Krydos

Done. The new domains can take up to 2 hours to start working.

Done. Make sure you use a 301 redirect (permanent) not a 302 redirect (temporary).

It looks like you deleted your reset link by trying to signup again with the same email address. I sent you a new invite link to recreate your account.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

In that case it's better to have codecreature.net as an addon (not an alias) and codecreature.helioho.st as your main domain. Then set it up so anyone who goes to codecreature.helioho.st gets a 301 redirect to the new codecreature.net domain. Browsers and search engines will automatically update their links, and after a few weeks or a month or whatever you can remove the codecreature.helioho.st domain entirely and leave only the codecreature.net domain.

You've probably heard of Apache and Nginx, but have you heard about Caddy? In this video we show you how to install the Caddy webserver software on your VPS. Caddy is known for issuing SSL certificates automatically, and being easier to configure than his more famous relatives. It's worth checking out! https://youtu.be/Vq-cKnQGevU It's been a bit since we released a new video, but hopefully you enjoy this one. Some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

Here's your current storage usage: Backups 0 MB Emails 832.85 MB Files 19.64 MB Trash 0 MB Logs 151.84 MB PSQL 0 MB MySQL 0 MB Total 1004.33 MB We don't see people with 832 MB of emails very often. Since your account was created in 2019 on cPanel and transferred to Plesk I recommend doing a reset. We can provide a full backup prior to resetting the account back to the default state, you can download and extract the backup, and you can sort through all these emails on your home PC to see if you need any of them. Another option that KazVee already mentioned is you can increase your storage space at https://heliohost.org/dashboard/storage/ if you need more than 1000 MB.

Also, I'd like to point out that if you're not even going to be using the codecreature.helioho.st domain you may as well remove it entirely. Having pointless domains like this on the server increases the load and decreases the uptime just by even existing on your account. We always encourage users to remove domains unless they have a good reason for needing them active.

I have reset your account, and you will receive an email in a bit with a link. Click the link in the email to take the next steps in the reset process.

I'm not sure what you mean by this, but to expand on my point from the last post: You can have up to 10 domains on a single account. There is no way for anyone to know whether the domain is on a separate account or on the same account as another domain. Since no one else needs to login to your personal account or your business account, which is the only way anyone would know that your business domain is on the same account as any other domain, I don't see the point of having multiple accounts.

Hestia has to be installed on a fresh operating system with no other installed software or files. Do you need a backup of anything on your VPS before we wipe it clean, reinstall the OS, and install Hestia for you?

There are 667 files on your account. I'm not going to look at each one to make sure it's not malware. You can have 2 or 3 files backed up.

Your account was hacked then. Our policy on hacked accounts is to require a reset which deletes all files and restores all settings back to default. Are there any files you need a backup of?

Did you upload this file?

Added.

We got the 3 month payment, and your VPS now expires on 2025-12-05. We'll email you at that time if we haven't heard back from you before then. Thanks for renewing your VPS for another 3 months.

Since we never heard back from you, and you never paid for the Morty plan, you have been moved back to Johnny which doesn't have support for PostGIS, and this thread has been marked solved. Let us know if there is anything else we can help you with.

Sorry for the delay replying to you. We try to reply to all support requests within 24 hours, but for some reason this email didn't show up as unread for any of us. If you want to pay for another 3 months you can use this same link https://www.paypal.com/ncp/payment/FS9G2CVZZ64RN

503 errors can occur for up to 2 hours after your account is unsuspended. Looks like it's working now.

The account hundalprabh07 has been unsuspended.

I was curious what the "game accelerators" name is though.

Thanks for getting back to us so quickly. I have canceled the pending suspension on your account. Which proxy service did you use?

How is anyone going to know that the domains are in the same account then?

The domain toolss.cn, and the subdomain test.toolss.cn have been added. The CNAME www.toolss.cn still doesn't need to be requested because it is added by default to all domains whether you request it or not. The new domains could take up to 2 hours to start working, assuming you fix your DNS settings in the meantime.

You can find the IPv4 for the A record in Plesk on the Websites & Domains tab.