Krydos

Try installing SSL on webmail subdomains.

It looks like all of your emails are already deleted. Backups 0 MB Emails 0 MB Files 48.35 MB Trash 0 MB Logs 87.66 MB PSQL 0 MB MySQL 0 MB Total 136.01 MB

The DNS records have been set. Let us know if you need help with anything else.

SQLite works on HelioHost, it's just trickier to set up because you need to make sure the file permissions are correct so the database can be read from and written to. We usually recommend people use MariaDB or PostgreSQL because the performance is going to be much better, and it's easier to get working.

I guess we could set the diskspace limit on both accounts to 500 MB and the domain limit to 5 and the load limit to 50 GB memory and 5000 CPU, but that seems like an awful lot of work.

How are we supposed to know that? You logged in to both accounts so our multi-account detection system obviously assumes that they both belong to you. Like it says in our terms of service that you agreed to twice "Each person is allowed to have one account unless permitted in writing by an administrator of HelioHost." https://wiki.helionet.org/hosting/terms Can you provide a link to where the HelioHost admin gave you written permission to have more than one account?

Your subscription has been canceled and you won't be charged again. Your VPS has been deleted as requested. Thanks for using our hosting service.

Sure, just let us know the DNS records you need set.

If you can't get your mail client to work you could also try downloading your emails with Roundcube by going to webmail.yourdomain.com and following these instructions https://chemicloud.com/kb/article/export-emails-in-webmail/

Your load looks fine for the last few hours Here's the same memory usage report for 2024-01-04 21:00:00 through 2024-01-05 02:00:00 10378912 | Passenger NodeApp: /home/runningantdev.helioho.st/httpdocs I suspect those node, npm, yarn, etc commands were failed attempts to start your Node website and you didn't realize they were continuing to run in the background and you had no idea how to stop them. Hopefully, based on your recent memory usage, you've realized that Passenger loads and unloads your website for you so it doesn't run if there is no page hits, and it will help prevent you from being suspended. For what it's worth, we do plan on adding a high load warning system that automatically kills processes and emails people before they get suspended. It's fairly high priority too because of people like you trying to crash our servers quite frequently.

Here are the 10 processes that ran between 2024-01-04 03:00:00 and 2024-01-04 15:00:00 and the memory they were using summed over that time | 84636120 | npm run start | 59420164 | /opt/plesk/node/17/bin/node /opt/plesk/node/17/bin/yarn start | 58993356 | node dist/index.js | 30844056 | /opt/plesk/node/17/bin/node dist/index.js | 27468068 | Passenger NodeApp: /home/runningantdev.helioho.st/httpdocs | 76708 | npm | 58140 | npm install | 4504 | /usr/lib64/passenger/support-binaries/PassengerAgent spawn-env-setupper /tmp/passenger.spawn.XXXXV6tGEG --after | 4396 | /usr/local/psa/admin/bin/vhostmng-find | 2208 | bash /opt/plesk/phpenv/libexec/phpenv-init - Are you trying to say that someone other than you ran these commands?

You're only using 26 MB on the jeanine account. Why not just add that website to your main account?

I would just disable your email clients entirely if I were you. Is your mail client trying to connect to the deleted account still? That would cause you to get blocked in the firewall too.

I deleted one 24 MB sent email from 2022-03-18, and reactivated your account. Try logging in now.

Added.

The accounts boredstickslap and davincee are whitelisted to have 2 accounts.

Glad you found your files. Let us know if you need help with anything else.

Options: Buy an additional 1000 MB for $5. If you choose to go with this option go to https://heliohost.org/donate/ and click the PayPal button at the top and send $5 USD, and then post the transaction ID in this thread. You can also use crypto to pay for the storage increase if you would rather. Tell me what you'd like deleted to get under the 1000 MB limit.

Send me an AI message and you get an AI response.

There is a UNI3 directory inside tmp with a bunch of files. Is that what you're talking about?

It can take 10 minutes or so for an account to finish unsuspending. It's still working on it. There are a bunch of 24+ MB emails in the sent box for the ashvasan.org email address from back in 2022, 2021, etc. Are those safe to delete?

In the meantime, here is what your storage space looks like on bijurs Backups 0 MB Emails 881.10 MB Files 48.35 MB Trash 0 MB Logs 85.96 MB PSQL 0 MB MySQL 0 MB Total 1015.41 MB

The lsuforart account has been unsuspended. Let us know when you're ready for it to be deleted and then bijurs can be unsuspended.

Check your email and click the link to recreate your account.

Your VPS has been rebuilt and Hestia has been installed. I emailed you the default password that Hestia created, but email isn't very secure so I recommend logging in via SSH and setting a new password using this command sudo /usr/local/hestia/bin/v-change-user-password admin <yournewpassword> Let us know if you need help with anything else.