Krydos

There is no exception for tabbygarf.club. The reason it doesn't get disabled is because you have your MX record set to tommy.heliohost.org. It looks like the new domain doesn't have an MX record yet, so it would get disabled unless you fix that.

Our servers are very full so we can't offer unlimited signups. We attempt to keep the uptime of the free Johnny plan above 97%. If the uptime drops too low we reduce the number of free accounts we give away each day. If the uptime gets better we increase the number of free accounts we give away. As you can see our free accounts are very popular so they fill pretty fast somedays. If no one is trying to get an account that day they can stay open for an hour or so though. The trick is to try to signup when no one else is. It takes most people a few tries to get an account.

There are not transactions under your email address so we can't refund anything right now. Perhaps they will arrive in a few days?

According to Google translate you said: Free registration on Johnny doesn't work I reviewed the Johnny signups from the last 24 hours, and have confirmed that Johnny signups do work exactly as expected. We've been using the same basic signup code for Johnny for several years now and I see no signs that it has stopped working.

This was already handled here Marking this topic as solved. Let us know if you need help with anything else.

According to google translate you said: Hi, I was trying to create a profile to a friend of mine, but by paying with my Paypal, since he could not, his email? Yes, that's fine. An invite to create a Morty account has been sent to your friend's email address.

You can signup for the free Johnny plan by going to https://heliohost.org/signup/ and clicking the tile labeled Johnny. Please be aware that free signups open twice a day at midnight UTC and noon UTC. Sometimes they fill within a second and sometimes they can stay open for an hour. It just depends on how many people are trying to signup. Since some people have difficulty signing up for the free plan we made a page with helpful tips on how to get an account https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny Let us know if you have any other questions.

No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself. You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Remote access enabled. host=65.19.154.90 port=5432 user=fitulus_fitulus dbname=fitulus_availability password=<set in Plesk>

Glad everything is working for you now. Thanks again for the 5 star review.

When I click this link it shows 10/10 for me. Is it showing 7/10 for you still?

It looks like that domain has already been added to your account. You only need to request support in one method. For instance, if you request the domain added on Discord you don't need to email us the same thing.

Does it work now?

Yes, your account can be unsuspended as soon as you answer this.

Try testing now. Thanks!

Yep, it worked. Your account is moving to Tommy. Thanks for the donation. I also noticed that you randomly received a review email. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Remote access enabled.

Remote access enabled. host=64.62.151.106 port=5432 user=dariotorregrossa_master dbname=dariotorregrossa_heliobrain password=<set in Plesk>

Added.

Sure.

Yes, our standard policy for unpaid VPS is to hold on to the data for 30 days in case the customer comes back and starts paying again. If you hadn't emailed us your VPS and all the data on it would be available to power on at any time until 2025-08-27. Let us know if you need this to be extended further.

The unit is seconds. Each user can have 10 simultaneous queries running at once. So if you start 10 queries that all take 10 seconds to finish your MariaDB load number would be 100 over 10 real life seconds. What are you going to do to reduce your MariaDB load?

I don't think that is possible through PayPal, but I think it's enabled on the Stripe link. If I recall correctly it takes 4-14 days to verify the bank transfer.

Remote access enabled. host=65.19.154.90 port=5432 user=victord1_eventdly_user dbname=victord1_eventdly_dev password=<set in Plesk>

No problem. Glad you got it working! You may randomly receive an email with a link to post a verified review soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks!