Krydos

I did a little searching and was able to locate your wife's Morty account that you were referring to earlier. The domain kretangaia.helioho.st has been added to the Morty account kalaggelaki. I also made a note on both accounts in our system so it will be easier for us to figure this sort of stuff out in the future.

We have a list of ways you can donate listed at https://heliohost.org/donate/ PayPal is probably the best way, but we can provide a Stripe link too if you'd rather use that. Thanks in advance.

DKIM, SPF, and DMARC have been set up for the domain qiyemailset.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

You sent the email to us from the email address that is associated with the account apostmargetakis which is on Johnny, so of course we assumed you wanted the domain added to this account. In the future if you want support for the Morty account it would be helpful if you sent us the email from the address associated with the Morty account, or at least tell us the username you're referring to. What is the username of the Morty account?

The rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-12-25.

The domain kretangaia.helioho.st has been added. Our mail system strips out the html from emails before it posts them for us. Since you put your domain name instead html tags it was removed, and we weren't able to see it.

Just let us know the domain you would like added and we can add it for you.

Are you planning on redirecting all traffic from journalpulse.heliohost.us to synapsejournals.dedyn.io, or is there a reason you need to keep using both domains?

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Glad you got it working. Let us know if you need help with anything else.

For me the URL https://denisov5.heliohost.org/index.html shows HELLO in all caps, and https://denisov5.heliohost.org/index.php also shows HELLO in all caps. Have you tried clearing your browser cache?

If you're talking about the 403 error on the URL https://denisov5.heliohost.org that is because there is no index file. Simply create a file named index.html or index.php, etc and it should go away. I created a file named index.html with the contents "Hello." and it appears to be working fine.

Can you provide a URL to a page that is giving a 403 error?

To find the email settings needed to send email from your account follow these steps: 1. Login at https://heliohost.org/login/ 2. Click "continue to Plesk" 3. Click "mail" in the left menu 4. Click "mail client setup" to the right of an email address 5. Click "manual setup" in the top tab If you have trouble with sending emails with those settings we recommend trying morty.heliohost.org as the outgoing mail server and incoming mail server.

No problem. Let us know if you need help with anything else.

You could edit your hosts file on your operating system and put the IP 64.62.151.106.

You had several backups taking up a total of about 741 MB of space. I deleted those for you. If you have some scheduled backups you may want to disable those, or script them so they send the backup somewhere external because any undeleted backups count towards your 1000 MB limit. If 1000 MB isn't enough you can increase the storage space yourself with the link MoneyBroz posted. Are you able to login now?

Glad it's working for you. Let us know if you need help with anything else.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Yes, you can and did delete the thcorporation account on 2025-11-17, but the problem is you undeleted it on 2025-11-18. You can't have two active accounts at once. The pending suspension for thofficial has been canceled.

Does it work now?

$5 USD with the prepay discount gives you a $6 balance increase. Your previous balance was $0.9334 plus $6 means you have $6.9334 now. Based on your load from the previous month your estimated expiration date is now 2026-06-13, but if you have some memory or CPU overages that could shorten the expiration date. We'll email you when it's time to top up your account again. Thanks.

Your email sending limit has been increased.

Once you fix these you can have your limit increased. 4 and 5 take like 30 seconds. 6 can just be a link to your website with instructions to contact you or a link to delete their account, which doesn't take much effort either. Likewise on 3 you should probably provide some automated way for them to delete their account, or at least instructions on how to contact you to have you manually delete their account.

DKIM, SPF, and DMARC have been set up for the domain almhdy.sd. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.