Krydos

Are you the owner of the h...n PayPal account, or who is?

It looks like your storage limit is 1000 MB and you're using 1013 MB right now. I took a look at your account and the .npm directory is taking up 387 MB so I deleted it for you to get you back under the limit. You should be able to login now. If you have trouble staying under the 1000 MB limit you can increase the limit at https://heliohost.org/dashboard/storage/

If you send and email to support@heliohost.org from the haydyn email address saying that you allow this other email address to access your account we can add this px128 email to the VPS account.

Have you tried https://heliohost.org/reset/ already?

Your account reset has been started and you'll get an email in a bit when it's done.

Thanks for letting us know.

WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Are you aware that WSGI control access uses about 260 GB memory per day, and your Morty bill will probably be about $1.91 or more per month?

Installed. You can see the modules and their versions on Morty's Python 3.12 with this link https://krydos3.heliohost.org/pyinfo/info3.12.py

I don't see anything obvious to delete. Backups 0 MB Emails 21.04 MB Files 1816.65 MB Trash .01 MB Logs 9.13 MB PSQL 0 MB MySQL 285.84 MB Total 2132.67 MB You're 132 MB over your limit. 881M /home/hostmysiteplease.helioho.st/httpdocs 12K /home/hostmysiteplease.helioho.st/harlemtechnologies.com 259M /home/hostmysiteplease.helioho.st/conarim.com 221M /home/hostmysiteplease.helioho.st/dhamira.co.ke 87M /home/hostmysiteplease.helioho.st/waa.co.ke 8.0K /home/hostmysiteplease.helioho.st/nilijua.xyz 24K /home/hostmysiteplease.helioho.st/private 12K /home/hostmysiteplease.helioho.st/.composer 109M /home/hostmysiteplease.helioho.st/yourcompanysolutions.online 8.0K /home/hostmysiteplease.helioho.st/mwenendo.xyz 263M /home/hostmysiteplease.helioho.st/mvuke.cloud 4.0K /home/hostmysiteplease.helioho.st/node 0 /home/hostmysiteplease.helioho.st/wordpress-backups 0 /home/hostmysiteplease.helioho.st/.wp-cli If you let us know what to delete we can delete it for you to get you back under the limit. You can also regain access to your account instantly without help from an admin if you want to upgrade your storage at https://heliohost.org/dashboard/storage/

I would also like to point out that free signups on the Johnny server have opened twice since you sent us the first email, so rather than trying, and failing, to send us an image you could have signed up twice by now. Signups 5 hours and 25 minutes ago were open for 17 seconds too so not even that hard to get an account.

The link to the image doesn't work for me. It says it has an SSL protocol error.

Glad your account is still working after the domain shenanigans.

Not sure what you're even asking for. root@control [~]# dig +short A @ns1.heliohost.org webmail.tenkyuu.dev 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org webmail.tenkyuu.dev 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.tenkyuu.dev 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.tenkyuu.dev 2001:470:1:1ee::2009 root@control [~]# dig +short A @ns1.heliohost.org webmail.bochard.net 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org webmail.bochard.net 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.bochard.net 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.bochard.net 2001:470:1:1ee::2009 The DNS looks fine to me. Did you enable webmail in the mail settings? We were discussing this in the admin channel and our policy is when people decide they want to swap their main domain and an addon domain, like you just did, we will be requiring them to reset their account and start over entirely because we've done like 15 of these addon domain to main domain swaps now and every single one of them have broken the account in some irreparable way and the result is they end up needing to do a reset anyways. Looks like you broke your account by doing this as well. We usually try to talk people out of it because it's so much work for something that ultimately doesn't matter at all which domain is main and which domain is the addon.

DKIM, SPF, and DMARC have been set up for the domain appuris.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

The hourly sending limit of the email address that tried to exceed the 10 per hour limit has been increased to 50 emails per hour. The default limit of 50 emails per day remains the same for now. If you try to send more than 50 emails per day email sending privileges will be removed. This is the default limit, and since you didn't really answer question 1 (or any of the questions really) I assume the default limit is fine, and it's only the hourly limit that you need raised.

A second IPv4 would cost $2 per month. It looks like you're paying $5 per month now so that would bring the total to $7 per month. We would lose money if we sold IPv4 for less than we pay for them. If you click the follow button in the top right corner you will get email notifications when there are replies to this forum thread. You can also email support@heliohost.org if you want our replies to go to your email.

Thanks for the feedback. I took a look at the server logs around the time when you were paying for your VPS, and I don't see any server side errors. I suspect there may have been a browser side javascript error which caused the page to not redirect correctly.

There's not much I can look at since you already deleted them. I guess if it happens again let us know without deleting them first.

I feel like I've already explained this several times. If you set up a websocket on a domain it can only be a websocket, and other stuff like .js files cannot be served on that domain. That's why I set up wss.citadel.helioho.st as the websocket so you could put a real website with .js files etc on citadel.helioho.st. You said "I like the sound of this better" so I wasted like 45 minutes of my time reconfiguring your account which was working perfectly fine to change the domains around for no reason other than you like the sound of it better.

The domain appuris.com has been added to the account appmaker. It should start working in 30-60 minutes if your NS records are set to ns1.heliohost.org and ns2.heliohost.org.

You can use IMAP client or webmail to manage your email.

Your balance was $-0.5730 and I added $6 credit so the new balance is $5.4270.

Yep, it looks like your domain was renewed successfully and your domain should start working again soon. Let us know if you need help with anything.