Krydos

Did you get our emails about your Morty balance running out?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

When you create or edit the MariaDB database make sure you allow remote connections at the bottom of the page. The default is local connections to improve security. Once remote connections are enabled use host=65.19.154.94 port=3306 username=shree21_user password=<set it in Plesk>

Unsuspended.

Are you using MariaDB or PostgreSQL?

You could also create the tables manually through Phpmyadmin.

The only plans that have shell access are VPS which can be seen at https://heliohost.org/vps/ It looks like you signed up for the $19 Morty plan. There are a few ways that I can think of that you can run your migrations without shell access. 1. Use Bash CGI to run the python command. 2. Enable remote database connection and run your migrations from the development environment if it has shell access. 3. Run the migrations on your development environment and then import the database into your Morty account. If none of those sound good to you, and you absolutely can't continue living without SSH, then we could exchange your Morty account for a VPS plan instead.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

That error likely means you have an infinite loop in your .htaccess. For instance, domain.com/a redirects to domain.com/b which redirects back to domain.com/a which redirects back to domain.com/b and so on until your browser gets sick of it and shows you an error. Another common way to end up with that error is if your code redirects from http to https and then https redirects back to http which redirects back to https, and so on. One useful tool that I've found for debugging infinite loops like that is curl on the command line. Just run curl firsturl.com and examine the output of what it's redirecting you to. Then curl secondurl.com and see if the second page is redirecting you back to the first. When you say migrations are you referring to setting up a database, or migrating something else?

The file has been deleted. Keep in mind you can fix this yourself by increasing your storage space at https://heliohost.org/dashboard/storage/ rather than waiting for an admin.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Here's a guide I found on how to install Tomcat on Ubuntu 24. Since you have root access to the VPS you have the ability to install anything you want without an admin's help. https://medium.com/@jasonrbodie/learn-linux-install-apache-tomcat-10-and-nginx-on-ubuntu-24-04-5bcdd9fad1c9 If you're new to Linux or if if you have any questions feel free to ask. We prefer to give users the opportunity to learn how to do stuff like this themselves if they're willing to learn. If you mess things up you always get 1 free rebuild per month.

Yeah, thanks for using Perl. Not many people do so it's cool to see it getting some use. Let us know if you need help with anything else.

The rebuild has been started and you'll have the Hestia control panel installed as well. The Hestia login with be Username: admin Password: <same as SSH password for fatedmagic> Hestia URL https://vps154.heliohost.us:8083/ Obviously that URL won't work until it gets done installing. You'll get an email when it finishes.

Our email system doesn't accept attachments, like it says in the first autoreply email you received a few seconds after you emailed us originally. But, I went ahead and installed the missing Python modules for you anyways because it took you 5 days to remove the modules that are already installed from your list. You mentioned "please solve the error I am facing". What is the error message you're seeing? If the error is in regard to the missing modules, does it work now that they are installed?

Your VPS is ready now, and you should have received an email about it. Depending on the OS you select it can take anywhere between 6 minutes to 24 hours for it to be ready. CentOS Stream 10 is closer to the 24 hour end of the spectrum. In fact, you're the only person who has ever requested this OS.

Something like this may work depending on your software. Make sure the port matches what port your websocket is running on. RewriteEngine on RewriteRule (.*) http://127.0.0.1:33333/$1 [P,L] If it doesn't work let us know and we can try an Nginx proxy instead.

I'm not sure why you need all of these installed. Most people just use one type of database at a time. Nonetheless, they have been installed.

Are you still interested in signing up for a VPS?

Glad it's working. Let us know if you need help with anything else.

It looks like your email sending privileges were revoked today for trying to send 246 emails. The default limit is 50 sent emails per day, but it looks like you've already had your limit increased once to 100 sent emails per day here https://helionet.org/index/topic/64314-hh684367-email-related-issues/#findComment-289368 I assume all of the answers to those questions haven't changed. I have increased your limit to 250 sent emails per day.

According to translate.google.com you said: Good morning, I'm contacting you regarding the daily email sending limit for my account associated with the domain giuliodinatale.it. In the next few days, I will need to send an official communication to several institutional recipients (approximately 74 addresses of Parliament and its employees). This is a single, legitimate, and non-commercial message. To avoid any automatic blocks or spam reports, I kindly ask you to increase your daily email sending limit to at least 200 messages per day. I remain available for any additional information or necessary verifications.

Have you read https://wiki.helionet.org/FAQ#Does_HelioHost_support_sockets?_Which_ports_are_open?

Does it work now?

Are you using Python 3.12 or Python 3.9?