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Everything posted by Krydos
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Deleted.
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Was there an error when you clicked the link in the email, or did you not even get the email?
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No problem. Thanks for reporting the issue. It was due to a bug in the code which has been fixed, and future Morty signups should work for other people now.
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Try the new invite I just sent you.
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10 heliohost.us or helioho.st domains. If you buy a .com or whatever and use external DNS you can have as many domains as you want.
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Added.
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[HH#228411] Re: Possible Terms of Service violation detected
Krydos replied to HelioHost's topic in Email Support
The pending suspension for horritz has been canceled as well. Thank you for letting us know the situation. I have made an exception in our system so you shouldn't get any more of these emails. If a third person in your household wants to make an account let us know in advance of the account being created. Thanks. -
[HH#228411] Re: Possible Terms of Service violation detected
Krydos replied to HelioHost's topic in Email Support
I have canceled the pending suspension of the susmita account. What is the username of your partner? -
[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
No, if the payment fails we will email you and give you a chance to make a new payment before the VPS is powered off. -
[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
I took a look at Stripe and your subscription is still active, and it should bill $21.60 automatically on August 14th. If it fails for some reason we'll contact you and you can set up a new subscription. Here is the link to make a Stripe payment of $5 towards your Morty account. https://buy.stripe.com/7sI8wOe4p40y9q0147 -
Here is your current disk usage: Backups 0 MB Emails .31 MB Files 999.98 MB Trash 0 MB Logs .74 MB PSQL 0 MB MySQL 10.23 MB Total 1011.26 MB And here is a more detailed look at your Files category: 8.0K /home/moodlna.helioho.st/httpdocs 12K /home/moodlna.helioho.st/private 8.9M /home/moodlna.helioho.st/.composer 44K /home/moodlna.helioho.st/moodledata 120K /home/moodlna.helioho.st/atspass.me 24K /home/moodlna.helioho.st/.nodenv 4.0K /home/moodlna.helioho.st/.phpenv 120K /home/moodlna.helioho.st/.rbenv 248M /home/moodlna.helioho.st/.npm 743M /home/moodlna.helioho.st/atspass-main I deleted the .npm directory for you which cleared up 248 MB so you're at 763 MB which is under the 1000 MB limit again. Like o1mark1 said though, if you need more than 1000 MB storage you can upgrade at https://heliohost.org/dashboard/storage/
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You're welcome. We understand that once people get their websites set up the way they want it they may not need to login to the control panel much anymore so it can be a little annoying to have to login every 30 days. Since we've had so many complaints about that we set up a new server named Morty that doesn't require monthly logins to keep your account active. If you're interested in moving over to the best server we have you can check out the options at https://heliohost.org/dashboard/move/ Let us know if you have any questions.
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Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
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The /var and /etc directories have been backed up and you can download it from https://heliohost.org/backup/ Please download the backup to make sure everything you need is in there, and then let us know when you're ready for the rebuild. Our policy is to provide a limited backup that has been manually verified to not contain any copyrighted materials or other illegal content, and then wipe the whole VPS and rebuild it for anyone who intentionally or unintentionally violates our terms of service. If we receive a report of copyright infringement from this VPS again we will have to cancel the subscription. I recommend not providing VPN service to anyone other than yourself for this reason.
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Ahh, ok. I've never tried it myself, but I googled it a bit and it seems like it should work.
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Is the Linux server one of our VPS? https://heliohost.org/vps/ If so you can just install PostgreSQL on the VPS as well.
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Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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Where are you planning on running the .NET website?
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There are supposed to be about 1300 binary executables in /bin for example. On your VPS there are only 19 left. Seems something deleted most of them, which decimated your operating system rendering your VPS unusable. I looked around a bit, but didn't see any obvious signs of being hacked, so not sure what happened. It's possible some code went haywire and deleted the wrong thing if you were running it as root. This is why it's always recommended to run software, even software you wrote yourself, as a user with limitations, not root.
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If you're in the market for a new domain, we do have an affiliate program with Namecheap. Right now, you can get a .com for only $6.49 using the code NEWCOM649 and we will get $1.28 from the sale. For instance here is an available o1mark1.com https://heliohost.org/partners/namecheap/ You might have to disable your ad blocker (if you use one) because they tend to block affiliate links. If you get a cheap domain that is only about $1 we would still get about $0.23 for you using the affiliate link. It's not much for a single sale, but as you can imagine if thousands of people buy their domains with our affiliate link it starts to add up.
