Krydos

Glad you got it working. Let us know if you need help with anything else.

For me the URL https://denisov5.heliohost.org/index.html shows HELLO in all caps, and https://denisov5.heliohost.org/index.php also shows HELLO in all caps. Have you tried clearing your browser cache?

If you're talking about the 403 error on the URL https://denisov5.heliohost.org that is because there is no index file. Simply create a file named index.html or index.php, etc and it should go away. I created a file named index.html with the contents "Hello." and it appears to be working fine.

Can you provide a URL to a page that is giving a 403 error?

To find the email settings needed to send email from your account follow these steps: 1. Login at https://heliohost.org/login/ 2. Click "continue to Plesk" 3. Click "mail" in the left menu 4. Click "mail client setup" to the right of an email address 5. Click "manual setup" in the top tab If you have trouble with sending emails with those settings we recommend trying morty.heliohost.org as the outgoing mail server and incoming mail server.

No problem. Let us know if you need help with anything else.

You could edit your hosts file on your operating system and put the IP 64.62.151.106.

You had several backups taking up a total of about 741 MB of space. I deleted those for you. If you have some scheduled backups you may want to disable those, or script them so they send the backup somewhere external because any undeleted backups count towards your 1000 MB limit. If 1000 MB isn't enough you can increase the storage space yourself with the link MoneyBroz posted. Are you able to login now?

Glad it's working for you. Let us know if you need help with anything else.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Yes, you can and did delete the thcorporation account on 2025-11-17, but the problem is you undeleted it on 2025-11-18. You can't have two active accounts at once. The pending suspension for thofficial has been canceled.

Does it work now?

$5 USD with the prepay discount gives you a $6 balance increase. Your previous balance was $0.9334 plus $6 means you have $6.9334 now. Based on your load from the previous month your estimated expiration date is now 2026-06-13, but if you have some memory or CPU overages that could shorten the expiration date. We'll email you when it's time to top up your account again. Thanks.

Your email sending limit has been increased.

Once you fix these you can have your limit increased. 4 and 5 take like 30 seconds. 6 can just be a link to your website with instructions to contact you or a link to delete their account, which doesn't take much effort either. Likewise on 3 you should probably provide some automated way for them to delete their account, or at least instructions on how to contact you to have you manually delete their account.

DKIM, SPF, and DMARC have been set up for the domain almhdy.sd. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Here is our documentation for adding funds to a Morty account https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account The ability to add funds through the dashboard hasn't been finished yet, so for now you just go to https://heliohost.org/donate/ and send an amount of $5 USD (or more). Then email us the transaction ID and we can credit your account balance for you. We will be adding the button to add funds to the dashboard soon, but there is no ETA.

It looks like the NS records for ai-anon.com are correct now, so I created a DNS zone pointed at your VPS for you on ns1.heliohost.org and ns2.heliohost.org. Make sure you add that domain to your Hestia control panel if you haven't already. On the SMTP Encryption Protocol dropdown, is there an option for STARTTLS instead of TLS?

Do you still need this database?

Yeah, I don't really understand why you're even doing this. Why not make a PHP file that reads the contents of another .php, and displays the contents? That seems infinitely easier, and more secure. For instance, index_source.php could show the source of index.php.

The account msbsurfi is being moved from Johnny to Tommy.

Fixed. We changed the price of Tommy from $1 to $2 in June, but sort of left the Johnny upgrades at $1 for a while since Johnny accounts are relatively difficult to get in the first place. You can read more about it here Changed.

Wolstech pointed out that the username dmcrac is a VPS, so the wiki I linked won't work for that. What email address would you like the VPS to have?

https://buy.stripe.com/6oU7sNcs6207fjP1udco009 https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account?

Why?