-
Posts
26477 -
Joined
-
Last visited
-
Days Won
945
Everything posted by Krydos
-
DKIM, SPF, and DMARC have been set up for the domain ____. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
-
Thanks for letting us know. This account has been closed as requested. You can download your full backup from https://heliohost.org/backup/ if you need any of your files.
-
Thanks for letting us know.
-
DKIM, SPF, and DMARC have been set up for the domain scutoid.top. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
-
It looks like no one ever responded to you. Yes, b0chard has been granted access to request support for your account.
-
Here is your storage usage: Backups 0 MB Emails 0 MB Files 520.49 MB Trash 479.49 MB Logs 1.59 MB PSQL 0 MB MySQL 48.82 MB Total 1050.39 MB When you delete something through the Plesk file manager you may want to check the box to skip the trash. I cleared the trash for you, and you're under the limit again. You should be able to login now, but your websites may continue to show 503 errors for a while until the next Apache restart.
-
[Solved] Requesting additional python modules on Jonny
Krydos replied to dkobrin's topic in Escalated Requests
Not sure how I missed that one. Try now. -
[Solved] Requesting additional python modules on Jonny
Krydos replied to dkobrin's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py -
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
Remote access enabled. host=65.19.154.90 port=5432 user=kelueders_admin dbname=kelueders_djangodelights password=<set in Plesk>
-
Your VPS has been rebuilt as requested. It looks like you also got a review email. We would appreciate it if you could spend a few minutes to click the link in the email and write a short 5 star review. We've had a lot of nutjobs write 1 star reviews for us lately so we have to actively fight back to keep them from tanking our rating. It's important to click the link in the email so your review shows up as "verified". Thanks!
-
I don't see any subscriptions under this email address. It looks like you have a Tommy account, which is a one-time donation, and then you can use it for however long you want. You could continue to use the same Tommy account for free for the next 20 years without paying us anything else if you wanted to. If you have a subscription under a different email address please let us know, but as far as I can tell there is nothing to cancel.
-
Thanks in advance.
-
Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?
-
Can you login with the new password now?
-
Go to https://heliohost.org/password/ and submit the username jimbobdeluxe and the new password you want to use.
-
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
-
Are you the owner of the h...n PayPal account, or who is?
-
[HH#832492] Request for Clarification on Account Suspension
Krydos replied to HelioHost's topic in Email Support
It looks like your storage limit is 1000 MB and you're using 1013 MB right now. I took a look at your account and the .npm directory is taking up 387 MB so I deleted it for you to get you back under the limit. You should be able to login now. If you have trouble staying under the 1000 MB limit you can increase the limit at https://heliohost.org/dashboard/storage/ -
If you send and email to support@heliohost.org from the haydyn email address saying that you allow this other email address to access your account we can add this px128 email to the VPS account.
-
Have you tried https://heliohost.org/reset/ already?
-
Your account reset has been started and you'll get an email in a bit when it's done.
-
WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
-
Are you aware that WSGI control access uses about 260 GB memory per day, and your Morty bill will probably be about $1.91 or more per month?
