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Everything posted by Krydos
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Here is the link to set up a new subscription for the upgraded VPS https://heliohost.org/vps/pay/?code=IZAKhClE4CzSI9YG Once that's set up let us know and we'll cancel the old subscription and increase the memory for you.
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https://www.gofundme.com/f/heliohosts-morty-server We're now over half way to our goal of $2023 to buy the new server. A big thank you goes out to our 44 donors so far. If you haven't already taken a look at the thank you gifts we're offering now would be a good time. The best value is definitely the $30 donation level because you will get moved to Morty as soon as he's available plus you get $24 of credit deposited right back into your Morty account which, if your load is low enough, could keep your account active for up to two years with no inactivity suspensions or high load suspensions and no need to even log in if you don't want to. Based on a survey we did a few years people are really excited for the Morty server, and it might reach capacity before it even gets released publicly. Now is your chance to secure your place on our best server. Another thing to consider is 1000 MB can be kind of tight to fit a website into when logs and content starts to add up. For only $5 you can get a permanent 1000 MB upgrade to your account that is good for the life of the account. Every little bit helps us get closer to our goal of buying this new server. Our main focus is and always will be free hosting, but setting up a new server that is only for donors will allow us to have a lot more space for free users on Johnny and Tommy.
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Password reset email has been sent.
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Added. In order to host that domain with us you must do 1 of the following 2 options: Use our nameservers by settings your NS records on your registrar's website to ns1.heliohost.org and ns2.heliohost.org Use any external DNS provider you want, Cloudflare is a popular free option, by creating an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002
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SPF, DKIM, and DMARC have been set up for the domain mail.veloi.me. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is working. If the score is anything other than 10/10 post the report so we can help you fix whatever other issue there may be.
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Yep just go to Login > Continue to Plesk > Websites & Domains > Node.js You can check out https://wiki.helionet.org/tutorials/node.js and for instructions on how to get it set up.
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It's been over 2 weeks with no response so I'm going to assume you got it working and close this topic as solved. If you're still having issues with it feel free to create a new topic in customer service.
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SPF, DKIM, and DMARC has been set up on the domain benmmonster.helioho.st
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It looks like you have a Johnny account already, and you're only allowed to have 1 account total, and account transfers aren't implemented yet. So are you alright with your Johnny account being deleted so you can have an invite to Tommy? Keep in mind that Tommy and Johnny have all the same features, but Tommy is slower and lower uptime because he's so much more overcrowded so you moving over is going to make that even worse too. We recommend staying on Johnny for now until the servers are balanced better. It's kind of pointless to cram 10,000 people onto Tommy so the uptime is 10% and each page takes 60 seconds to load while Johnny has like 100 people and 100% uptime and each page takes a few milliseconds to load.
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[Solved] sorry .. i want change my password again!
Krydos replied to al3arbe1's topic in Escalated Requests
Another password reset email has been sent to you. -
[Solved] Unable to login with that username and password.
Krydos replied to al3arbe1's topic in Escalated Requests
A password reset link has been emailed to you. -
A password reset email has been sent. Let us know if you still can't get logged in.
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Rebuilding. You should receive an email when it's done.
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Looks good. I canceled your old $5 subscription and gave you a refund since you only used a few days of it.
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Did you want to upgrade to the latest Ubuntu 22 or stick with Ubuntu 20 like you had before?
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You've been upgraded to 2 GB memory. Here is the link to set up a new subscription https://heliohost.org/vps/pay/?code=vA28cQiP7v3lUvp8 Once the new subscription is set up let me know so I can make sure the old subscription is canceled so you don't get charged twice.
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All of those modules are already installed on PHP 8.1. You can see the phpinfo at https://php81.krydos.heliohost.org/
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I took a look at the console and according to the error messages displayed I think I have the issue fixed now. The problem was a conflict between between the Linux kernel net drivers and the VMWare default vmx file settings. I have edited the vmx file according to VMWare's recommendations. Let us know if it happens again. Sorry for the inconvenience.
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Added.
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[Solved] Unable to connect via SSH to VPS
Krydos replied to mattryanflnt's topic in Escalated Requests
It looks like these files have the wrong permissions so sshd is refusing to start: I changed them to 600 permissions (read and write by root, but not accessible by anyone else) and sshd started right up without any further complaints. Let us know if you need help with anything else. -
[Solved] Request remote access to postgresql
Krydos replied to JEasonLeo's topic in Escalated Requests
Remote access enabled. -
Yeah, we had a wait of about a month for a while there. It looks like it took you about 4-5 days so we're catching up. Let us know if you need help with anything.
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The useless domains have been deleted and the two new domains have been added.