Krydos

Yeah, we transferred as many accounts on to Tommy as we could, but that server is 100% full now so all new accounts and transfers are going to Johnny. The only other option is you can stay on cPanel until that server is taken offline, and if there's still not room on Tommy your website will just be offline entirely. Johnny will have Python 3.10 and Django and Flask soon. I'll make a news post when it's ready.

Thanks for the donation. Moving between servers hasn't been implemented yet for Plesk. Is it alright with you if I just delete the Johnny account and send you an invite to create a new Tommy account? I took a look at your Johnny account and I don't think you've uploaded anything yet anyways.

I've increased it to 50 MB.

The domain flyrutacavirtual.ml has been replaced with flyrutacavirtual.site.

Deleted. What about f--i.eu? It looks like that domain is hosted elsewhere. Want me to delete that from your account as well?

Your subscription ends on 2023-01-07. Like we mentioned in this news post the sale price you've been enjoying for 18 months ended in December 2021, and you were grandfathered in to the old price for an additional year, but that has ended now too. To refresh your memory, the sale was you get 1 GB free memory with any VPS purchase. If you want to keep the extra 1 GB memory it will now cost $37.80 per 6 months with the 10% discount, or you can continue paying the $21.60 every 6 months it will be for 1 GB memory, 2 CPUs, and 50 GB storage. Let us know how you'd like to proceed and I'll generate the link to pay.

Deleted.

Merged. The flyrutacavirtual.ml domain appears to have expired so you probably need to log in to your Freenom account and renew it. Once it's renewed you can host it with us by setting your NS records to ns1.heliohost.org and ns2.heliohost.org.

What size file are you trying to upload?

It looks like that domain is already attached to your other account. Keep in mind that having more than one account is a violation of our terms of service. Would you like me to merge the accounts so you don't get suspended?

I did eventually get all the email addresses and donation information. It was a mess for a few weeks though trying to figure out which donation went with which person. I had to contact GoFundMe support and get them to give me access or something. It's been a few years so I'm not sure what the problem was exactly.

Oh, sorry about that. I assumed you would be able to enable the domain again yourself if there was a mistake like this.

I'm not entirely sure, but I suspect that address is Ashoat's parents house which is where he was living when he was 15 years old and started HelioHost. We do receive official mail there from the government, etc. so we'd eventually get it if a check was mailed there, but that would be a huge hassle for Ashoat, who currently lives in New York, to fly to Seattle, to visit his parents, pick up the check, go to a Chase bank where we have our main bank account, and deposit the check. The donation would have to be several thousand dollars for that to be worth the effort.

You can donate directly to the giving fund if you want. Here's the link https://www.paypal.com/us/fundraiser/charity/2598664 It usually takes us several months to actually get the money though so it can't be used for most stuff like donating to get a Tommy account, donating to get more storage, signing up for a VPS, or anything like that. There is also a minimum amount that they'll transfer so if everyone donates like $1 at a time it could take months before it accumulates to the point where they'll send us the money so it's really slow. The main thing we use the giving fund for is our GoFundMe fundraisers. Basically people donate through GoFundMe, but it's actually PayPal Giving Fund that moves the money for us in the background, and like I already said it can take months for us to get the money. On our actual PayPal account we have non-profit status too which gives us slightly better fees. For small donations of $1 or $5 etc it's kind of pointless, but when people donate $50 or $100 at a time it makes a significantly larger percentage of the money go to us instead of going to fees. Donations made directly to this account are basically instantaneous so they can be used for getting a Tommy account, or increasing your storage, or paying for a VPS, etc. Honestly most people who donate to us only do it because they want something from us, so we post the regular instant link, but yeah as long as people don't want anything in return and don't mind their money taking months (or maybe years) to get to us the giving fund is a great option to eliminate all the fees. Either instant or giving fund is tax deductible for you.

Your account has been deleted and an invite to recreate your account has been emailed to you. Let us know if you need help with anything else.

I'm assuming this is a duplicate because I already rebuilt this VPS a few hours ago. You only need to request it once.

Deleted.

As we mentioned in an earlier news post, Tommy is 100% full right now, because his uptime is starting to dip to an unacceptably low value. Our goal is to keep Tommy's uptime above 99.5%. It looks like the main issue is there are too many domains hosted on this server at the moment. Most of the accounts on Tommy are transferred from cPanel, and cPanel makes tons of useless domains that are no longer needed on Plesk. For instance, if your main domain is domain.heliohost.us and on cPanel you add the domain example.com it creates the useless subdomain example.domain.heliohost.us. That subdomain isn't needed on Plesk so we may as well delete it to get better uptime. If everyone on Tommy can take a moment to look at their account and let us know if there are any domains that you don't need anymore we can delete them for you and improve the overall uptime of the server. We are also going through all of the domains on the server and disabling any websites that aren't currently hosted on Tommy. If one of your domains gets disabled by mistake, or if you want to start hosting the domain on our server again you can re-enable it yourself through your control panel. If one of the disabled domains is never going to be used again please let us know so we can delete it entirely and clear up the clutter. Thanks!

You can create email addresses yourself. Login > Continue to Plesk > Mail > Create email address.

Fixed. It was a permissions issue. Thanks for reporting it.

Added. Since you're using Cloudflare you'll need to create the subdomains there too and set your A record to 65.19.141.67 and your AAAA record to 2001:470:1:1ee::2009

Reverse IPv6 has been added as well root@johnny [/home/krydos]# dig +noall +answer -x 2001:470:1:1ee::2009 9.0.0.2.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400 IN PTR johnny.heliohost.org.

Reverse DNS for Johnny has been fixed root@johnny [/home/krydos]# dig +noall +answer -x 65.19.141.67 67.141.19.65.in-addr.arpa. 86242 IN CNAME 67.subnet64.141.19.65.in-addr.arpa. 67.subnet64.141.19.65.in-addr.arpa. 14400 IN PTR johnny.heliohost.org. Thanks for pointing it out.

Does it work now? It looks like mail piping is something that Plesk can do, but it requires root access to set up.

One of the changes on Plesk is your home directory is your main domain, not your username. So try this /home/mail2ftp.heliohost.org/public_html/server/mail2ftp.pl