Krydos

I took a look at Stripe and your subscription is still active, and it should bill $21.60 automatically on August 14th. If it fails for some reason we'll contact you and you can set up a new subscription. Here is the link to make a Stripe payment of $5 towards your Morty account. https://buy.stripe.com/7sI8wOe4p40y9q0147

Here is your current disk usage: Backups 0 MB Emails .31 MB Files 999.98 MB Trash 0 MB Logs .74 MB PSQL 0 MB MySQL 10.23 MB Total 1011.26 MB And here is a more detailed look at your Files category: 8.0K /home/moodlna.helioho.st/httpdocs 12K /home/moodlna.helioho.st/private 8.9M /home/moodlna.helioho.st/.composer 44K /home/moodlna.helioho.st/moodledata 120K /home/moodlna.helioho.st/atspass.me 24K /home/moodlna.helioho.st/.nodenv 4.0K /home/moodlna.helioho.st/.phpenv 120K /home/moodlna.helioho.st/.rbenv 248M /home/moodlna.helioho.st/.npm 743M /home/moodlna.helioho.st/atspass-main I deleted the .npm directory for you which cleared up 248 MB so you're at 763 MB which is under the 1000 MB limit again. Like o1mark1 said though, if you need more than 1000 MB storage you can upgrade at https://heliohost.org/dashboard/storage/

You're welcome. We understand that once people get their websites set up the way they want it they may not need to login to the control panel much anymore so it can be a little annoying to have to login every 30 days. Since we've had so many complaints about that we set up a new server named Morty that doesn't require monthly logins to keep your account active. If you're interested in moving over to the best server we have you can check out the options at https://heliohost.org/dashboard/move/ Let us know if you have any questions.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Your rebuild has been started and you will get an email in a bit when your VPS is ready to go.

Are you ready to proceed with the rebuild, or is there anything else you need a backup of?

The /var and /etc directories have been backed up and you can download it from https://heliohost.org/backup/ Please download the backup to make sure everything you need is in there, and then let us know when you're ready for the rebuild. Our policy is to provide a limited backup that has been manually verified to not contain any copyrighted materials or other illegal content, and then wipe the whole VPS and rebuild it for anyone who intentionally or unintentionally violates our terms of service. If we receive a report of copyright infringement from this VPS again we will have to cancel the subscription. I recommend not providing VPN service to anyone other than yourself for this reason.

Ahh, ok. I've never tried it myself, but I googled it a bit and it seems like it should work.

Is the Linux server one of our VPS? https://heliohost.org/vps/ If so you can just install PostgreSQL on the VPS as well.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Where are you planning on running the .NET website?

There are supposed to be about 1300 binary executables in /bin for example. On your VPS there are only 19 left. Seems something deleted most of them, which decimated your operating system rendering your VPS unusable. I looked around a bit, but didn't see any obvious signs of being hacked, so not sure what happened. It's possible some code went haywire and deleted the wrong thing if you were running it as root. This is why it's always recommended to run software, even software you wrote yourself, as a user with limitations, not root.

If you're in the market for a new domain, we do have an affiliate program with Namecheap. Right now, you can get a .com for only $6.49 using the code NEWCOM649 and we will get $1.28 from the sale. For instance here is an available o1mark1.com https://heliohost.org/partners/namecheap/ You might have to disable your ad blocker (if you use one) because they tend to block affiliate links. If you get a cheap domain that is only about $1 we would still get about $0.23 for you using the affiliate link. It's not much for a single sale, but as you can imagine if thousands of people buy their domains with our affiliate link it starts to add up.

We don't add sub-subdomains to the default vps## domains. That's why I suggested something without vps35 in it.

The two domains have been created and are pointed at your VPS.

How about the domain adguard.heliohost.us or adguard.helioho.st? Cloudflare doesn't recognize our subdomains as being owned by different people so you can't put them all on different Cloudflare accounts. As soon as someone convinces Cloudflare that domain1.heliohost.us is owned by person1 and domain2.heliohost.us is owned by person2 then it will work.

Done. The new domain should start working in about 2 hours as long as your DNS settings are correct.

There is no exception for tabbygarf.club. The reason it doesn't get disabled is because you have your MX record set to tommy.heliohost.org. It looks like the new domain doesn't have an MX record yet, so it would get disabled unless you fix that.

Our servers are very full so we can't offer unlimited signups. We attempt to keep the uptime of the free Johnny plan above 97%. If the uptime drops too low we reduce the number of free accounts we give away each day. If the uptime gets better we increase the number of free accounts we give away. As you can see our free accounts are very popular so they fill pretty fast somedays. If no one is trying to get an account that day they can stay open for an hour or so though. The trick is to try to signup when no one else is. It takes most people a few tries to get an account.

There are not transactions under your email address so we can't refund anything right now. Perhaps they will arrive in a few days?

According to Google translate you said: Free registration on Johnny doesn't work I reviewed the Johnny signups from the last 24 hours, and have confirmed that Johnny signups do work exactly as expected. We've been using the same basic signup code for Johnny for several years now and I see no signs that it has stopped working.

This was already handled here Marking this topic as solved. Let us know if you need help with anything else.

According to google translate you said: Hi, I was trying to create a profile to a friend of mine, but by paying with my Paypal, since he could not, his email? Yes, that's fine. An invite to create a Morty account has been sent to your friend's email address.

You can signup for the free Johnny plan by going to https://heliohost.org/signup/ and clicking the tile labeled Johnny. Please be aware that free signups open twice a day at midnight UTC and noon UTC. Sometimes they fill within a second and sometimes they can stay open for an hour. It just depends on how many people are trying to signup. Since some people have difficulty signing up for the free plan we made a page with helpful tips on how to get an account https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny Let us know if you have any other questions.

No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself. You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!