Krydos

Your rebuild has been started, and you'll get an email in a bit when it finishes.

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Seems more like your 15th chance to me.

I sent another Johnny invite to your email address. Does that link work?

Like it says in the autoreply, our support email doesn't accept images. If you need to send us an image you will need to upload it to an image hosting service, such as imgur.com, and then send us the link instead. Were there any error messages when you were trying to signup?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

SSH is available on VPS plans only, which can be found at https://heliohost.org/vps/

Yes, FTP uploads do not count to keep your account active. I checked your last login date and it's showing as 12 hours ago, so you're good to go for another month.

$4.00 per month, or $21.60 per 6 months (10% discount)?

I have started your rebuild, and you'll get an email in a few minutes when it is done.

Here is how your storage space is being used. Backups 0 MB Emails 0 MB Files 259.78 MB Trash .95 MB Logs 0 MB PSQL 0 MB MariaDB 20.73 MB Total 281.46 MB 1.5M /home/pokemonwawi.helioho.st/httpdocs 224M /home/pokemonwawi.helioho.st/disneywawi.helioho.st 12M /home/pokemonwawi.helioho.st/sora.moss.helioho.st 9.4M /home/pokemonwawi.helioho.st/maplewawi.helioho.st 656K /home/pokemonwawi.helioho.st/savanna.drumz.helioho.st 156K /home/pokemonwawi.helioho.st/mycrypto.helioho.st 676K /home/pokemonwawi.helioho.st/pricebot.helioho.st 13M /home/pokemonwawi.helioho.st/test.helioho.st 32K /home/pokemonwawi.helioho.st/test2.helioho.st 124K /home/pokemonwawi.helioho.st/pokepricebot.helioho.st 24K /home/pokemonwawi.helioho.st/.nodenv 4.0K /home/pokemonwawi.helioho.st/.phpenv 120K /home/pokemonwawi.helioho.st/.rbenv 12K /home/pokemonwawi.helioho.st/.npm Your total storage usage is only 281 MB so I guess you already figured out where the 700 MB was. One thing that confuses people frequently, is if you delete files it can take up to 24 hours for the storage total to reflect the change. So if you're using 700 MB, and then you delete 419 MB Plesk can continue to report that you're still using 700 MB for up to 24 hours even though the files have already been deleted.

Thanks for the donation. Your storage space on the hhfn account has been increased by 2000 MB to 5000 MB total.

I have started your account reset. In a few minutes you will get an email from no-reply@heliohost.org (not this one) with a link to click to take the next step in the reset process. If you realize you need any of your files from before I made a full backup before the reset which you can download from https://heliohost.org/backup/

See https://helionet.org/index/topic/65735-hh189169-account-reset-correct-email-address/

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

I see the payment. I sent a Morty invite to the email address you used.

Most of your space is being used by /home/hhfn.helioho.st/panel/Documentation/ which uses 1.2 GB. Not sure how critical that directory is though.

Here you go https://buy.stripe.com/14AfZj3VA8ov6Nj6Oxco00e

Which VPS are you trying to signup for?

It's ok. Don't worry about it.

Nope. If one domain is just redirecting all requests to the other domain, it will use basically zero memory.

The best way to do that is to set nap.bunrieucua.com as an addon domain, not an alias, and then put 301 redirects on ygo.helioho.st so everyone who goes to the old URL will get a permanent redirect to the new domain. This is part of the reason I try to talk people out of setting domains up as aliases. This is also the reason I didn't want to waste my time adding it as an alias for you, and waited for Wolstech to do it instead. Now that it's already added as an alias it would be an even more waste of our time to remove it and re-add it as an addon. I'm just typing all of this for anyone know who searches and finds this. The only reason to add a domain as an alias is if you're planning on using both domains forever, and are not retiring either. For instance, I have krydos.com. If I wanted to add krydos.net to have exactly the same content and functionality as krydos.com, and I wasn't going to redirect anyone from one domain to the other, it would make sense to add it as an alias. Maybe the documentation on the wiki can be improved to help people realize that they probably don't want an alias.

If you email us and don't instantly receive an automated confirmation reply within a few seconds it means Google didn't deliver it to our inbox. Posting on our support forum at https://helionet.org or chatting with us at https://heliohost.org/chat/ are much more reliable ways to contact support.

Google decided your email was spam, and it didn't get delivered to our inbox. Every few days we go through the spam box manually to make sure nothing important is in there. It looks like that domain has already been added to your account so I'm guessing you contacted support in a way that is more reliable than email.

I checked your account and your last login date is showing as today, so you're good to go for another month. If you don't like having to login to keep your account active you can donate $5 to keep your account active without logins for 6 months at https://heliohost.org/dashboard/move/ We also have options to keep your account active for 12 months or even 24 months without a login on that same page. Let us know if you have any questions, or if we can help you with anything.