-
Posts
24,135 -
Joined
-
Last visited
-
Days Won
847
Everything posted by Krydos
-
Remote access has already been enabled from your previous request that has now been merged with this one.
-
You created 2 accounts. You're only allowed to create 1 account. Which account would you like to keep?
-
[Inactive] how to add FTP user? and with limited directory access?
Krydos replied to clueless's topic in Escalated Requests
Closing due to inactivity. -
Remote access enabled.
-
Before you can receive any support we need to address your violation of our terms of service. Please review https://wiki.helionet.org/hosting/terms Each user is allowed to have 1 account. Which account would you like to keep? The other account will be permanently suspended.
-
The MX records have been set again. Yes, eventually you will be able to edit DNS records yourself.
-
There is no website matching the email address on this forum account.
-
Oh, yeah. I forgot to set up DKIM, SPF, and DMARC again after changing the domains. Try it now.
-
[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
I changed the password of your atarantino75_inf75 user to test it for you. I can assure you it is working. $ psql --host=65.19.141.77 --dbname=atarantino75_daniashop --user=atarantino75_inf75 Password for user atarantino75_inf75: psql (14.9, server 13.12) SSL connection (protocol: TLSv1.2, cipher: ECDHE-RSA-AES256-GCM-SHA384, bits: 256, compression: off) Type "help" for help. atarantino75_daniashop=> \dt Did not find any relations. atarantino75_daniashop=> You can change the password of the atarantino75_inf75 user back to what it was now, but remote connections are definitely enabled. -
Done. You might want to make sure everything is working still.
-
No, but we could set up the MX record on the luan.eng.br domain instead. Emails sent to luan@luan.heliohost.org would all bounce once the domain is removed so you would need to update anyone/anything that is sending emails to that address. Another option is we could set luan.eng.br as your main domain, and set luan.heliohost.org as an addon domain. That way the MX record would still send to Google Workspace, and the PHP would continue to send from your main domain. Another option is you could look at the settings in your PHP software to see if you can use SMTP or something or maybe there are some config related to the sending domain.
-
[Solved] Enable "tablefunc" function in DB
Krydos replied to fdevillalobos's topic in Escalated Requests
The tablefunc extension has been created on the fdevillalobos_rest1 PostgreSQL database. Let us know if you need help with anything else. -
HelioHost is going to be upgrading our external uptime monitor so the uptimes will all just show 100% in the meantime. Once the new uptime monitor and the status page are ready we'll make another news post to let you know the new URL.
-
- 1
-
Post the full report link for https://www.mail-tester.com/ sent from the PHP software even if the score is 10/10 so I can take a look at the headers. If you're not using your luan.heliohost.org domain we could just remove it and make luan.eng.br your main domain. That would for sure fix it.
-
SPF, DKIM, and DMARC has been set up for the domain luan.eng.br. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is configured correctly. If you get less than a 10/10 please post the link to the full report so we can fix any other issues that there may be. How are you sending the emails? Mail client? PHP software on the server? Roundcube webmail client? Paper and ink?
-
[Solved] How can I reactive the account and reset my password?
Krydos replied to santosft's topic in Escalated Requests
A password reset link has been emailed to you. Make sure you check your spam folder and your non-focused tab. -
Check your email and click the link to continue with your account reset.
-
[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Maybe I forgot to restart PostgreSQL. Can you login now? -
We've updated our privacy policy and made it a little easier to find because there is now a link to it on the footer of every page on heliohost.org. Here is the direct link. https://heliohost.org/privacy/
-
- 1
-
[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Remote access enabled. -
You've been emailed a password reset link.
-
[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
What is the username that you want to have remote access? -
If you have an account on Johnny or Tommy you can now monitor your own load through the dashboard. https://heliohost.org/dashboard/load/ We recommend staying under 100 GB per day and 10k CPU per day to avoid being suspended. We will be releasing a new server soon named Morty that won't have high load suspensions, and will allow you to pay more for your high load rather than being suspended. Let us know if you have any questions, have any issues with the new load page, or need help reducing your load.
-
- 1
-
Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.