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Everything posted by Krydos
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There you go https://abbasshamshi.com/
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The MX records have been set but they won't have any effect on anything until you set your NS records as Wolstech said already.
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[Solved] add/remove domains, merge forum accounts
Krydos replied to nyten's topic in Escalated Requests
Done. -
Added.
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You will be moved to a new IP some time in the next few hours. It takes time to move thousands of accounts to a new IP.
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You'll be moved to a new IP in the next few hours. Changing the IP of thousands of accounts takes quite a while.
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The storage space has been fixed, and the main domain has been changed. As you can see in this news post We have been moving accounts around between IPs so your domain is offline currently, but since you use our nameservers your A record will be updated automatically and your website will come online shortly.
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As most of you already know, over the last couple weeks we've been seeing short bursts of DDoS attacks against one of the websites on Tommy. Our ISP is usually pretty quick to block the traffic, but until the targeted IP is blocked there can be some downtime for our main website, our forum, Johnny, and VPS plans. We've been moving accounts around to try to determine which website on Tommy is being targeted, but since there's almost 8,000 domains it can take a while. If you're on Tommy your account will be moved to an IP that is not being targeted currently. If you're using ns1.heliohost.org and ns2.heliohost.org your DNS records will be updated automatically, but if you're using external DNS, such as Cloudflare, your website will remain offline until the DDoS ends, or until you update your A record manually. Let us know if you have any questions.
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This user has been banned. First they tried to send us $0.01 for a Tommy account, and when that obviously didn't work they reported us to PayPal for fraud. Then they donated $1.00 and got a Tommy account and reported us to PayPal again for fraud. I've refunded their $1.01, deleted their Tommy account, and they are no longer welcome here.
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Yeah, that's really weird. The email system was in the middle of sending that email when the DDoS started and it managed to lock it up for 4 days. We've been using this same email system with very few changes since July 2016 and it's never done that before.
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Which VPS plan are you thinking about getting?
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[Solved] Encountering an issue while attempting to purchase a VPS
Krydos replied to JackTorres's topic in Escalated Requests
If you have a PayPal account with a credit card attached and a balance you can subscribe and the subscription will draw from the balance only until the balance runs out, and then it will use the credit card. We only offer one time payments for 6 months up front due to the extra work of having to manually verify one time payments. I'm definitely not going to manually verify 90 PayPal payments every month so we encourage people to use the automated system that automatically bills you and updates your VPS expiration date. If you want to make a one time payment for 6 months let us know which VPS specs you're looking at and we can get you a link. We also plan on updating our billing system to allow one time payments to not require manual verification, but that hasn't been completed yet. -
Request to Enhance Node.js App Installation Guide
Krydos replied to chichailyes's topic in How You Can Help
Here's the instructions on how to edit the wiki. https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Once you've got your gitbook and your fork of the wiki set up, make your changes, and then submit the changes back to the main wiki as a pull request. We'll review the changes, and if everything looks good we'll merge them in. Thanks in advance for helping out. -
Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
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No problem. A lot of people like to use external DNS, such as Cloudflare, right now since you can't edit DNS records yourself through Plesk yet. Hopefully we'll have that DNS editing functionality implemented in the next month or two.
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You can use external DNS and host the domain directly with us by setting your A record to 65.19.141.77 and your AAAA record to 2001:470:1:1ee::2002. You don't have to use our NS to host a domain with us.
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The records have been changed, but it was pointless because you're not using our nameservers so it's not going to change anything. [root@control ~]# dig +short MX @ns1.heliohost.org optbeacon.com 0 tkolp.com. [root@control ~]# dig +short MX @ns2.heliohost.org optbeacon.com 0 tkolp.com. You can see the NS records you're currently using with this link https://dnschecker.org/#NS/optbeacon.com If you want to actually change where the mail is routing to you need to change the MX records on dns1.registrar-servers.com and dns2.registrar-servers.com.
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[Solved] Inquiry on my request to add subdomain
Krydos replied to seintitus's topic in Escalated Requests
Done. -
[Solved] Setting up my play...er, work area :)
Krydos replied to gektek's topic in Escalated Requests
Added. Thanks! Correct. Login to your registrar and delete any existing NS records, and then put ns1.heliohost.org and ns2.heliohost.org as your only NS records. We just finished a fundraiser to buy a new server, and have plenty of VPS space that just opened up. We will also be releasing our new Morty server before much longer. Yeah, definitely. HelioHost is great for people who are just learning still. Very few people want to pay for hosting when they have no idea what they're doing so we get a lot of people who are new to web hosting. Now that the domains have been added to your account you can create the email addresses yourself. Then once you set the NS records the mail will automatically flow to your HelioHost account instead of your DreamHost account. I would keep an eye on the old mailbox for a few days though in case some mail servers have the old MX record cached. No problem. Let us know if you have any questions. -
[Solved] Undelivered emails (Reverse DNS Issue)
Krydos replied to seintitus's topic in Escalated Requests
It should be working now. -
Is there any particular reason you want the wrong DKIM value set? Plesk determines the DKIM value for you, and if you set it to the wrong value you listed above your emails sent through Plesk will be marked as spam since DKIM will fail. If you're sending emails through something other than Plesk you need to let me know the DKIM identifier. Plesk uses "default" so it will have to be something other than that if you want to be able to send emails through Plesk and some other service.
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[Solved] Undelivered emails (Reverse DNS Issue)
Krydos replied to seintitus's topic in Escalated Requests
Oh my bad, I didn't notice that you had let your account get archived. When an account gets archived the SPF, DKIM, and DMARC get deleted, so when you renew your account you have to request them be set up again. Try sending another test email.