://backup.heliohost.org/cgi-sys/suspendedpage.cgi My account was indeed suspended, so I reactivated it. Unfortunately, the link still keeps redirecting to that page. I've tried sending an email to heliohost support, but it seems that there's an automated message sender using a standard message containing the link to the backup form and the description on how to use it. I'm a bit confused at this point. Is there still something I need to do on my side? Is there a chance that there's no actual backup ready because it doesn't exist? Thanks!