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Everything posted by Krydos
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Done. You might want to make sure everything is working still.
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No, but we could set up the MX record on the luan.eng.br domain instead. Emails sent to luan@luan.heliohost.org would all bounce once the domain is removed so you would need to update anyone/anything that is sending emails to that address. Another option is we could set luan.eng.br as your main domain, and set luan.heliohost.org as an addon domain. That way the MX record would still send to Google Workspace, and the PHP would continue to send from your main domain. Another option is you could look at the settings in your PHP software to see if you can use SMTP or something or maybe there are some config related to the sending domain.
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[Solved] Enable "tablefunc" function in DB
Krydos replied to fdevillalobos's topic in Escalated Requests
The tablefunc extension has been created on the fdevillalobos_rest1 PostgreSQL database. Let us know if you need help with anything else. -
HelioHost is going to be upgrading our external uptime monitor so the uptimes will all just show 100% in the meantime. Once the new uptime monitor and the status page are ready we'll make another news post to let you know the new URL.
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Post the full report link for https://www.mail-tester.com/ sent from the PHP software even if the score is 10/10 so I can take a look at the headers. If you're not using your luan.heliohost.org domain we could just remove it and make luan.eng.br your main domain. That would for sure fix it.
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SPF, DKIM, and DMARC has been set up for the domain luan.eng.br. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is configured correctly. If you get less than a 10/10 please post the link to the full report so we can fix any other issues that there may be. How are you sending the emails? Mail client? PHP software on the server? Roundcube webmail client? Paper and ink?
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[Solved] How can I reactive the account and reset my password?
Krydos replied to santosft's topic in Escalated Requests
A password reset link has been emailed to you. Make sure you check your spam folder and your non-focused tab. -
Check your email and click the link to continue with your account reset.
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Maybe I forgot to restart PostgreSQL. Can you login now? -
We've updated our privacy policy and made it a little easier to find because there is now a link to it on the footer of every page on heliohost.org. Here is the direct link. https://heliohost.org/privacy/
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Remote access enabled. -
You've been emailed a password reset link.
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
What is the username that you want to have remote access? -
If you have an account on Johnny or Tommy you can now monitor your own load through the dashboard. https://heliohost.org/dashboard/load/ We recommend staying under 100 GB per day and 10k CPU per day to avoid being suspended. We will be releasing a new server soon named Morty that won't have high load suspensions, and will allow you to pay more for your high load rather than being suspended. Let us know if you have any questions, have any issues with the new load page, or need help reducing your load.
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Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.
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[Inactive] how to add FTP user? and with limited directory access?
Krydos replied to clueless's topic in Escalated Requests
Most people have forum accounts that match their hosting account. -
[Inactive] how to add FTP user? and with limited directory access?
Krydos replied to clueless's topic in Escalated Requests
What is your username? Is your username lemmy728? Go to https://heliohost.org/password/ and submit a password for your new SFTP account. It will need to have the forum lemmy728_example. We will also need the directory that you want to new SFTP account to be limited to. -
A password reset link has been emailed to you.
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It was blocked for failed IMAP logins. Always confusing when people ask for support in multiple ways.
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[Solved] Request to install postgis extension to postgres database
Krydos replied to terrybro66's topic in Escalated Requests
Postgis installed, and remote access enabled. -
Your subscription has been canceled and you won't be billed again. Thank your for using our VPS service.
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[Solved] Add a Django + python3 domain.
Krydos replied to scientistgray's topic in Escalated Requests
The rest of those modules have been installed. You can see the currently installed modules and their versions with this link https://krydos2.heliohost.org/pyinfo/info3.10.py The domain has been added as well. You can follow this guide to install Django on that domain