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Posts
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Everything posted by Krydos
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Did it work prior to enabling WSGI control?
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WSGI control access has been enabled on the domain vmailhot.helioho.st. If you want to reload your code changes and restart your Django app just edit the file /home/vmailhot.helioho.st/httpdocs/project1/project1/dispatch.wsgi As this restart feature is pretty new let us know if anything unexpected happens.
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[Solved] Remote conection to postgresql
Krydos replied to vandreguardieiro's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=vandreguardieiro_usuario dbname=vandreguardieiro_bdespeleo password=<set in Plesk> -
Thanks for the donation. If you're curious where your space is being used here is the breakdown. Backups 0 MB Emails .08 MB Files 1860.59 MB Trash 0 MB Logs 3.39 MB PSQL 0 MB MySQL 11.10 MB Total 1875.16 MB Limit 3000.00 MB
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Installed.
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The domain elude.tnpca.net is already added to your account. Would you like me to remove it?
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Our ISP rebooted some network hardware for us and our internet connection appears to be working as normal again. Let us know if you’re still having issues connecting to our servers.
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It seems like some IP addresses around the world are being blocked from accessing the servers in our cabinet. If your IP address is affected you will see a timeout error for https://heliohost.org https://helionet.org https://johnny.heliohost.org https://tommy2.heliohost.org and every other server that we own. If your IP address isn’t affected everything will be working as usual. It seems like the IPs are being blocked on our ISP’s level so it’s not something under our direct control. We have contacted our ISP to see if they can fix it. In the meantime if you need to connect to our servers please try switching to another internet connection or using a VPN. We will let you know when everything is working normally again.
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[Solved] requesting to enable 2 subdomains for my account ..
Krydos replied to tradewithmadhan's topic in Customer Service
We used to allow unlimited domains, but people like you ruined it for everyone by adding hundreds of pointless domains and causing our uptime to drop because of there being too many domains on the server. -
[Solved] Enable Postgres database external access
Krydos replied to youkko's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=youkko_main dbname=youkko_mages password=<set in Plesk> -
It is intentionally disabled. If you want root access to change settings like this you can do so on a VPS https://heliohost.org/vps/ Does it work now?
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Which domain?
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Enabled. You should now be able to restart your Django app by editing the dispatch.wsgi file.
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[Solved] Enable Postgres database external access
Krydos replied to youkko's topic in Escalated Requests
Database name and database username. -
The module curl-cffi has been installed on Johnny's Python 3.10. You can see the current list of installed modules with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
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[Inactive] Lost email and need password reset
Krydos replied to Kanein's topic in Escalated Requests
What VPS number are you, or what is your IPv4? -
I already responded to this on Discord, but I think the Wordpress install is interfering with cgi-bin working. I moved the Python script to httpdocs instead of httpdocs/cgi-bin and it works fine there. Let us know if you would like to proceed with the account reset.
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[Solved] Allow remote access on PostgreSQL database
Krydos replied to kyael's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=kyael_admin dbname=kyael_inhouses password=<set in Plesk> -
[Solved] Please reactivate goensch on Tommy (high load)
Krydos replied to goensch's topic in Escalated Requests
Yep, at the time of your suspension there were 5 readMeter.py running. Just have the new readMeter.py file check for already running instances of itself and kill them if they exist. -
Want to rejoin Heliohost Tommy, donated in 2018 and 2020
Krydos replied to snowcool's topic in Customer Service
All donors prior to 2021 have been given Johnny invites because Tommy is too full. If you want a Tommy account you have to make a recent donation. -
Want to rejoin Heliohost Tommy, donated in 2018 and 2020
Krydos replied to snowcool's topic in Customer Service
An invite has been sent to the email address you originally created your account with. After you signup you can change it to your new email address by clicking your username in the top right corner of Plesk and changing your contact info. -
Yep, it looks like Hestia is already installed on your VPS. Let us know if you need help with anything else.
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Email service has been enabled again. Since you're using Cloudflare you'll need to set SPF, DKIM, and DMARC up yourself now.
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Why did you disable your mail service?