Krydos

Added. It should start working in about 2 hours.

The restart has been started and you'll receive an email in a bit with a link to continue the reset process. You can set it as your main domain during the reset, or you can choose a free domain as your main domain again, and we can re-add it after the reset.

You are required to do an account reset if you wish to stay on Johnny. You are allowed to have a partial backup of a file or two if you need, but each file needs to be checked manually by an admin prior to being approved for backup to make sure we aren't backing up anything that violates our terms of service. If you don't need a backup of anything let us know and we can proceed with the reset immediately.

Yes, Laravel should run nicely on the Mercury VPS. Laravel really varies on how many resources it needs. Just a bare Laravel with very little content isn't too bad, but as you add layers upon layers of complexity and plugins and whatnot it can start to consume a lot more memory and CPU. Upgrading the Mercury VPS to add more memory or CPUs is very easy though so we do recommend people start small and then only pay for what they need. If the performance isn't good enough let us know and we can help you diagnose what the bottleneck is and give you advice on how to improve things. We don't provide automated backups, but we encourage everyone to take frequent backups themselves. We've had a few people write guides on how to set up automated backups to Dropbox, or various other external storage solutions. If you're not too familiar with Linux scripting and cron jobs we can help you with that as well. Let us know if you have any other questions.

Here is our documentation on how to host a Flask website on the free Johnny plan. https://wiki.helionet.org/Flask Please note that SSH isn't required, nor is uploading hacker web shells with extremely weak passwords stored in plaintext that are comically insecure. If you feel like you're incapable of following these instructions, you can purchase a VPS at https://heliohost.org/vps/ where you will have root SSH access.

What does the Python application do?

The reason you were suspended is because you intentionally uploaded a web shell. It looks intentional to me because it has your name written all over it in the comments, etc. Attempts to hack our servers, or circumvent limitations imposed for the security of our thousands of other users sharing the same server as you are not taken lightly. If you need SSH access you can purchase a VPS at https://heliohost.org/vps/ where you will have root access to install anything you want, and you can't be tempted to try to access other users data because you're the only user on the server.

The file jhilari_curriculum_secundaria.sql has been placed in your home directory as well. Let us know if there is anything else missing.

The invite for the Morty account has been sent to the email address specified. You'll be able to set your own password during signup.

Your account has been reset. In a few minutes you will receive an email with a link to continue the reset process. The reset link will come from no-reply@heliohost.org, not support@heliohost.org like this email.

Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.

It looks like there were 4 databases that didn't get transferred automatically. I have exported them into .sql format and put them in your home directory. You can recreate the databases via Plesk, and then import the .sql files via phpMyAdmin. Sorry for the inconvenience.

What host value are you using for your databases? Are you planning on moving back to Morty or staying on Tommy?

1. https://helionet.org/index/topic/59895-solved-subscription-was-suspended/#findComment-266335 2. https://helionet.org/index/topic/65589-solved-subscription-was-suspended/#findComment-293864 3. https://helionet.org/index/topic/65897-solved-my-account-is-overuse/#findComment-294816 4. This one.

Did you get our emails about your Morty balance running out?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

When you create or edit the MariaDB database make sure you allow remote connections at the bottom of the page. The default is local connections to improve security. Once remote connections are enabled use host=65.19.154.94 port=3306 username=shree21_user password=<set it in Plesk>

Unsuspended.

Are you using MariaDB or PostgreSQL?

You could also create the tables manually through Phpmyadmin.

The only plans that have shell access are VPS which can be seen at https://heliohost.org/vps/ It looks like you signed up for the $19 Morty plan. There are a few ways that I can think of that you can run your migrations without shell access. 1. Use Bash CGI to run the python command. 2. Enable remote database connection and run your migrations from the development environment if it has shell access. 3. Run the migrations on your development environment and then import the database into your Morty account. If none of those sound good to you, and you absolutely can't continue living without SSH, then we could exchange your Morty account for a VPS plan instead.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

That error likely means you have an infinite loop in your .htaccess. For instance, domain.com/a redirects to domain.com/b which redirects back to domain.com/a which redirects back to domain.com/b and so on until your browser gets sick of it and shows you an error. Another common way to end up with that error is if your code redirects from http to https and then https redirects back to http which redirects back to https, and so on. One useful tool that I've found for debugging infinite loops like that is curl on the command line. Just run curl firsturl.com and examine the output of what it's redirecting you to. Then curl secondurl.com and see if the second page is redirecting you back to the first. When you say migrations are you referring to setting up a database, or migrating something else?

The file has been deleted. Keep in mind you can fix this yourself by increasing your storage space at https://heliohost.org/dashboard/storage/ rather than waiting for an admin.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.