Krydos

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Added.

We got the 3 month payment, and your VPS now expires on 2025-12-05. We'll email you at that time if we haven't heard back from you before then. Thanks for renewing your VPS for another 3 months.

Since we never heard back from you, and you never paid for the Morty plan, you have been moved back to Johnny which doesn't have support for PostGIS, and this thread has been marked solved. Let us know if there is anything else we can help you with.

Sorry for the delay replying to you. We try to reply to all support requests within 24 hours, but for some reason this email didn't show up as unread for any of us. If you want to pay for another 3 months you can use this same link https://www.paypal.com/ncp/payment/FS9G2CVZZ64RN

503 errors can occur for up to 2 hours after your account is unsuspended. Looks like it's working now.

The account hundalprabh07 has been unsuspended.

I was curious what the "game accelerators" name is though.

Thanks for getting back to us so quickly. I have canceled the pending suspension on your account. Which proxy service did you use?

How is anyone going to know that the domains are in the same account then?

The domain toolss.cn, and the subdomain test.toolss.cn have been added. The CNAME www.toolss.cn still doesn't need to be requested because it is added by default to all domains whether you request it or not. The new domains could take up to 2 hours to start working, assuming you fix your DNS settings in the meantime.

You can find the IPv4 for the A record in Plesk on the Websites & Domains tab.

Are other people going to be logging in to your business account?

Have you tried checking this box and clicking "Secure mail"? Please note, that the image won't show up in your email so you'll need to click the link below to view the image on the forum.

Use johnny.heliohost.org for the IMAP host, POP3 host, and SMTP host.

The account krakentool has been unsuspended. If you created multiple accounts to have more than one domain, you might be interested to know that you can add up to ten domains, including the one on your suspended second account, onto your one unsuspended account. Just let us know if you need a domain added.

It looks like you already excluded the web firewall rule. Did you wait 2 hours after disabling it for Apache to restart and test it again?

I already fixed like 10 errors and they kept leading to exponentially more and more errors. I'm not going to waste 6+ hours screwing around with it, and even then may not be able to fix everything. We're all volunteers and we don't get paid to work on your VPS. There are more important things like setting up the new Ricky server that would benefit the community more. You're welcome to hire a third party to fix the issues for you, but you're probably looking at $100+ per hour to fix issues like this. You're also welcome to start reading the error logs and fixing the issues yourself, but depending on your skill you may make things worse. It's really not difficult to backup your data and restore it after the rebuild. I rebuild my VPS every 6 to 12 months anyways just to keep them running at top performance.

The domain alonedeals.com has been added to the account shubham5de. It may take up to 2 hours to start working.

That's why you backup the important data first.

Did you read what I said in the last email?

Your account has been reset, and you'll get another email in a bit with a link to continue the reset process. If I recall correctly, last time we did a reset you chose the free helioho.st subdomain instead of typing in your .com domain, and then immediately asked us to remove the free domain and make the .com your main domain. Rather than wasting a lot of our time you can just type in your .com directly if you don't need the free helioho.st subdomain at all.

The next time you experience a slowdown SSH in to your VPS and run this command wget https://heliohost.org/speedtest/100MB.bin and post the result. This will help us narrow down whether the issue is on your VPS hard drive, or the network within our cabinet.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

What did your ISP have to say about the download speed?