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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. We used to allow unlimited domains, but people like you ruined it for everyone by adding hundreds of pointless domains and causing our uptime to drop because of there being too many domains on the server.
  2. Remote access enabled. host=65.19.141.77 port=5432 username=youkko_main dbname=youkko_mages password=<set in Plesk>
  3. It is intentionally disabled. If you want root access to change settings like this you can do so on a VPS https://heliohost.org/vps/ Does it work now?
  4. Enabled. You should now be able to restart your Django app by editing the dispatch.wsgi file.
  5. Database name and database username.
  6. The module curl-cffi has been installed on Johnny's Python 3.10. You can see the current list of installed modules with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
  7. What VPS number are you, or what is your IPv4?
  8. I already responded to this on Discord, but I think the Wordpress install is interfering with cgi-bin working. I moved the Python script to httpdocs instead of httpdocs/cgi-bin and it works fine there. Let us know if you would like to proceed with the account reset.
  9. Remote access enabled. host=65.19.141.77 port=5432 username=kyael_admin dbname=kyael_inhouses password=<set in Plesk>
  10. Yep, at the time of your suspension there were 5 readMeter.py running. Just have the new readMeter.py file check for already running instances of itself and kill them if they exist.
  11. All donors prior to 2021 have been given Johnny invites because Tommy is too full. If you want a Tommy account you have to make a recent donation.
  12. An invite has been sent to the email address you originally created your account with. After you signup you can change it to your new email address by clicking your username in the top right corner of Plesk and changing your contact info.
  13. Yep, it looks like Hestia is already installed on your VPS. Let us know if you need help with anything else.
  14. Email service has been enabled again. Since you're using Cloudflare you'll need to set SPF, DKIM, and DMARC up yourself now.
  15. Why did you disable your mail service?
  16. The disk space usage is only calculated once per day usually.
  17. Your account is suspended for using 10202 CPU in 2 hours when the limit is 10000 in 24 hours. I doubt installing a Python module with "crypto" in the title is going to reduce your CPU usage. If you want to explain what you're going to do to reduce your CPU usage and request an unsuspension you may do so with this link https://helionet.org/index/forum/81-suspended-and-queued-accounts/?do=add
  18. Installed. You can see the current list of modules and their versions for Johnny's Python 3.10 with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
  19. Can you login now?
  20. DKIM, SPF, and DMARC have been set up for the domain zhirofund.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  21. It took a little longer than we expected, but everything should be back online now. The performance of the main database is definitely much faster now. Let us know if you notice anything that isn't working right.
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  22. We will be performing some database maintenance starting shortly. We expect the service to be restored to normal within a few hours. During the maintenance the main website will show some errors for certain functions, such as logging in. If you need to access Plesk while the main database is down you may do so directly at https://johnny.heliohost.org or https://tommy2.heliohost.org depending on which server you're on.
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  23. The domain mails.zhirofund.com has been removed from your account.
  24. Thanks for the donation. Your VPS has been reset and CyberPanel has been installed for you. You can find the CyberPanel username and password in /root/cyberpanel.txt Let us know if you need help with anything else.
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