Krydos

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What mail server are you using to send now?

What host are you using? 65.19.141.77? 2001:470:1:1ee::2002? tommy2.heliohost.org? Your domain? Something else?

What host are you using? Is the Django app running on our servers?

MySQL or PostgreSQL?

A password reset link has been emailed to you.

The first two support tickets got flagged as spam by Google. Every few days I check the spam box and flag things as not spam. Not sure why Google thinks your emails are spam.

Sounds good. I'm going to mark this ticket as solved. Let us know if you need help with anything else.

Since you're trying to connect to Gmail you have to use xoauth as they recently disabled simple password authentication. Check out https://github.com/PHPMailer/PHPMailer/blob/master/examples/gmail_xoauth.phps

What SMTP host are you trying to connect to? Host, port, etc?

Look at https://github.com/PHPMailer/PHPMailer#installation--loading and compare it to yours You're missing this line require 'path/to/PHPMailer/src/Exception.php'; So of course you get an error saying because you didn't load the code for it.

That's a pretty good price. Does it come with a dedicated IPv4? Since you have an account on Tommy you can set your MX records to 65.19.141.77 or tommy2.heliohost.org to continue receiving your mail through Plesk. You can set your NS records to ns1.heliohost.org and ns2.heliohost.org if you want me to create the MX record for you, but you can use any external DNS provider as well, such as a free Cloudflare account, and set the MX record yourself.

It looks like Lucee only needs 256 MB ram (1 GB recommended) and 1 GB of hard drive space (10 GB recommended) and will run on Ubuntu 22 (or pretty much anything.) You could easily run that on a Mercury VPS. Here is the system requirements https://docs.lucee.org/guides/getting-started/system-requirements.html and here is a guide on how to install it https://docs.lucee.org/guides/installing-lucee/installation-linux/linux-ubuntu-quick-video-guide.html $80 for how long? We can do 2 CPUs, 4 GB ram, and 50 GB storage for $70.20 for 6 months. https://heliohost.org/vps/subscription/?mem=4&cpu=2&hdd=50&os=ubuntu22 Yeah, you can use our servers for email hosting, or any kind of hosting. You just can't send spam, or violate any of our other terms.

It looks like you have the wrong MariaDB username or password. Double check those values.

Your rebuild has been started and you should get an email when it finishes.

We originally thought that it was only Katie VPS that were affected, but after a while some of the other VPS were having issues as well. After the filesystem scan finished I went through and made sure every VPS was powered on and not locked up, etc. Sounds good! I used the command systemctl restart php7.4-fpm.service and it seems like PHP is working again. Another person reported a lot of PHP 500 errors after the filesystem scan ended and they had to restart PHP too. That is the Hestia login page where you can login to your Hestia control panel. Unable to connect may be a wrong username or password maybe. If everything is working well enough it may be best to just leave everything alone for now. If you have more free time later on we can get you upgraded if you want. Just let us know.

I did some more testing on your account and your database. How does this look? Here is the working link https://labbinat.com/krydos.php Here is the code <?php ini_set('default_charset','UTF-8'); header ('Content-Type: text/html; charset=UTF-8'); echo '<meta http-equiv="Content-type" content="text/html; charset=UTF-8" />'; echo '<body dir="rtl">'; $db_host = "localhost"; $db_user = "labbinat_krydos"; $db_pass = "<password>"; $db_data = "labbinat_mydate"; $con = new mysqli($db_host, $db_user, $db_pass, $db_data); if ($con->connect_error) die("Connection failed: ".$con->connect_error); $con->set_charset("utf8"); $stmt = $con->prepare("select course_name from courses"); $stmt->execute(); $result = $stmt->get_result(); $stmt->close(); while ($row = $result->fetch_assoc()) { echo $row["course_name"]."<br>"; } I think the most important line that you might be missing is $con->set_charset("utf8");

Your rebuild has been started and you should get an email in a bit when it is ready.

The filesystem check had finished and everything is online again. If you’re having issues with anything still let us know.

The Arabic language coming out of the database is properly encoded, as I tested here Unless you can provide further details such as, which software you're using we might be able to help you more, but as far as I can tell the database is working perfectly. We have over 5000 users, many of which are from countries that also speak Arabic, and you're the only one claiming it doesn't work, so it makes me think it's probably your software or your settings. Here's the instructions on how to install PHPMailer https://github.com/PHPMailer/PHPMailer#installation--loading You can use Composer through Plesk, or you can just run Composer on your home PC and then upload the directory structure it creates.

The filesystem scan is still running so I can't even delete your VPS right now. As soon as the filesystem scan is done I can delete it then if that's still what you want to do. Another option is I could just build you a new VPS on a different server immediately and you can get your website back online. Then when your old VPS is back online you can copy over anything that you haven't already backed up recently and then shut down the old VPS. It's a good idea to wipe your VPS and rebuild it every once in a while to maintain maximum performance, and fix any bugs that may be accumulating.

Remote access enabled. Use the host 65.19.141.77

Your VPS has been deleted and you won't be charged again. Your forum account has been deleted as well. Thank you for using our VPS service.

Looks like your new account is working well so far.

What does this mean? Does it work now?